Skip to main content
Beginning of main content

Recent guest reviews

The hotel was dirty. The staff was rude and the building condition was unsafe. The heat was permanently stuck on high so the room was over 80 degrees. The front desk told us to “shake and rattle and move around” the thermostat until it resets. The sink had needle caps stuck in the drain. The shower was so gross I felt like I needed a shot of penicillin.

I liked that the room was clean. I just didn't like that I couldn't turn on the heat but I covered up well at night so it wasn't a problem.

Good customer service and excellent room I will go back again soon

The Jacuzzi and Steamer and the size of the bed was wonderful

Shower head was messed up Sheets were a little dingy

This place should be closed down. To advertise it as newly renovated rooms...? Where? The shower was nasty, the room was blasted with air "freshener" that stunk bad and the TV and remote hardly worked. When I arrived there , I saw one "tenant" who was in his skivvies , no shirt....standing in a open doorway smoking. Filthy looking dump and shady characters in & out all night. We asked for a refund for the second night because I was sick from the smell of the room and all the person behind the glass could do was say no refundos....??? I bailed anyway knowing that was their ploicy but...Come On folks! Close it...and ORBITZ should REMOVE it from listings !

I like the customer service and the parking. The location is good also, right off of the highway.

Awsome room. Very clean. Big hot tub. Cool shower. Has 5 shower heads that shoot out at you while in the shower. Big bed.

Price was good for this trip. Location ok for outside Boston.

Nice hotel close to major highway and lot of parking spaces.

Good motel. Proximity to airpprt and affordable price

The room was small and discussing; mold in the shower, no carpet, squeaky bed, no iron or ironing board, no hair blow dryer, tiny bathroom towels. After traveling and a late night we were hoping to sleep in the next morning, but the cleaning staff awoke us at 9am with a repeated knocking on the door. When we informed her that we were still sleeping and requested she come back later, she told us she would either clean it now or not at all that day. We told her to not clean that day. The motel is 8+ miles away from all of the historical sites, taking about 20 minutes to get to Boston. Save the Taxi/Uber fare and spend it on a closer, nicer hotel.

When I checked in, I asked to cancel the reservation for the second day of the stay. The attendant said she could not do it - I should call the reservation provider, you, to cancel it. Two days before I stayed at a Comfort Inn in Meriden, CT and when I asked to cancel the second day of the reservation, on the day before arrival, the attendant promptly cancelled that second day. Due to a busy schedule, I did not call you. I did not have your number. You provide only the motel number. Since I had already failed to cancel the second day at the desk, I assumed calling the motel number was futile. How can I cancel the second day when staying at the Toswn Line Motel???

The place is a sh*thole, don’t stay! Very old hasn’t been updated since the 90’s!

Broadway Malden MA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities
  • 24-hour front desk

Town Line Motel places you within a 10-minute drive of popular sights such as Encore Boston Harbor and USS Constitution Museum. This 76-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a conference center.


Rooms

Guests can enjoy LCD TVs and stay connected with free WiFi.


Property features

At Town Line Motel, guests have access to free WiFi in public areas, a conference center, and laundry facilities. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a picnic area and a reception hall.

Room options

Standard Double Room, 2 Double Beds, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Economy Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Single Room, 1 Double Bed, Refrigerator & Microwave

1 Double Bed | Sleeps 2

Guest reviews for Town Line Motel

Everyone (11) Couples (5) Family (2)
1
Friends

The hotel was dirty. The staff was rude and the building condition was unsafe. The heat was permanently stuck on high so the room was over 80 degrees. The front desk told us to “shake and rattle and move around” the thermostat until it resets. The sink had needle caps stuck in the drain. The shower was so gross I felt like I needed a shot of penicillin.

By on Nov 1, 2021

1
Everyone

By on Sep 19, 2021

4
Family

I liked that the room was clean. I just didn't like that I couldn't turn on the heat but I covered up well at night so it wasn't a problem.

By on Mar 13, 2020

Review comment responded on Mar 23, 2020

Thank you for staying and for taking the time to comment. Every guest room has its own thermostat to control the heat. I'm sorry to hear that the one in your room was not working properly. I hope that we has the chance to serve you again.

3
Everyone

By on Nov 24, 2019

Review comment responded on Dec 20, 2019

Thank you

5
Partner Couples

Good customer service and excellent room I will go back again soon

By , from Lowell on Nov 16, 2019

Review comment responded on Dec 20, 2019

Thank you for staying and taking the time to comment. We hope to see you again soon.

5
Partner Couples

The Jacuzzi and Steamer and the size of the bed was wonderful

By on Aug 17, 2019

Review comment responded on Aug 21, 2019

THANK YOU FOR STAYING WITH US. WE HOPE TO SEE YOU AGAIN SOON.

2
Partner Couples

Shower head was messed up Sheets were a little dingy

By on Aug 12, 2019

Review comment responded on Aug 14, 2019

thank you for taking the time to write a review we are sorry that your stay wasn't the best we will work on making your stay better in the future

5
Everyone

By on Aug 12, 2019

Review comment responded on Aug 14, 2019

thank you for staying with us!

1
Family

This place should be closed down. To advertise it as newly renovated rooms...? Where? The shower was nasty, the room was blasted with air "freshener" that stunk bad and the TV and remote hardly worked. When I arrived there , I saw one "tenant" who was in his skivvies , no shirt....standing in a open doorway smoking. Filthy looking dump and shady characters in & out all night. We asked for a refund for the second night because I was sick from the smell of the room and all the person behind the glass could do was say no refundos....??? I bailed anyway knowing that was their ploicy but...Come On folks! Close it...and ORBITZ should REMOVE it from listings !

By on Jul 23, 2019

Review comment responded on Aug 14, 2019

thank you for staying with us and taking the time to write a review we apologize for your stay not being the way you expected it to be we have took notes of your concerns and are working to fix them we hope to see you again in the future and making your stay better

2
Everyone

By on Jun 26, 2019

Review comment responded on Aug 14, 2019

thank you for staying with us and taking the time to write a review we hope to see you again in the future!

url importing http://sso-opn.orbitz.com/Boston-Hotels-Town-Line-Motel.h25770068-p2.Hotel-Reviews
There was an error importing /Boston-Hotels-Town-Line-Motel.h25770068-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Boston-Hotels-Town-Line-Motel.h25770068-p2.Hotel-Reviews

Frequently asked questions