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Recent guest reviews

Very noisy with traffic and noisy hvac system so we couldn’t run it. Got somewhat warm.

Good staff good Costumer services Nichole excellent

Liked the rooms with the separate bedroom from the “living/kitchen” area. The pool was closed so that was disappointing!

The breakfast had very limited options and definitely could be better.

Nice hotel very kind staff no complaints

This hotel is very clean and comfortable! My stay was very pleasant!

I liked the free parking and breakfast. Hot chocolate should be an option instead of coffee.

Unfortunately I was placed out side of the house keeping closet and small children running around 6:00 a.m. then after check out room service loud in hall closet door slamming. Then doors again slamming at check in.

Literally NO HOUSEKEEPING and even had to call up front desk for new towels and soap during a 3night/4 day stay. Staff were pleasant... but they literally don't do anything. I had to request to have my trash picked up after being placed outside my door every couple of days. This hotel looks like a 4 star... but behaves like a 1 star hotel. The presence of police cars swarmed in front of the hotel during the weekend to confront some miscreants definitely gives it a low end feel. Perhaps it's all this pandemic nonsense, but I couldn't imagine their level of service dropping this low if it was better previously.

The Homewood Suites by Hilton Boston Logan Airport Chelsea was very clean and updated. The front desk staff were very friendly. The room provided everything you would need in a studio apartment including a full sized fridge, utensils and stove. The bathroom was a good size and from the bedroom, you couldn't hear noises from the hallway. The parking is free and a 15 minute drive to Downtown Boston.

The property is beautiful and brand new. However, the room comes with a pull-out sofa yet they didn't leave a blanket or extra pillows for the bed. They did leave sheets - but two fitted sheets! We stayed on NYE night so at 3am, I didn't have the energy to call down for them to correct it.

Room was spacious and modern decor was home like. The ceiling paint was peeling and falling in the kitchen and landed on top of the countertop microwave.

Beech St Chelsea MA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Indoor pool

Located 1.9 mi (3.1 km) from Encore Boston Harbor, Homewood Suites by Hilton Boston Logan Airport Chelsea is within a 10-minute drive of other popular attractions like TD Garden. This 3-star aparthotel has 152 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Quench your thirst with a drink at the bar/lounge.


Rooms

Each apartment is soundproofed and features a kitchen and space to spread out with a sitting area. Guests can enjoy a flat-screen TV and stay connected with free WiFi and wired Internet. Other standard amenities include a laptop-compatible safe and a desk.


Property features

Built in 2017, the brand new Homewood Suites by Hilton Boston Logan Airport Chelsea offers an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 15.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a business center, a computer station, and a free grocery shopping service.

Room options

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

2 Queen Beds | Sleeps 4

Premium Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Studio, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Guest reviews for Homewood Suites by Hilton Boston Logan Airport Chelsea

Everyone (27) Couples (2) Family (15)
3
Family

Very noisy with traffic and noisy hvac system so we couldn’t run it. Got somewhat warm.

By on Sep 16, 2021

Review comment responded on Sep 17, 2021

Dear Nancy, We are so sorry you did not have the best stay, our sincere apology. Hope we have another opportunity to earn your business. Sincerely, The Customer Service Team

5
Family with small children Business Business

Good staff good Costumer services Nichole excellent

By on Aug 31, 2021

Review comment responded on Aug 31, 2021

Dear Howard, We so appreciate the high marks and thank you for noticing our great team as well. Please come back soon. Homewood Suites Chelsea

4
Family Friends

Liked the rooms with the separate bedroom from the “living/kitchen” area. The pool was closed so that was disappointing!

By on Aug 9, 2021

Review comment responded on Aug 10, 2021

Dear Guest, Thank you for the 4 stars and great review. Glad you found everything clean and spacious. Love hearing this and thank you so much. Homewood Suites, Chelsea

4
Family

The breakfast had very limited options and definitely could be better.

By on Jul 6, 2021

Review comment responded on Jul 6, 2021

Dear Guest, We appreciate the comments and we will work on breakfast. Thank you for helping us improve and focus. Come again soon... Sincerely, Homewood suites, Chelsea

3
Family

Nice hotel very kind staff no complaints

By on Jun 26, 2021

Review comment responded on Jun 30, 2021

Dear Guest, Glad you had a nice stay and no complaints..let us know how we can do better. Please come on back again soon. Homewood Suites Chelsea

5
Friends

This hotel is very clean and comfortable! My stay was very pleasant!

By on Apr 4, 2021

Review comment responded on Apr 9, 2021

Dear Guest, Thank you for the 5 stars and we appreciate the feedback . So happy you had a great stay. See you soon! Homewood Suites, Chelsea

4
Everyone

By on Apr 1, 2021

Review comment responded on Apr 14, 2021

Dear Guest, Let us know how we can make your next stay better, as feedback as key. Thank you for choosing us for your travel needs. Hope to see you soon. Sincerely, The Customer Service Team Homewood Suites, Chelsea

5
Family Business Business

I liked the free parking and breakfast. Hot chocolate should be an option instead of coffee.

By on Mar 27, 2021

Review comment responded on Apr 2, 2021

Dear Guest, Thank you for the 5 STARS and glad you had a great stay. Love the suggestion about hot cocoa and we really appreciate you helping us be better for you and the next guests. Please come back and see us again. Sincerely, The Customer Service Team Homewood Suites Chelsea

5
Everyone

By on Feb 22, 2021

Review comment responded on Mar 6, 2021

Dear Guest, Thank you for the 5 star rating. Let us know how we can make your next stay better, as feedback as key. Thank you for choosing us for your travel needs. Hope to see you soon. Sincerely, The Customer Service Team Homewood Suites, Chelsea

3
Everyone

Unfortunately I was placed out side of the house keeping closet and small children running around 6:00 a.m. then after check out room service loud in hall closet door slamming. Then doors again slamming at check in.

By on Jan 28, 2021

Review comment responded on Feb 3, 2021

Dear guest , We are so sorry you did not have the very best experience while staying at our property. Please give us another opportunity to prove we can do better. Sincerely, The Customer Service Team .

Homewood Suites by Hilton Boston Logan Airport Chelsea

145 Beech St, Chelsea, MA 02150
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