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Recent guest reviews

The breakfast was a little disappointing and both rooms were never cleaned. I suspect this is due to lack of staffing/Covid.

I liked the location of the hotel. The hotel could use a deep clean. I understand that due to Covid that the housecleaning would not be done during my 5 night stay. However, the shower had mold and it looked dirty upon arrival. Also the hotel could give more toilet paper and water bottles out given that they are not entiring the rooms.

The hotel has a modern look and a very interesting layout. I would go back. The only thing I didn't like was that the smell in the room, not a pleasant welcome when you enter, but eventually, you get used to it.

I have stayed at this property many times in the past, the rooms are spacious and the hotel amenities are excellent. I was never notified in advance this time that the Buffet breakfast was no longer available and there was a new $15 guest parking fee.

Property is well kept. Breakfast for 4 people were only 2 bagels, 3 apples and coffee, very disappointed

Having a one bedroom suite was great! Room was very clean & comfortable.

Ordered a king on orbitz website. Received 2 doubles. Didn’t have time to adjust the mistake.

Good location, room was clean and furnishings were all in excellent condition

I never would have been able to afford such a fancy hotel. I told the kids we got the COVID rate. Two rooms is definitely the way to go. The pool was closed, but I’m sure that’s why it was so inexpensive.

Love everything, nice and quiet and good customer service

Breakfast was amazing!!! Best selection i have ever seen.

Everything was great no complaints Would come back again great breakfast pool was great too

The pool i never seen a pool so dirty me and my family couldn't see inside the pool i felt disgusting alot ppl that was there was complaining about the pool so we ended up hotube we aint going back there no more

The guest next to my room was smoking marijuana. The smell was going through our door. I informed the staff and the manager came upstairs, knocked at the door however the guest never opened the door. Later on when my family and I were getting out of the elevator there was a strong marijuana smell! The guest was smoking on the hall! The jay was so big that looked like a cigar! Nothing was done about it!

Always the best hotel in the area - never disappointed.

Winter Street Waltham MA

Hotel highlights

  • Free continental breakfast
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Embassy Suites Boston Waltham is located within a few miles (5 km) of Brandeis University and Bentley College. This 275-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour fitness center and a 24-hour business center.


Dining

Free continental breakfast is served each morning from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 275 rooms feature MP3 docks, microwaves, and refrigerators. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

At Embassy Suites Boston Waltham, guests have access to a 24-hour fitness center, WiFi in public areas, and conference space. If you drive, self parking is USD 15 per night, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a free grocery shopping service, and express check-in.

Room options

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

2 Double Beds | Sleeps 5

Guest reviews for Embassy Suites Boston Waltham

Everyone (25) Couples (5) Family (23)
4
Family

The breakfast was a little disappointing and both rooms were never cleaned. I suspect this is due to lack of staffing/Covid.

By on Jul 25, 2021

Review comment responded on Jul 25, 2021

Thanks for the feedback

3
Everyone

I liked the location of the hotel. The hotel could use a deep clean. I understand that due to Covid that the housecleaning would not be done during my 5 night stay. However, the shower had mold and it looked dirty upon arrival. Also the hotel could give more toilet paper and water bottles out given that they are not entiring the rooms.

By on Jul 2, 2021

Review comment responded on Jul 3, 2021

Thank you for the feedback!

4
Family

The hotel has a modern look and a very interesting layout. I would go back. The only thing I didn't like was that the smell in the room, not a pleasant welcome when you enter, but eventually, you get used to it.

By on Mar 28, 2021

Review comment responded on Apr 9, 2021

Thank you for your feedback. We apologize for the issue in the room. Thank you for staying with us !

5
Partner Couples

I have stayed at this property many times in the past, the rooms are spacious and the hotel amenities are excellent. I was never notified in advance this time that the Buffet breakfast was no longer available and there was a new $15 guest parking fee.

By on Mar 16, 2021

Review comment responded on Apr 9, 2021

We apologize about the breakfast. Due to Covid-19 we have a grab and go breakfast, not our usual buffet. Thank you for your feedback and thank you for staying with us.

3
Family with small children

Property is well kept. Breakfast for 4 people were only 2 bagels, 3 apples and coffee, very disappointed

By on Mar 15, 2021

Review comment responded on Apr 9, 2021

We apologize for the grab and go breakfast. Thank you for your feedback. Thank you for staying with us!

4
Family

Having a one bedroom suite was great! Room was very clean & comfortable.

By , from Waltham on Feb 4, 2021

Review comment responded on Feb 8, 2021

Thank you for the feedback

2
Everyone

Ordered a king on orbitz website. Received 2 doubles. Didn’t have time to adjust the mistake.

By , from PA on Dec 3, 2020

Review comment responded on Dec 3, 2020

Dear J, We are sorry you were not able to stay in the room you selected online, unfortunately when booking through a 3rd party the hotel can not guarantee a certain room type. We are sorry we weren't able to get you two king rooms as requested, do to that I will be happy to adjust the room rate for the double. Again our sincere apologies, Regards

5
Partner Couples Family

Good location, room was clean and furnishings were all in excellent condition

By , from Litchfield Park, AZ on Nov 3, 2020

Review comment responded on Dec 1, 2020

We are so pleased to hear that you like the hotel. thank you for the feedback

5
Family

I never would have been able to afford such a fancy hotel. I told the kids we got the COVID rate. Two rooms is definitely the way to go. The pool was closed, but I’m sure that’s why it was so inexpensive.

By , from Waltham MA on Aug 10, 2020

Review comment responded on Aug 11, 2020

Thank you very much for your feedback! We are glad you and your family enjoyed your time here. We are also looking forward to being able to open the pool in a healthy and safely manner.

5
Everyone

Love everything, nice and quiet and good customer service

By on May 9, 2020

Review comment responded on Jul 11, 2020

Thanks for staying with us and for your positive feedback. We are glad you enjoyed your stay.

Embassy Suites Boston Waltham

550 Winter Street, Waltham, MA 02451
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