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Recent guest reviews

Unclear: was there breakfast available? Is internet free of charge or not?

Wonderful hotel. Very clean. I just wish the restaurant and bar were open. I would of really enjoyed that rather then having to drive to go eat and lounge. The hot tub was closed as well. Was hoping to relax a little. These were still closed due to covid. I revisit again and enjoy all amenities next time!

Well first off I asked for a handicap room and when I got there the room was so small if there was to be a fire I would not have got out I couldn’t even make get my wheelchair through the space way to walk through also there were no bars or anything on the walls for someone like me who is handicapped and in a wheelchair. The bathroom was unacceptable for somebody who is handicapped the tub and shower were extremely slippery material and I wasn’t even able to shower there. The Internet was down for six hours that we were there and trying to entertain two children with no Internet was nearly impossible. We had to take a specific pool time which was 5 to 630 as soon as we were ready to go down to the pool the front desk staff called to ask us to change our time from 8 to 930 because another family with small children wanted our time we said absolutely not we have small children as well. The bed has stains all over the comforters. The wall next to the bed we slept in had disgusting spots all over it and we got an icemaker container that had empty creamer containers in it. Disgusting. The pool was overcrowded and people we’re hovering over the stairs so that no one was able to get in the pool. The pool was so yellow and The service was just terrible. I was supposed to receive a $25 US American check to use for our next day at a hotel and still have yet to receive it. We also called and spoke with the manager of the Marriott and was told that there was a specific room for handicapp

Despite the pandemic, the hotel experience was similar as in more normal times -- clean rooms, hallways, common areas -- friendly and helpful staff.

Clean, fast service, and quite atmosphere. Restaurant was not open.

The room was very nice and very clean. We have not stayed at a Marriott before and were very impressed.

Good staying here. It was nice hotel and overall like it much

The women who checked us in was the best. Plenty of info for what’s going on in the area and how good the hotel restaurant was. Her name was Noel.

Elevators messed up and rough morning with power outage and noise issues. However front desk supervisor Carla made it up to us with a great breakfast.

Loved the pools! Breakfast was a delicious spread and made to order omelettes! Everything was fantastic!

It was a very quiet hotel. The bed was amazing. I got the best nights sleep that I have had in a very long time.

igth. never ever wanted to stay at this hotel.or via this site. they over charge us for a bottle of water that never mention that there is a fee for this water $3.50 charge us for wi fi that it said it is free for $13,00 per nigth

They have the most comfortable beds and cleanest facilities

Chops is a beautiful restaurant but very expensive. Our room had 2 Queens vs a king which made it feel smaller. The tub/shower was more dated than our preference of shower only. However we had a lovely view of the sunrise from our room this time. We stay often at this Marriott and find it accommodating and suitable to our needs

One Burlington Mall Road Burlington MA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located 1.5 mi (2.4 km) from Burlington Mall, Boston Marriott Burlington is within a 15-minute drive of other popular attractions like Tufts University. This 418-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour gym.


Dining

In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the bar. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 418 rooms provide coffee makers, safes, and ironing boards. 32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

At Boston Marriott Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Boston Marriott Burlington

Everyone (27) Couples (5) Family (7)
3
Everyone

Unclear: was there breakfast available? Is internet free of charge or not?

By on Jul 13, 2021

Review comment responded on Jul 15, 2021

Yes we do have breakfast available. Yes we do provide internet for $13.95 plus tax.

4
Partner Couples

Wonderful hotel. Very clean. I just wish the restaurant and bar were open. I would of really enjoyed that rather then having to drive to go eat and lounge. The hot tub was closed as well. Was hoping to relax a little. These were still closed due to covid. I revisit again and enjoy all amenities next time!

By on Jul 4, 2021

Review comment responded on Jul 4, 2021

Thank your for staying with us at the Boston Marriott Burlington!

1
Everyone

By on May 31, 2021

Review comment responded on Jun 11, 2021

We couldn't be more disappointed to hear that your recent stay was not as you had anticipated. It is always our goal to ensure a rejuvenating experience for all our guests, and we do apologize if any area of our service was lacking. Thank you for taking the time to share your rating about your stay and we hope to have an opportunity in the future to regain your trust in our brand.

5
Everyone

By on Apr 18, 2021

Review comment responded on Apr 28, 2021

Thank you for choosing to stay at The Boston Marriott Burlington Hotel! It is certainly a pleasure to receive such a positive rating! We look forward to seeing you again.

1
Family with small children

Well first off I asked for a handicap room and when I got there the room was so small if there was to be a fire I would not have got out I couldn’t even make get my wheelchair through the space way to walk through also there were no bars or anything on the walls for someone like me who is handicapped and in a wheelchair. The bathroom was unacceptable for somebody who is handicapped the tub and shower were extremely slippery material and I wasn’t even able to shower there. The Internet was down for six hours that we were there and trying to entertain two children with no Internet was nearly impossible. We had to take a specific pool time which was 5 to 630 as soon as we were ready to go down to the pool the front desk staff called to ask us to change our time from 8 to 930 because another family with small children wanted our time we said absolutely not we have small children as well. The bed has stains all over the comforters. The wall next to the bed we slept in had disgusting spots all over it and we got an icemaker container that had empty creamer containers in it. Disgusting. The pool was overcrowded and people we’re hovering over the stairs so that no one was able to get in the pool. The pool was so yellow and The service was just terrible. I was supposed to receive a $25 US American check to use for our next day at a hotel and still have yet to receive it. We also called and spoke with the manager of the Marriott and was told that there was a specific room for handicapp

By on Mar 16, 2021

Review comment responded on Mar 21, 2021

Thank you for taking the time to let us know about your recent experience. It is disappointing to know that we were not able to impress you on this occasion and we hope you will accept our sincere apologies for the condition that your room was in upon your arrival. It is regrettable to know that your visit was so challenging It was a pleasure speaking with you and your husband and I look forward to having you back for a complimentary stay with us!

5
Partner Couples

Despite the pandemic, the hotel experience was similar as in more normal times -- clean rooms, hallways, common areas -- friendly and helpful staff.

By , from Rhinebeck, NY on Oct 20, 2020

Review comment responded on Oct 22, 2020

Thank you for letting us know how happy you were with your recent stay at The Boston Marriott Burlington Hotel! We look forward to having you as a guest in the future. Stay well.

4
Family

Clean, fast service, and quite atmosphere. Restaurant was not open.

By , from New York on Oct 12, 2020

5
Partner Couples

The room was very nice and very clean. We have not stayed at a Marriott before and were very impressed.

By , from NH on Sep 8, 2020

4
Everyone

Good staying here. It was nice hotel and overall like it much

By on Sep 7, 2020

5
Partner Couples

The women who checked us in was the best. Plenty of info for what’s going on in the area and how good the hotel restaurant was. Her name was Noel.

By , from Burlington on Feb 23, 2020

Review comment responded on Feb 25, 2020

Thank you for giving your visit high marks and recognizing the employee whose friendly service and eagerness to assist you made a difference. We agree; Noel is pretty wonderful and we're proud to have her on the team. We're glad your stay met all of your needs and we hope you'll consider Marriott Burlington again in the future. It's our pleasure to welcome you anytime!

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