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Recent guest reviews

It was great for a quick overnight trip

Nice hotel and friendly staff.

everything n everyone was great

I'm assuming that under different circumstances (COVID), it might have been better but the girl running the front desk was extremely nasty and rude. We had 2 rooms and one of the rooms had what appeared to be blood splatter on the bathroom door but to make us feel better we assumed a child had sprayed something on it?! Went down for breakfast at 8:30 and the same girl was working that checked us in and was being just as rude to the person trying to check in. Unfortunately, that same girl was also in charge of the coffee and there would NOT be any coffee served until she was ready. Waited a while then took my grandson swimming and figured I'd go back in a little bit for coffee etc. but it was then 8:55 and breakfast was all but picked up.

The pool was dirty an every sanitize station was empty.

Nice large, clean, comfortable room and bath, great cable, great climate setting, thoroughly enjoyed all aspects of the stay

C

comfortable stay, friendly staff, local to my work

The hotel was clean, quiet & comfortable for our overnight stay. The simple breakfast which was included was what we expected, fine, but nothing to write home about. The staff was pleasant & helpful, and responded politely to our needs.

Well, i booked for the pool. But when i went to check it out, first thing i saw was a spider floating it it. Next thing was some hair in the water. So that was a hard pass.

two queen beds in the room we had -208- was too much the sides of the beds near the wall did not have enough room

The bathroom had one small vanity not even enough room for one person to place toothpaste, toothbrush and cosmetics. No room to place things for after showering. Breakfast was good but not free cause they charge you an additional one night stay which I didn’t understand ($175.00) to be exact. Not very clean, but didn’t smell bad. Not a return customer.

Nice location enjoyed breakfast too. Recomnend to friends Good room

I liked the location, and also the Waxy O'Connors restaurant.

Rainin Road Woburn MA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour front desk

Best Western Plus New Englander places you within a 10-minute drive of popular sights such as Tufts University and Assembly Row. This 99-room hotel has an indoor pool, free in-room WiFi, and free self parking.


Rooms

Best Western Plus New Englander's 99 rooms provide refrigerators, coffee makers, and free local calls. 27-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Best Western Plus New Englander enjoy features like an indoor pool, free WiFi in public areas, and express check-out. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This smoke-free hotel also has a TV in a common area.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus New Englander

Everyone (28) Couples (7) Family (6) Other (1)
4
Partner Couples

It was great for a quick overnight trip

By on Sep 28, 2021

Review comment responded on Sep 30, 2021

Thank you for being our guest! We look forward to seeing you again in the future!

4
Everyone

Nice hotel and friendly staff.

By on Jul 25, 2021

Review comment responded on Jul 31, 2021

Hi! Thank you for taking the time to share your comments regarding your stay! Our Team greatly appreciates the feedback! Until we see you again! Thank you,

4
Partner Couples

everything n everyone was great

By on Jul 8, 2021

Review comment responded on Jul 10, 2021

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed stay with us we look forward to your next stay.

2
Family with small children

I'm assuming that under different circumstances (COVID), it might have been better but the girl running the front desk was extremely nasty and rude. We had 2 rooms and one of the rooms had what appeared to be blood splatter on the bathroom door but to make us feel better we assumed a child had sprayed something on it?! Went down for breakfast at 8:30 and the same girl was working that checked us in and was being just as rude to the person trying to check in. Unfortunately, that same girl was also in charge of the coffee and there would NOT be any coffee served until she was ready. Waited a while then took my grandson swimming and figured I'd go back in a little bit for coffee etc. but it was then 8:55 and breakfast was all but picked up.

By on Jul 6, 2021

Review comment responded on Jul 10, 2021

Thank you for taking the time to share your feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations your comfort is important and we truly regret any inconveniences you experienced during your stay. We will address your comments with our staff and work to improve.

2
Partner Couples

The pool was dirty an every sanitize station was empty.

By on Jul 1, 2021

Review comment responded on Jul 2, 2021

We would like to thank you for your feedback. We will address your concerns. We strive for our guests to enjoy their stay here with us.

5
Family

Nice large, clean, comfortable room and bath, great cable, great climate setting, thoroughly enjoyed all aspects of the stay

By on Jun 20, 2021

Review comment responded on Jun 22, 2021

Thank You for your feedback! We are delighted to know that you enjoyed your stay!

4
Everyone

C

By on May 8, 2021

Review comment responded on May 10, 2021

Thank You for your feedback! We hope to see you again!

5
Business Business

comfortable stay, friendly staff, local to my work

By on Feb 21, 2021

Review comment responded on Feb 21, 2021

Thank you for taking the time to share your comments. Stay safe and healthy

4
Everyone

By on Nov 24, 2020

Review comment responded on Nov 26, 2020

Your rating means everything to us, thank you! We look forward to welcoming you back.

4
Partner Couples Family

The hotel was clean, quiet & comfortable for our overnight stay. The simple breakfast which was included was what we expected, fine, but nothing to write home about. The staff was pleasant & helpful, and responded politely to our needs.

By on Dec 29, 2019

Review comment responded on Dec 30, 2019

Hi Anon, We thank you for taking the time out to provide us with feedback. We are pleased to hear that your expectations were met during your stay. Also, we are glad to hear that our staff and breakfast were accommodating. Have a nice day!

Best Western Plus New Englander

1 Rainin Road, Woburn, MA 01801
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