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Recent guest reviews

Property is good service is bad

All the staff was very friendly and helpful

Good place

I liked the close proximity to the beaches. The hotel was not in great condition. They have a serious mold issue in the rooms, the mold odor was very strong and we requested another room across the hall way which had the same issue. Bathtub was rusting. Staff was friendly and professional but you will need to go downstairs to the reception every time you need something to pick it up yourself - I've never had to do that before at other stays.

This property is home away from home. As long as they keep the property in superior appearance and cleanliness, I will keep booking it when going to South Florida.

Booked 2 nights, when I came back for day 2, my key didn’t work. Had to go back to front desk to have them explain to me it wasn’t their fault. Got key went back to my room anc all my stuff was gone. Housekeeping thought I checked out. Call front desk and explain situation, they say someone from housekeeping will return my stuff. 30 minutes later, stil no housekeeping. Call front desk again to have them say housekeeping is gone and if you want your stuff you have to come get it. Very frustrating.

Rug is room was ripped and fraying. Cockroach found in bathroom. Pantry was not stocked.

Good location, clean over all. Poor preparation for breakfast, no coffee made some mornings.

Lollipops and Cookies sealed the deal. Friendly staff and beautiful property

Everything was awesome! Will be back...very clean and comfortable beds and friendly staff

Nw 8th Ave Boca Raton FL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Springhill Suites By Marriott Boca Raton places you within 3 miles (5 km) of popular attractions like Lynn University and Florida Atlantic University. This 3-star hotel has 146 guestrooms and offers conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

The 146 accommodations feature kitchenettes and space to spread out with living rooms. Guests can expect 32-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are also standard. Housekeeping is available once per stay.


Property features

At Springhill Suites By Marriott Boca Raton, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Springhill Suites By Marriott Boca Raton

Everyone (32) Couples (1) Family (13)
2
Partner Couples

Property is good service is bad

By on Oct 2, 2021

Review comment responded on Oct 12, 2021

Thank you for the honest feedback. We regret that the service did not meet your reasonable expectations.

5
Business Business

All the staff was very friendly and helpful

By on Sep 5, 2021

Review comment responded on Sep 20, 2021

Thank you for your positive review! We sincerely appreciated your business!!

5
Everyone

By on Jun 21, 2021

Review comment responded on Jul 4, 2021

Thank you for your support! Your review truly rocks!!

5
Family

Good place

By on Jun 6, 2021

Review comment responded on Jun 6, 2021

Thank you for taking a few moments to offer a review! We sincerely appreciated your business and hope to see you again in the near future.

2
Family with small children

I liked the close proximity to the beaches. The hotel was not in great condition. They have a serious mold issue in the rooms, the mold odor was very strong and we requested another room across the hall way which had the same issue. Bathtub was rusting. Staff was friendly and professional but you will need to go downstairs to the reception every time you need something to pick it up yourself - I've never had to do that before at other stays.

By on Jun 4, 2021

Review comment responded on Jun 5, 2021

Thank you for the feedback. You invaluable comments were on point. We are moving towards resuming the level of service one would and should expect pre-Covid. Thank you for your business and most importantly, your voice!

5
Family

This property is home away from home. As long as they keep the property in superior appearance and cleanliness, I will keep booking it when going to South Florida.

By on May 24, 2021

Review comment responded on May 24, 2021

Thank you for so much for the positive review! It means the world to us. We will continue to do what is necessary to maintain the property!! Thanks again.

5
Everyone

By on Apr 20, 2021

Review comment responded on May 1, 2021

Thank you for taking a few moments to provide a review! We sincerely appreciated your business.

2
Family

Booked 2 nights, when I came back for day 2, my key didn’t work. Had to go back to front desk to have them explain to me it wasn’t their fault. Got key went back to my room anc all my stuff was gone. Housekeeping thought I checked out. Call front desk and explain situation, they say someone from housekeeping will return my stuff. 30 minutes later, stil no housekeeping. Call front desk again to have them say housekeeping is gone and if you want your stuff you have to come get it. Very frustrating.

By on Apr 17, 2021

Review comment responded on Apr 18, 2021

We completely agree and apologize that our efforts feel short. We thought we had located in a timely manner to prevent discontent. Clearly, the review proves that our efforts were a complete failure. We apologize for such unacceptable results.

4
Everyone

By on Mar 24, 2021

Review comment responded on Apr 3, 2021

Thank you for the high marks!!

5
Everyone

By on Jan 12, 2021

Review comment responded on Jan 27, 2021

Thank you for rating us 5 out of 5!! Much needed and definitely appreciated.

Springhill Suites By Marriott Boca Raton

5130 Nw 8th Ave, Boca Raton, FL 33487
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