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Recent guest reviews

The pool and hot tub were not in service. We were not informed of this prior to our stay. We were very disappointed.

Our room was dirty. Broken window, damaged dresser, black mold in the bathroom, no soap anywhere.

They required a $100 deposit for the room eventhough we booked it with a credit card. Cleanliness and condtion of room was marginal...

The windows weren't in correctly so when I opened them thry pooped out of the frame, one screen was completely ripped open. The floor between bed and night stand you could see bits of paper and other crumbs etc that showed it wasn't cleaned completely. The bathtub didnt work which is why I stayed there for Mother's Day was to enjoy quiet and relax in the bath since my home doesn't have one.

Hotel was in nice shape. Rooms was clean. Bed was comfortable. Truly a wonderful experience.

The room was not clean, cup on the floor carpet not vacuumed felt small peebles on the floor. Shower head in a bad location, tub to high for a handicap room.

staff was amazing.the lady a front desk went above and beyond what bshe needed to do.

Loved the super, friendly staff. Nice motel, good location, great price. Absolutely no complaints. Purely positive experience!

Little skimpy on towels and toiletries for 4 guests.

Ants in room. No towels in room. Other patrons complained about noise in lobby. Front desk kicked out every in lobby before midnight.

Loved staying here!The room was clean, free breakfast was great! I Lliked that they had a workout room so I could exercise. There was a slight miscommincation about cleaning my room, but it waz quickly resolved. I like that this l ocation was close to shopping and my conference location.

Rooms need updating but appeared clean.Nothing else to say!

Nice size and a lot of room for a very fair price. The breakfast bar was excellent.

This hotel is very tired. Many newer and nicer properties nearby would be a better choice.

Best breakfast of our trip. Staff was very friendly. We had the room at the top of the stairs and loved the easy access to lobby and coffee & cookies.

Maple Hill Rd Bloomington IL

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Bloomington-Normal Factory Stores is within a mile (2 km) of Country Inn & Suites by Radisson, Bloomington-Normal West, IL, and other popular attractions like Bloomington Center for the Performing Arts are within a few miles (5 km). This 63-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room.


Rooms

Country Inn & Suites by Radisson, Bloomington-Normal West, IL's 63 rooms provide microwaves, refrigerators, and coffee makers. 43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free long-distance calls, and free local calls are other standard amenities. Weekly housekeeping is available.


Property features

Guests staying at Country Inn & Suites by Radisson, Bloomington-Normal West, IL enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Everyone (15) Couples (8) Business (4) Family (15) Other (2) Friends (2)
3
Family

The pool and hot tub were not in service. We were not informed of this prior to our stay. We were very disappointed.

By on Nov 8, 2021

Review comment responded on Nov 9, 2021

Becky, thank you for taking the time to rate us. The pool status is posted on our brand site and we apologize if the 3rd party site did not place this in an easy place to find.

1
Partner Couples

Our room was dirty. Broken window, damaged dresser, black mold in the bathroom, no soap anywhere.

By on Oct 5, 2021

Review comment responded on Oct 5, 2021

Kimberly, we thank you for taking the time to rate a leave a review.

2
Partner Couples

They required a $100 deposit for the room eventhough we booked it with a credit card. Cleanliness and condtion of room was marginal...

By on Sep 4, 2021

Review comment responded on Sep 4, 2021

Kurt the incidental deposit is required at all hotels to protect the hotels investment. Credit cards are now equipped with the feature to turn them on and off at a second notice which leaves the hotel to recover damages. This practice is normally in any field for rental transactions. Thank you for taking the time to review us and I have spoken with the head housekeeper about your cleanliness concern.

3
Everyone

The windows weren't in correctly so when I opened them thry pooped out of the frame, one screen was completely ripped open. The floor between bed and night stand you could see bits of paper and other crumbs etc that showed it wasn't cleaned completely. The bathtub didnt work which is why I stayed there for Mother's Day was to enjoy quiet and relax in the bath since my home doesn't have one.

By on May 16, 2021

Review comment responded on May 18, 2021

Dear Anonymous, I am very sorry about the condition that you found your room. Please contact me at the hotel so I can address this matter with you on a personal level. Thank you.

5
Everyone

By on Oct 8, 2019

Review comment responded on Oct 10, 2019

Thank you for the 5-star review!

2
Everyone

By on Oct 7, 2019

Review comment responded on Oct 10, 2019

Dear Orbitz user, Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

5
Family with small children

Hotel was in nice shape. Rooms was clean. Bed was comfortable. Truly a wonderful experience.

By on Sep 24, 2019

Review comment responded on Sep 24, 2019

Thank you for your positive feedback. We are happy to have read that you had a great experience. We look forward to your next visit.

3
Everyone

The room was not clean, cup on the floor carpet not vacuumed felt small peebles on the floor. Shower head in a bad location, tub to high for a handicap room.

By on Aug 23, 2019

Review comment responded on Oct 9, 2019

Dear Hotel Guest, Thank you for bringing the condition of the room to our attention. We regret to hear that our room was not up to our brand standards. We will review with our housekeeping for future training.

5
Family Family

staff was amazing.the lady a front desk went above and beyond what bshe needed to do.

By on Aug 19, 2019

Review comment responded on Sep 13, 2019

Thank you for your review. We are delighted to hear our staff was very helpful. We look forward to future stays.

5
Family

By on Aug 15, 2019

Review comment responded on Aug 17, 2019

Thank you for your review. We look forward to your next stay.

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

923 Maple Hill Rd, Bloomington, IL 61704
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