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Recent guest reviews

Extremely friendly and helpful staff, they could not have been better. The property itself felt a bit dated, the room smelled like someone had smoked in it. The insulation is not great so we could hear every footstep above us in the early morning.

I would rate this higher than excellent if possible. The room was very spacious and had all the amenities you could possibly think of. Everything was clean and the staff was very friendly and helpful.

Nice look, well cleaned and maintained. The room is not big enough for a sofa bed and the king bed. The sofa bed did not have enough room to completely fold out without hitting the end of the king/queen mattress.

Nice hotel. Friendly staff. Their closet is amazing. Only thing I didn’t like was that the lowest temperature it could get in the room is 68°. I need to a cold cold room to be able to sleep. I asked the staff and they said it was the coldest it could get. But other than that, everything was great.

We were greeted & checked in by the most professional helpful & friendly staff any hotel could hope for. I don’t remember her name, but we all commented later how friendly and helpful she was and that the experience was the type that makes you want to stay at the Townhouse Suites in Billings, where you have many many nice hotels to choose from. Clean beautiful place with comfortable beds.

Front desk staff was awesome They were extremely helpful and accomodating.

This is the best place to stay in Billings I will never stay anywhere else when I go there.

We stayed for two nights two nights at the Town Place Suites. Its a newer motel that was very clean and comfortable. They overbooked the two bedroom suite that I booked through Orbitz, so instead they put us in adjoining rooms for no extra charge. I liked everything about this motel and will be staying there again.

Clean and new. We brought a dog and there was plenty of room to walk her. Rooms had lots space. Very comfortable. Bed was good, too. The hotel was crowded, probably because of Labor Day weekend. Hotel staff was a bit overwhelmed with the crowds.

Grant Rd Billings MT

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located 1.1 mi (1.8 km) from Rimrock Mall, TownePlace Suites Billings is within a 10-minute drive of other popular attractions like ZooMontana. This 91-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 91 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 32-inch flat-screen TVs with satellite channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.


Property features

At TownePlace Suites Billings, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for TownePlace Suites Billings

Everyone (6) Couples (1) Family (2)
3
Partner Couples

Extremely friendly and helpful staff, they could not have been better. The property itself felt a bit dated, the room smelled like someone had smoked in it. The insulation is not great so we could hear every footstep above us in the early morning.

By on May 17, 2021

Review comment responded on May 20, 2021

Thank you leaving us feedback from your recent stay. We appreciate your kind words about the staff, and I am sorry we did not meet your expectations regarding the hotel itself. Ill share this with my maintenance team to see what we have control over and to implement changes.

5
Friends

I would rate this higher than excellent if possible. The room was very spacious and had all the amenities you could possibly think of. Everything was clean and the staff was very friendly and helpful.

By , from Glasgow, Kentucky on Aug 24, 2020

Review comment responded on Aug 30, 2020

Thank you so much for your kind words! We really appreciate the feedback. From all of us, we hope your travels are safe and healthy!

4
Family

Nice look, well cleaned and maintained. The room is not big enough for a sofa bed and the king bed. The sofa bed did not have enough room to completely fold out without hitting the end of the king/queen mattress.

By on Jun 29, 2020

Review comment responded on Jun 29, 2020

Thank you for taking the time to leave feedback on your stay! I appreciate your kind words about the cleanliness, and understand with the sofa the rooms can be 'extra cozy'.

4
Everyone

Nice hotel. Friendly staff. Their closet is amazing. Only thing I didn’t like was that the lowest temperature it could get in the room is 68°. I need to a cold cold room to be able to sleep. I asked the staff and they said it was the coldest it could get. But other than that, everything was great.

By , from Williston, ND on Oct 8, 2018

Review comment responded on Oct 9, 2018

Magda, thank you so much for taking the time to leave a review! I appreciate your kind words about the hotel and staff! Thanks for staying with us!

5
Everyone

By on Sep 13, 2018

Review comment responded on Sep 14, 2018

Thank you for staying at the TownePlace Suites Billings! We hope you enjoy you're stay and look forward to seeing you again soon! Thank you!

5

perfect!

Everyone

We were greeted & checked in by the most professional helpful & friendly staff any hotel could hope for. I don’t remember her name, but we all commented later how friendly and helpful she was and that the experience was the type that makes you want to stay at the Townhouse Suites in Billings, where you have many many nice hotels to choose from. Clean beautiful place with comfortable beds.

By , from Battle Ground, Wa on Feb 10, 2018

Review comment responded on Mar 15, 2018

Tami, I appreciate your comments regarding your check in experience, we are blessed to have staff that truly care about our guests. We will make sure she is recognized for her contribution to your "Perfect, Stay". We look forward to seeing you again.

5

costco trip

Everyone

Front desk staff was awesome They were extremely helpful and accomodating.

By on Feb 9, 2018

Review comment responded on Mar 15, 2018

Thank you for taking the time to share your suggestions, we agree with your comments regarding the exterior plug ins and are looking for solutions to this in the near future.

5

the staff was extremely nice and the room was exce

Everyone

This is the best place to stay in Billings I will never stay anywhere else when I go there.

By , from S on Jul 1, 2017

Review comment responded on Jul 24, 2017

Thank you Kacie! I appreciate your comments and look forward to seeing you again! Becky Meidinger

5
Everyone

We stayed for two nights two nights at the Town Place Suites. Its a newer motel that was very clean and comfortable. They overbooked the two bedroom suite that I booked through Orbitz, so instead they put us in adjoining rooms for no extra charge. I liked everything about this motel and will be staying there again.

By , from Sidney, MT on Oct 17, 2016

4

just off interstate; clean and new

Family

Clean and new. We brought a dog and there was plenty of room to walk her. Rooms had lots space. Very comfortable. Bed was good, too. The hotel was crowded, probably because of Labor Day weekend. Hotel staff was a bit overwhelmed with the crowds.

By on Sep 7, 2016

Review comment responded on Oct 3, 2016

Thank you for taking the time to share your comments, we appreciate your business. Becky Meidinger General Manager

TownePlace Suites Billings

2480 Grant Rd, Billings, MT 59102
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