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Recent guest reviews

Convenient location. Breakfast service poor. Masking policy not enforced for cleaning and maintenance staff or guests..

Nice location

Was clean , friendly and convenient

Nice place for a good value.

It was quite and clean. Beds were very comfortable.

Very clean and comfortable and quiet. Breakfast was great. Food was hot and well stocked. Definitely will stay again.

The only issue I can give you is that the 24 hour coffee station had no cream in it

Dirty, terrible staff, no electricity in room for 2 days

Very pleasant stay, keep up the great work! Staff very helpful. Nice experience!

Overall experience was Fantastic and would definitely come back.

Unlike my last HIE experience (at Wyoming Valley Airport), this place had it on the ball. Well stocked pantry, good parking, very helpful and nice desk staff. One negative was the TV. Half the channels couldn't get a consistent signal. I never saw Direct TV before, but I can guarantee that I won't in the future. Talk about bad marketing - if you want people to use your service, demonstrate how bad it is in a hotel.

I had two small issues one at check in since Orbits had lost my reservation that was handled great by the person at the front desk. The other was my coffee maker was not working in the room. When I told them about it at check out they offered to give me something to make up for the issue. Also just want a lot of smiles and people that cared about me as a guest

Staff was super friendly and even remembered me from a trip months earlier.

My wife and I liked our stay. We have stayed here before because of its location and amenities. The staff are friendly.

Nice. Location is off the interstate. Lots of nice resturants about 5 minute car ride away. Safeway and Starbucks as well.

I showed up a few hours before check-in and the front desk staff were very accommodating. They contacted Housecleaning to see if my room was ready, and after about a 10 minute wait, was told that it was. I very much appreciated this check. the hotel itself is in a very good location and within short driving distances of several restaurants and shopping centers. The breakfast in the morning was awesome!! The variety is what you would expect, and the quality was fabulous! If I ever visit Washington DC for business or pleasure, I will stay here again.

Goldenrod Lane Germantown MD

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

Holiday Inn Express Hotel & Suites Germantown-Gaithersburg, an IHG Hotel places you within a 10-minute drive of popular sights such as Lake Forest Mall and Montgomery County Agricultural Fairgrounds. This 177-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 177 air-conditioned rooms feature refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Holiday Inn Express Hotel & Suites Germantown-Gaithersburg, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and conference space. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 1 King Bed, Accessible (HEARING)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 1 King Bed (Leisure)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotel & Suites Germantown-Gaithersburg, an IHG Hotel

Everyone (15) Couples (8) Business (7) Family (12) Other (4) Friends (2)
3
Family

Convenient location. Breakfast service poor. Masking policy not enforced for cleaning and maintenance staff or guests..

By on Nov 15, 2021

Review comment responded on Nov 21, 2021

Hi Robert, Thank you for taking the time to post a review about our hotel. I would like to apologize for the inconveniences you have encountered during your stay. We appreciate your feedback and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Have a wonderful holiday season!

5
Partner Couples

Nice location

By on Oct 8, 2021

Review comment responded on Oct 8, 2021

Dear Andre, We are glad to know you enjoyed your stay with us! We appreciate your feedback and look forward to having you with us again!

5
Family

Was clean , friendly and convenient

By on Sep 24, 2021

Review comment responded on Sep 24, 2021

Dear Richard, We are thrilled that you enjoyed our staff and property. Your feedback is valuable to us and we will be sharing it with our team. Thank you again for choosing us and looking forward to having you with us in the future.

5
Family

Nice place for a good value.

By on Aug 31, 2021

Review comment responded on Sep 12, 2021

Dear Todd, Thank you so much for your kind review. We hope to welcome you again soon

4
Family

It was quite and clean. Beds were very comfortable.

By on May 17, 2021

Review comment responded on May 23, 2021

Thank you Anonymous for your kind review. We hope to welcome you back in a near future. Safe travels

5
Family with small children

Very clean and comfortable and quiet. Breakfast was great. Food was hot and well stocked. Definitely will stay again.

By on Nov 24, 2019

Review comment responded on Nov 26, 2019

Thank you so much for your candid review! We hope to see you again soon! Safe travels !

5
Everyone

By on Oct 19, 2019

Review comment responded on Nov 1, 2019

Thank your candid feedback! We look forward to welcoming you back !

5
Everyone

By on Oct 10, 2019

Review comment responded on Oct 17, 2019

Thank you so much for being our guest! We are so happy to have the opportunity to serve you.

5
Everyone

By on Aug 12, 2019

Review comment responded on Aug 15, 2019

Thank you so much for staying with us! We look forward to another opportunity to serve you in the near future.

5
Everyone

By on Apr 24, 2019

Review comment responded on Apr 26, 2019

Thank you so much for being our guest! We are delighted to hear that your stay was perfect. We look forward to welcoming you back to our property in the near future.

Holiday Inn Express Hotel & Suites Germantown-Gaithersburg, an IHG Hotel

20260 Goldenrod Lane, Germantown, MD 20876
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