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Recent guest reviews

There was a musty smell when you first enter the lobby.

Hotel had an odd smell, pool shut down due to dangerous conditions (health warning on door), not enough breakfast individual wrapped pastries for all guests, disappointing, especially when we paid over 200/night for these accommodations.

Staff was friendly and helpful. Room was dirty. Hotel had an odd odor. Inside the room fridge was not clean. Toilet seat was loose. Floors were filthy. Pool was under construction (which we were not made aware of during the booking process). Guests on the floor above us were very noisy throughout the night until early hours of the morning.

The rooms very good and clean but there is bad smil when you get in from the main door it is like mold

We come to St. Joes every Labor Day. We have stayed at this hotel every year for the past five-ish years. This year may have be our last. They aren’t keeping the maintenance on the rooms up (cracking walls and ceiling, dirty couches, mold in the tile cracks). And the rooms weren’t cleaned very well (someone else’s hair EVERYwhere over the floors, what I can only assume was pubic hair in the shower). And they allowed kids to run up and down the hallways on our floor and the one above us so we heard unchecked stampeding feet as early as 8am. The breakfast was still great. The staff was still pleasant and accommodating as always. And the quick drive to the beach is a plus.

Beds were comfortable. (Pull out couch bed was not.) Pool had poop everywhere in it. Trash did not get emptied. Breakfast was poor. Pastries were dry/tasted old, many staple items ran out and were not replenished. Wake up call was never given. If you’re just looking for a bed to sleep in for one night, it’s probably fine. Anything more, not really. Won’t return.

In town for a wedding and didn't have many choices near the venue. The hotel was just okay, but not worth the $200+ per night I paid. The room was partially cleaned, missed many details like the headboard, the TV and room mirror. The floor was clearly dirty in several areas. Check your charges...I prepaid months ago via Orbitz and yet was charged again even after I told the front desk at check in.

Clean and comfy. Don't let the location throw you.

Safe clean and comfortable. Breakfast was a nice extra.

Very comfortable experience. We visited South Bend when all the local hotels were booked solid. Nearby freeway ride

Hotel has a great location. Close to the highway and about 8 miles from a beautiful beach and cute little town. The only issue we had was the ac sounded like a washing machine on the spin cycle and the bed squeaked everytime you moved on the bed. Room was clean and spacious.

I really liked this hotel. Very clean and spacious rooms. Comfortable beds. I will stay there again.

the hotel was easy to find.I found the check in personal friendly.I asked about dining accommodations and they were helpful. the morning breakfast was exceptional and the wait staff very friendly two outstanding!because of those people I will stay at that hotel again....

Nice, in very clean!!! It juz took us 15min, to get checked in, because the people ahead of us had a group with them it was a mess.. Overall it was a great get away from da kids.....

The hotel overall was ok. The interior definitely needs to be remodeled! The wallpaper was peeling off the walls everywhere. The room was clean, especially the bathroom. The staff was friendly, especially the breakfast staff. The lady in the breakfast area was just the nicest person ever. It was very busy but she just kept on smiling and keeping everything full. The food was okay for a complimentary breakfast. I would like to recommend wheat or whole grain options!

Comfort Suites Bentyon Harbor is a good stay, just a little high on the price size for the area.

I expected more from a Comfort Inn. This motel needs some serious upgrading.

AC was out and the staff jumped right in to make right.

Pool area needs to better maintained and needs to be cleaned.

The Comfort Suites at Benton Harbor provided a most comfortable room with 2 queensize beds and ample space for luggage. A seperate seating area, good size refrigerator, and an exceptionally clean bathroom, made for a an enjoyable stay. Quick access to major interstate was very convenient and hotel was centrally located in relation to restaurants and nearby mall.

Meadowbrook I-94 Benton Harbor MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center
  • Laundry facilities

Comfort Suites Benton Harbor - St. Joseph is located within a few miles (5 km) of Lake Michigan College and Intercare Community Health Network. This 62-room hotel has free in-room WiFi, free self parking, and a spa tub.


Rooms

All 62 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

Guests of Comfort Suites Benton Harbor - St. Joseph enjoy a spa tub, free WiFi in public areas, and a meeting room. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Suite, Non Smoking

1 King Bed | 1 Double Sofa Bed | Sleeps 4

Suite, Non Smoking (2 Queen beds With Sofa bed)

2 Queen Beds | 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Guest reviews for Comfort Suites Benton Harbor - St. Joseph

Everyone (1) Business (3) Couples (3) Family (10) Friends (1)
2
Friends

There was a musty smell when you first enter the lobby.

By , from Lansing on Aug 30, 2020

Review comment responded on Sep 19, 2020

Dear Rufus, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

3
Family

Hotel had an odd smell, pool shut down due to dangerous conditions (health warning on door), not enough breakfast individual wrapped pastries for all guests, disappointing, especially when we paid over 200/night for these accommodations.

By , from Avon, In on Jul 10, 2020

Review comment responded on Jul 21, 2020

Thank you for taking the time to let us know about your experience. I apologize for the same. We will definitely use this feedback to improve guest services at our hotel. I hope you will give us another chance to see that this is not the norm at this hotel. Safe travels !

3
Family

Staff was friendly and helpful. Room was dirty. Hotel had an odd odor. Inside the room fridge was not clean. Toilet seat was loose. Floors were filthy. Pool was under construction (which we were not made aware of during the booking process). Guests on the floor above us were very noisy throughout the night until early hours of the morning.

By , from Winchester, Indiana on Jul 7, 2020

Review comment responded on Jul 9, 2020

Thank you for taking the time to post a review. I apologize that your experience was not up to your expectations. We really hope you will be back with us again to see that this kind of service is not the norm. Again, thank you for choosing to stay with us. Be safe !

3
Family with small children

The rooms very good and clean but there is bad smil when you get in from the main door it is like mold

By on Sep 5, 2019

3
Family with small children

We come to St. Joes every Labor Day. We have stayed at this hotel every year for the past five-ish years. This year may have be our last. They aren’t keeping the maintenance on the rooms up (cracking walls and ceiling, dirty couches, mold in the tile cracks). And the rooms weren’t cleaned very well (someone else’s hair EVERYwhere over the floors, what I can only assume was pubic hair in the shower). And they allowed kids to run up and down the hallways on our floor and the one above us so we heard unchecked stampeding feet as early as 8am. The breakfast was still great. The staff was still pleasant and accommodating as always. And the quick drive to the beach is a plus.

By , from Chicago on Sep 3, 2019

2
Family

Beds were comfortable. (Pull out couch bed was not.) Pool had poop everywhere in it. Trash did not get emptied. Breakfast was poor. Pastries were dry/tasted old, many staple items ran out and were not replenished. Wake up call was never given. If you’re just looking for a bed to sleep in for one night, it’s probably fine. Anything more, not really. Won’t return.

By on Jul 11, 2019

3

okay hotel.

Family

In town for a wedding and didn't have many choices near the venue. The hotel was just okay, but not worth the $200+ per night I paid. The room was partially cleaned, missed many details like the headboard, the TV and room mirror. The floor was clearly dirty in several areas. Check your charges...I prepaid months ago via Orbitz and yet was charged again even after I told the front desk at check in.

By , from Chicago on Jul 9, 2017

5
Everyone

Clean and comfy. Don't let the location throw you.

By on Apr 3, 2016

4

emergency family trip

Family

Safe clean and comfortable. Breakfast was a nice extra.

By on Jan 5, 2015

4

reasonably priced hotel

Family

Very comfortable experience. We visited South Bend when all the local hotels were booked solid. Nearby freeway ride

By on Oct 13, 2014

Comfort Suites Benton Harbor - St. Joseph

1825 Meadowbrook I-94, Benton Harbor, MI 49022
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