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Recent guest reviews

The pool is amazing! The service is really good. Location is great.

location, proximity to Tianamen square, nice mall& food availability nearby. good rooms

The hotel was nice but worn out, staff were not friendly and most could not communicate in English. Location is great and very accessible.

Nice hotel attached to shopping mall with an excellent food court downstairs. In the hotel, breakfast is excellent and food is good

Stayed in a presidential suite so that we could have enough beds for three teenagers and mom + dad. Paid for breakfast buffet, and had lounge access included. Hotel was beautiful, with gracious staff. Lounge was comfortable and a great place to rest after a long plane ride. Lounge was well stocked with beverages but not many snacks outside of happy hour. Room was beautifully decorated and lit, beds were very comfortable. Bedrooms seemed small compared to living room, but completely adequate for the beds/decor.

Nice hotel, staff are very 😎 Good breakfast variety. Nearest Mtero station is Shanghai Railway Station Line 1 and take exit 3. Coming out of the exit you will be in a open space and look up diagonally you will see the Hotel. Have to use the flyover to cross the street.

We traveled to china with our two little boys for a family trip. The hotel was in a great location- there is a subway stop right on the corner, which was so convenient. You can take a train from the airport and transfer to the subway and come up right at the hotel! It's also just a few blocks from Tiananmen Square and the Forbidden City. The hotel staff is friendly and knowledgeable. Definitely worth the stay.

Everything was great - location, room, amenities. Great pool and best gym I've seen in a hotel.

Very close to transportation. Staff was very good, speak English. Very polite.

Great location and great hotel. It's in the middle of everything and walking distance to Tian An Man Square and the forbidden palace. Great pool.

Great location and great service. Great pool. Great room. Great value.

Poor and diappointing. My son, a pilot was staying at the same hotel at the same time and offered to let me stay with him in his room. The management would not cancel my reservation, would not delay it to another time, would not upgrade my son's room to a suite and refused to return my $600 for 3 nights. Could you help? Fred Deigert

Truly a great 5 star hotel. Everything is wonderful except the staff's English ability is not as good as before.

The best feature of this hotel is its location. You can not beat the fact that the basement exit is right into a modern mall that is connected directly to the Wangfujing subway station. Hailing a taxi is difficult in Beijing, there are none just waiting outside the front lobby, so the wait was very long. The subway, on the other hand, was very easy to navigate, and for only 2 yuans a trip, can`t be beat if your destination is near a station. We never ate at the hotel restaurants, because the choices of food in Beijing is tremendous and the price so much cheaper than most other metropolis. I didn`t rate the cleanliness a 5 because the bathroom's travertine was falling apart in a small section next to the shower. Otherwise I would definitely return again if I do someday.

Benefits of paying some extra for Club Floor are significant, from breakfasts to use of Club Lounge. Service on Club Floor is excellent.

Definitely one of the more luxurious hotels in beijing. The oasis club with the tropical pool and the spa is incredible. The hotel is so conveniently located that one could have an authentic chinese experience visiting the famous Wanfujing night market without sacrificing western cravings such as Kentucky fried chicken or macdonalds (both inside the mall underneath the Hyatt)

1 East Chang An Avenue Beijing Beijing

Hotel highlights

  • Walking distance to Wangfujing Street and Tiananmen Square
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Health club

Located in Dongdan, Grand Hyatt Beijing is within a 5-minute walk of Wangfujing Street and within 15 minutes of other popular attractions like The Wangfujing Paleolithic Museum. This 5-star hotel welcomes guests with 219 rooms and conveniences like free in-room WiFi, a gym, and a conference center. Centrally located in Beijing, the hotel is connected to a shopping center and also a short walk from National Museum of China and Tiananmen Square.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 219 rooms feature iPod docks, refrigerators, and minibars. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Coffee makers, free newspapers, and laptop-compatible safes are other standard amenities.


Property features

Renovated in 2015, Grand Hyatt Beijing offers a gym, free WiFi in public areas, and a conference center. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a business center, express check-out, and free newspapers.

Room options

Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Bedrooms (Club Access)

2 King Beds | 1 King Bed and 1 Twin Bed | Sleeps 6

Suite (Diplomat)

1 King Bed | Sleeps 3

Guest reviews for Grand Hyatt Beijing

Everyone (8) Business (2) Family (5) Other (1)
5
Family

The pool is amazing! The service is really good. Location is great.

By , from Beijing on Aug 26, 2020

Review comment responded on Aug 31, 2020

Dear Jenny, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza. We are very pleased to hear that you liked our tropical style swimming pool and friendly staff service. We look forward to welcoming you back soon!

2
Everyone

By on Nov 16, 2019

Review comment responded on Nov 19, 2019

Dear guest, Thank you for staying at Grand Hyatt Beijing at Oriental Plaza and for sharing your feedback. Regret to learn that you were disappointed about your stay. We would be glad to receive more details about it and will ensure we look at ways to improve this particular aspect of your stay. Thank you for taking time in sharing your comment. We look forward to welcoming you back in a not too distant future to experience our improvement. Sincerely, Maggie Dong Director of Rooms

5
Friends Business Business

location, proximity to Tianamen square, nice mall& food availability nearby. good rooms

By on Aug 27, 2019

Review comment responded on Aug 28, 2019

Dear Guest, Thank you for choosing Grand Hyatt Beijing for your stay. We are pleased to learn your positive feedback during your stay. We look forward to welcoming you back soon when your next trip in Beijing. With regards, Gerald Ursulet Hotel Manager

3
Family with small children

The hotel was nice but worn out, staff were not friendly and most could not communicate in English. Location is great and very accessible.

By on Jul 31, 2019

Review comment responded on Aug 8, 2019

Dear Guest, thank you for staying at Grand Hyatt Beijing at Oriental Plaza. We have noticed your feedback on our staff English speaking level. Rest assured we will keep providing internal training to our team members. Thank you for sharing you feedback which definitely helps us to improve. We look forward to welcoming you back soon.

5
Everyone

Nice hotel attached to shopping mall with an excellent food court downstairs. In the hotel, breakfast is excellent and food is good

By , from Montana on Nov 14, 2018

Review comment responded on Jan 2, 2019

Dear Guest, Warm greetings from Grand Hyatt Beijing! Thank you for letting us know what made your Grand Hyatt Beijing experience comfortable and memorable, we are delighted that you enjoyed your recent stay with us. We also appreciate your positive feedback on our location and service. It would be our pleasure to welcome you back should you visit Beijing again in the future. Sincerely, Grand Hyatt Beijing at Oriental Plaza

5
Everyone

By on Sep 25, 2018

5
Everyone

Stayed in a presidential suite so that we could have enough beds for three teenagers and mom + dad. Paid for breakfast buffet, and had lounge access included. Hotel was beautiful, with gracious staff. Lounge was comfortable and a great place to rest after a long plane ride. Lounge was well stocked with beverages but not many snacks outside of happy hour. Room was beautifully decorated and lit, beds were very comfortable. Bedrooms seemed small compared to living room, but completely adequate for the beds/decor.

By , from San Jose on Apr 11, 2018

5

nice and convenient location to metro

Everyone

Nice hotel, staff are very 😎 Good breakfast variety. Nearest Mtero station is Shanghai Railway Station Line 1 and take exit 3. Coming out of the exit you will be in a open space and look up diagonally you will see the Hotel. Have to use the flyover to cross the street.

By , from Chicago, IL on Dec 10, 2017

4

nice hotel in a great location!

Everyone

We traveled to china with our two little boys for a family trip. The hotel was in a great location- there is a subway stop right on the corner, which was so convenient. You can take a train from the airport and transfer to the subway and come up right at the hotel! It's also just a few blocks from Tiananmen Square and the Forbidden City. The hotel staff is friendly and knowledgeable. Definitely worth the stay.

By , from atlanta, ga on Oct 7, 2017

5

great location and very nice accommodations.

Everyone

Everything was great - location, room, amenities. Great pool and best gym I've seen in a hotel.

By on Sep 28, 2017

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