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Recent guest reviews

I like the lobby design but the room was poor. Carpet was not laying flat, big black hair on pillow, sticky residue on side tables from adhesive that was one there (two strips from something that was once secured there), no button on the shower soap dispenser. BUT, it was only $99 a night so I put up with it.

Things to do at the property and around the property

Staff was friendly and attentive. Excellent locations for food, shopping, and entertainment. Also, having a shuttle is a plus. Certainly will be visiting again in the near future

Close to the mall and other shops. I love the nearby restaurants.

There was a large old/dried out leak stain above the shower. Other than that, it was great.

Front desk staff could have been more attentive during the check in process

Excellent location; easy access to interstate, Close to Arindell Mills Mall and restaurants.

Great stay. Clean. Comfortable bed. Trendy decor. Title in bathroom needed power wash. Great location.

Close to the casino and mall. Free 24 hour shuttle to take you to near by reaturants and airport.

I enjoyed my stay. Staff friendly and helpful. This survey forces

OK THE SHOWHEAD WAS BROKE AND WAS TOLD THAT IT WOULD BE FIX BY TIME WE COME BACK FROM AND EVENT WE ATTENDED AND WAS NOT THE TRASH CAN STILL HAD FOOD IN IT AND WAS NOT EMPTY OUT BY HOUSEKEEPER WHEN WE ENTER THE ROOM. OTHER THEN THESE TWO THING THE HOTEL WAS NICE

The room was small. The room door opened up directly to the bathroom sink. The lighting was very poor in the bathroom. Every day we were missing a washcloth, hand towel or bath mat.

The staff was extremely helpful, friendly, and accommodating. The room provided just enough amenities and was well insulated from outside noise. I really enjoyed viewing the BonVoy video segments in the room, which inspired me to think about traveling more and trying out other Marriott properties. I think a little bit more information about the Aloft set up regarding food options, WXYZ hours, offerings, etc. -- either as written material in the room or available on the TV -- would be helpful. Overall, Aloft hotels are among my favorite places to stay. Fantastic value for the money.

Teague Rd Hanover MD

Hotel highlights

  • Walking distance to Arundel Mills Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Arundel Mills Mall is a short stroll from Aloft Arundel Mills BWI Airport, and other popular attractions like Maryland Live Casino are within a mile (2 km). This 142-room, 3-star hotel has a bar/lounge along with conveniences like an indoor pool and a 24-hour health club.


Dining

At the end of the day, relax with a drink at the bar/lounge.


Rooms

All 142 rooms feature coffee makers, free local calls, and laptop-compatible safes. 49-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities. Housekeeping is available once per stay.


Property features

Guests staying at Aloft Arundel Mills BWI Airport enjoy an indoor pool, a 24-hour health club, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and express check-in.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, Non Smoking

1 King Bed | 2 Queen Beds | Sleeps 4

Guest reviews for Aloft Arundel Mills BWI Airport

Everyone (29) Couples (9) Family (14)
5
Everyone

By on Jul 5, 2021

Review comment responded on Jul 16, 2021

Dear Guest, thank you for rating your stay at Aloft Arundel Mills BWI Airport. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Rustin Moore, General Manager

2
Everyone

I like the lobby design but the room was poor. Carpet was not laying flat, big black hair on pillow, sticky residue on side tables from adhesive that was one there (two strips from something that was once secured there), no button on the shower soap dispenser. BUT, it was only $99 a night so I put up with it.

By on May 20, 2021

Review comment responded on May 21, 2021

Dear Guest, thank you for taking the time to evaluate our hotel. We are truly sorry your stay was not the positive experience you deserve. We want every guest to have an exceptional stay, and if given the opportunity, we would have taken measures to address every concern during your visit. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Sincerely, Rustin Moore, General Manager

5
Partner Couples

Things to do at the property and around the property

By on May 9, 2021

Review comment responded on May 10, 2021

Dear Guest, we appreciate you sharing your thoughtful feedback with other travelers. It is always a pleasure to see when our guests enjoy everything we have to offer. Also, we agree that our convenient location is perfect for exploring all that Hanover has to offer! Thank you for choosing Aloft Arundel Mills BWI Airport, and we hope to have the pleasure of welcoming you back soon. Sincerely, Rustin Moore, General Manager

3
Everyone

By on Mar 26, 2021

Review comment responded on Apr 5, 2021

Dear Guest, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Rustin Moore, General Manager

5
Partner Couples

Staff was friendly and attentive. Excellent locations for food, shopping, and entertainment. Also, having a shuttle is a plus. Certainly will be visiting again in the near future

By on Feb 15, 2021

Review comment responded on Feb 16, 2021

Dear Guest, thank you for your recent stay at the Aloft Arundel Mills BWI Airport and for posting such a generous review. It is a pleasure to know we exceeded all of your expectations and that you loved our attentive staff, our excellent loctaion as well as our convenient shuttle service. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Sincerely, Rustin Moore, General Manager

5
Partner Couples

Close to the mall and other shops. I love the nearby restaurants.

By , from Greenville on Jan 2, 2021

Review comment responded on Jan 3, 2021

Dear Danielle, we appreciate you sharing your thoughtful feedback with other travelers. We agree, our convenient location is perfect for exploring all that Hanover has to offer! Thank you for choosing Aloft Arundel Mills BWI Airport, and we hope to have the pleasure of welcoming you back soon. Sincerely, Rustin Moore, General Manager

5
Everyone

By on Sep 8, 2020

Review comment responded on Sep 19, 2020

We are happy to hear you had a positive experience at the aloft! We value your input and encourage you to let us know more details about your experience with us.

5
Everyone

By on Jan 20, 2020

Review comment responded on Jan 21, 2020

We greatly appreciate for taking the time to give us feedback. We hope to see you again.

5
Everyone

There was a large old/dried out leak stain above the shower. Other than that, it was great.

By on Dec 30, 2019

Review comment responded on Jan 15, 2020

We apologize for the unsightly stain but will ensure this is addressed asap

2
Everyone

Front desk staff could have been more attentive during the check in process

By on Dec 16, 2019

Review comment responded on Jan 15, 2020

Thank you for your visit . we apologize if you were not given the attention you deserved.

Aloft Arundel Mills BWI Airport

7520 Teague Rd, Hanover, MD 21076
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