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Recent guest reviews

The clientel was terrible. If my wife was with me, I wouldn’t leave her in room by herself. I had a suite and it was two regular rooms opened up with bathrooms on each side. The shower on each side did not have adjustments. You had to take shower fast or you would get burnt. I had to start my shower in one shower and finish in the other. The room WAS clean.

It is hot AF inside the room! No AC! Woke up at 2am because it was too hot, i checked lobby and no one was there!

Clean updated rooms Microwave Fridge Coffeepot Nice bid dresser/table nice curtains bedding very comfortable bed AWESOME

Good food nearby, convenient to I-5. Comfortable room, helpful staff.

Although the price was cheap, the room was filthy. The carpet looked like it hadn't been cleaned in years and there was a strong smell of urine.

There was Nats everywhere, ended up inside the room. The sink leaked so when we went into the bathroom the floor was soaking wet. Old tv, broken chair, the room had a weird odor. It was decent for staying for a few hours to sleep, but my kids didn’t even want to sleep

First of all I paid for a suete and there wasn't one. Instead I received a regular room with no cash back. They don't check on your room while you're there either.

Terrible experience. The beds don’t habe sheets, smell really bad, the heather don’t work. We don’t sleep there we left. Same nigth. I don’t recommend if you want to habe terrible nigth go there

Never ever go to this hotel. It's dirty and the staff is extremely unfriendly.

For a super cheap motel, this place rocks. I have stayed twice now. Sure it's not a luxury hotel but if you need a place to sleep during a long drive, it is perfect. Plus, FREE BREAKFAST.

Friendly staff, smallest hotel room I have ever been in, didn’t feel the cleanest,but for the price it was good. We would probably stay again if the need arises.

Hotel close to the road and some facilities. Easy to access, really clean. The breakfast wasn’t too various, but for the price it was correct. Microwave and fridge in room is a plus.

I reserved a room with a queen and when I checked in they gave a room with a double, the bed was to small for two people and I went and told them about my reservation and they said that rooms where the same price and it didn't matter, I told them that I had a bad back and I needed a room with a queen bed and they said that they where out of them.

We stop here for one night just to sleep. Everything was good. No big luxuries but that's not what we were looking for. Staff was nice and great breakfast in the morning.

The rooms are outdated, furniture and old tube tv. Internet was slow , and its noisy outside because of trucks and road. At least it was more comfortable than sleeping inside the car in a rest area stop

Lady at the front counter was not very friendly. The electronic key sniper wasn't programmed correctly and couldn't get into room. Had to go back to have it reprogrammed. Looks like it may be used by some as a permanent place to live. The air conditioner wasn't very good by any means. We were very hot and we were both sweating. The pillows are like rocks so if you are going g to stay here bring a pillow. There was dog hair all over the carpet.

I require so little. A clean place to shower and a couple hours sleep. Still they came up short. Issue with information on reservation confirmation When I called talked to a woman that vary good English definitely better then mine. Issue was solved an would be handled at check in. Upon arrival no one could help me due to a communication gap. Traveling on my bike with serious health issues so I’ve learn not sweet the small stuff. I just needed a shower and 3 to 4 hours sleep so I can get back to my ride. So any room would do right? Well room was very hot, a/c did not work filter was filthy and clogged solid. Night stand drawer had several dead bugs. There was 2 wash cloths 1hand towel and1small and worn bath towel luckily I keep a towel in my saddle bags. WiFi dropped every10 min or so. Bed was OK place was quit so I did get a couple hours sleep.

Tracy Ave Buttonwillow CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

SureStay Hotel by Best Western Buttonwillow places you within a 10-minute drive of Buttonwillow Recreation Park and Kern Country Sheriff's Office. This 110-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

SureStay Hotel by Best Western Buttonwillow's 110 rooms provide coffee makers, free local calls, and ironing boards. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.


Property features

At SureStay Hotel by Best Western Buttonwillow, guests have access to an outdoor pool, free WiFi in public areas, and a seasonal outdoor pool. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include express check-out and laundry facilities.

Room options

Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

1 Double Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for SureStay Hotel by Best Western Buttonwillow

Everyone (11) Business (4) Couples (11) Family (11) Friends (2) Other (3)
2
Business Business

The clientel was terrible. If my wife was with me, I wouldn’t leave her in room by herself. I had a suite and it was two regular rooms opened up with bathrooms on each side. The shower on each side did not have adjustments. You had to take shower fast or you would get burnt. I had to start my shower in one shower and finish in the other. The room WAS clean.

By on Jul 26, 2021

Review comment responded on Jul 27, 2021

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

5
Everyone

By on Apr 14, 2021

Review comment responded on Apr 24, 2021

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

1
Family Family with small children Family

It is hot AF inside the room! No AC! Woke up at 2am because it was too hot, i checked lobby and no one was there!

By on Mar 29, 2021

Review comment responded on Mar 31, 2021

Due to the ice storms and low temperatures most of Texas was experiencing rolling blackouts and no water, being an unexpected Natural Disaster, we were not prepared for this. I sincerely apologize this occurred during your stay with us. We hope to have another chance to provide you with a better experience during better times.

5
Everyone

Clean updated rooms Microwave Fridge Coffeepot Nice bid dresser/table nice curtains bedding very comfortable bed AWESOME

By on May 15, 2020

Review comment responded on May 15, 2020

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

4
Everyone

By on Sep 12, 2019

4
Family

Good food nearby, convenient to I-5. Comfortable room, helpful staff.

By on Jul 23, 2019

1
Family Family

Although the price was cheap, the room was filthy. The carpet looked like it hadn't been cleaned in years and there was a strong smell of urine.

By on Jul 4, 2019

2
Family with small children

There was Nats everywhere, ended up inside the room. The sink leaked so when we went into the bathroom the floor was soaking wet. Old tv, broken chair, the room had a weird odor. It was decent for staying for a few hours to sleep, but my kids didn’t even want to sleep

By on Apr 28, 2019

4
Everyone

By on Mar 31, 2019

2
Family with small children Family

First of all I paid for a suete and there wasn't one. Instead I received a regular room with no cash back. They don't check on your room while you're there either.

By on Mar 10, 2019

SureStay Hotel by Best Western Buttonwillow

20688 Tracy Ave, Buttonwillow, CA 93206
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