Skip to main content
Beginning of main content

Recent guest reviews

I rarely leave reviews on here, but I feel compelled since this was easily one of the best experiences I’ve had at a hotel as someone who travels 9 months of the year. The staff are wonderful and accommodating, the layout is perfect, updated and just the right size to be attentive and clean at all times. The hotel is centralized in the middle of downtown alongside hotels 2-3x the price. They have just about every amenity you could ever want (gym, pool, breakfast, laundry room, front desk and mini store) and go the extra mile about it. I’ve been to plenty of hotels that have these same services but are sad, run down, and grumpy, this is not that place. Hats off to everyone that works here, thanks for a great stay!

The pool was cool with the lights. Breakfast included.

Stay was great. Staff was very friendly. Room was clean and spacious. During our stay, we used the hotel parking garage located under the building. The entry to the garage is a garage door like entry, but the door closed while we were trying to get back in to the garage using our room key. The door hit my brand new truck and scratched it on both sides. Hotel staff was very nice and accommodating but couldn’t adjust my stay price because I had booked through a third party site. Not a single bad thing to say about the property, just be careful with the underground garage parking gate.

Lovely stay and clean room. Would have liked to receive fresh towels when 1st asked but other than that it was a great stay! Highly recommend!

Close to 6th street for the cheap prices and the place is clean

The location was the only plus for our stay at this location.

Overall a nice stay. Stayed during COVID so it was a slightly different experience. Because of COVID, only a "cold breakfast" was available but I was pleasantly surprised with the options. The pool area was nice. The public areas looked like they could be cleaned a little more frequently.

Location was great. Be careful in parking area- lots of homeless people lingering around property.

My car was towed from the parking garage without warning for taking up two spaces even though there was over a hundred empty spots. When I went to pick it up from the tow yard there were 4 other people from the hotel. Cost me $250. On top of the $30 per night hotel parking cost. There is definitely a scam going on. Lots of homeless in the are too.

Front desk slow check-in. Front desk did not answer my phone call after many attempts. Only one person working front desk.

Charged to park! Parking garage was very difficult to navigate! Was basically told that it was because i didn’t reserve my room from their site.

Neches Street Austin TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Fitness center

Located in Downtown Austin, Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel is within a 5-minute walk of sights such as Sixth Street and Museum of the Weird. This 171-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM.


Rooms

All 171 rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, free local calls, and safes.


Property features

Built in 2015, the brand new Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel offers an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 30 per day. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and a computer station.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 2 Twin Beds, Accessible, Non Smoking (Hearing)

2 Twin Beds | Sleeps 5

Suite, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

Everyone (29) Couples (8) Family (12)
5
Everyone

I rarely leave reviews on here, but I feel compelled since this was easily one of the best experiences I’ve had at a hotel as someone who travels 9 months of the year. The staff are wonderful and accommodating, the layout is perfect, updated and just the right size to be attentive and clean at all times. The hotel is centralized in the middle of downtown alongside hotels 2-3x the price. They have just about every amenity you could ever want (gym, pool, breakfast, laundry room, front desk and mini store) and go the extra mile about it. I’ve been to plenty of hotels that have these same services but are sad, run down, and grumpy, this is not that place. Hats off to everyone that works here, thanks for a great stay!

By on Aug 27, 2021

Review comment responded on Sep 2, 2021

Thank you so much for your feedback, we hope you can return to visit us soon.

5
Everyone

The pool was cool with the lights. Breakfast included.

By on Jun 22, 2021

Review comment responded on Jun 22, 2021

Thank you so much for your feedback, we hope you return to visit soon.

5
Partner Couples

Stay was great. Staff was very friendly. Room was clean and spacious. During our stay, we used the hotel parking garage located under the building. The entry to the garage is a garage door like entry, but the door closed while we were trying to get back in to the garage using our room key. The door hit my brand new truck and scratched it on both sides. Hotel staff was very nice and accommodating but couldn’t adjust my stay price because I had booked through a third party site. Not a single bad thing to say about the property, just be careful with the underground garage parking gate.

By on Jun 2, 2021

Review comment responded on Jun 22, 2021

Thank you so much for your feedback, we hope you return to visit soon.

5
Everyone

By on Apr 10, 2021

Review comment responded on Apr 22, 2021

Hello, Thank you so much for choosing to stay with us. Please come back and see us again soon.

5
Friends Family

Lovely stay and clean room. Would have liked to receive fresh towels when 1st asked but other than that it was a great stay! Highly recommend!

By on Apr 2, 2021

Review comment responded on Apr 7, 2021

Dear guest, Thank you so much for choosing to stay with us. We appreciate the feedback and hope you can come back and see us again soon.

1
Everyone

By on Mar 2, 2021

Review comment responded on Mar 25, 2021

Dear guest, Thank you for choosing to stay with us. Please come back and see us again soon. Kind Regards,

5
Family

Close to 6th street for the cheap prices and the place is clean

By on Mar 2, 2021

Review comment responded on Mar 5, 2021

Thank you so much for choosing to stay with us. Please come back and see us again soon.

3
Family Partner Couples Friends

The location was the only plus for our stay at this location.

By on Feb 8, 2021

Review comment responded on Feb 12, 2021

Dear guest, Thank you for choosing to stay with us. Please come back and see us again soon.

5
Everyone

By on Feb 3, 2021

Review comment responded on Mar 5, 2021

Thank you so much for choosing to stay with us. Please come back and see us again soon.

3
Everyone

By on Feb 1, 2021

Review comment responded on Feb 12, 2021

Dear guest, Thank you for choosing to stay with us. Please come back and see us again soon.

Holiday Inn Express & Suites Austin Downtown - University, an IHG Hotel

805 Neches Street, Austin, TX 78701
url importing http://sso-opn.orbitz.com/Austin-Hotels-Holiday-Inn-Express-&-Suites-Austin-Downtown---University,-an-IHG-Hotel.h12302973-p2.Hotel-Reviews
There was an error importing /Austin-Hotels-Holiday-Inn-Express-&-Suites-Austin-Downtown---University,-an-IHG-Hotel.h12302973-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Austin-Hotels-Holiday-Inn-Express-&-Suites-Austin-Downtown---University,-an-IHG-Hotel.h12302973-p2.Hotel-Reviews

Frequently asked questions