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Recent guest reviews

Hotel was fine. Staff was excellent! Absolutely HATE paid parking in this facility. Ridiculous!

close to university

I was charged an amount of $113 even though my reservation was already paid off. We were also given the last room with a view to the cemetery. Did not mean to complain, but after the extra charge. I feel very frustrated.

Great location. Big, spacious rooms. The only thing I was a little disappointed in was having to pay for parking as a guest. Other than that, everything was great!

Property felt very "clinical" not so "welcoming". The biggest drawback and REASON I WILL NOT be returning - had to pay for parking! Amenities rating went down the drain with this setback. Why would you possibly want to park on hotel property? to go eat at "Denny"s"?

Great units and amazing location. The entrance was very warm and the staff was amazing.

Perfect location, friendly staff, delicious treats!

Extremely friendly staff, greeted us with warm cookies, smiles and told us everything we needed to know before we had to ask. The facility was very nice and the lobby area for a hotel this size was incredible. I will definitely return to this hotel.

The property is undergoing extensive renovations. There were sawing, cutting and banging (hammering) sounds starting early in the morning. None of this was mentioned or explained by the staff at checkin, or when the reservation was made. I would not have chosen this hotel had I known this (there were others at similar price and location available).

Great staff. There was a remodeling project going on so the restaurant was closed. Toilet kept running but staff fixed it. Overall a good experience.

Great location in Austin, comfortable bed and warm cookies!

I don't have a single complaint everything was great

They gave us a room for disable guest that we didn´t ask for. They charge parking and we weren´t advise.

Hotel was fine....not outstanding. Was disappointed with the $18 additional charge for parking your own car in their empty lot. This is not a garage situation nor is there a valet. Room was nicely appointed but there was a lot of freeway noise. Very nice furnishings except the chairs. Condition of desk chair was worn and the "easy" chair was not very comfy. Reserved a king room and got one with 2 queens. Didn't complain. Bath and bath supplies were fine. Dining area is lacking in appeal but was adequate. Happy Hour folks sat outside smoking but were next to the door which brought all the smoke into the lobby.

Interstate Hwy 35 N Austin TX

Hotel highlights

  • Walking distance to University of Texas at Austin and Frank Erwin Center
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Outdoor pool

Located in Central East Austin, DoubleTree by Hilton Austin - University Area is within a 10-minute walk of popular sights such as University of Texas at Austin and Frank Erwin Center. This 149-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

DoubleTree by Hilton Austin - University Area's 149 rooms provide MP3 docks, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.


Property features

Guests of DoubleTree by Hilton Austin - University Area have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 20 per night. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, express check-in, and free newspapers.

Room options

Room, Accessible, Non Smoking

1 King Bed | Sleeps 2

City View Two Queens

2 Queen Beds | Sleeps 4

Room, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Austin - University Area

Everyone (16) Business (2) Couples (1) Family (10) Friends (1)
4
Friends Business Business

Hotel was fine. Staff was excellent! Absolutely HATE paid parking in this facility. Ridiculous!

By on Apr 15, 2021

Review comment responded on Apr 15, 2021

Thank you for your feedback!

4
Family Business Business

close to university

By on Apr 12, 2021

Review comment responded on Apr 14, 2021

Thank you for your rating!

1
Everyone

By on Jan 16, 2021

Review comment responded on Jan 29, 2021

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

2
Family Family

I was charged an amount of $113 even though my reservation was already paid off. We were also given the last room with a view to the cemetery. Did not mean to complain, but after the extra charge. I feel very frustrated.

By , from Texas on Jun 24, 2020

Review comment responded on Jul 29, 2020

Dear M, We apologize for the inconvenience. Unfortunately, this is not the DoubleTree standard, we will review the check in process with our staff again. We hope you will give us another opportunity to exceed your stay in the future. Please stay safe and healthy!

5
Everyone

By on Jan 27, 2020

Review comment responded on Jan 29, 2020

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

4
Friends

Great location. Big, spacious rooms. The only thing I was a little disappointed in was having to pay for parking as a guest. Other than that, everything was great!

By on Dec 9, 2019

Review comment responded on Dec 10, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and your rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

4
Everyone

By on Nov 25, 2019

Review comment responded on Nov 26, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

3
Family

Property felt very "clinical" not so "welcoming". The biggest drawback and REASON I WILL NOT be returning - had to pay for parking! Amenities rating went down the drain with this setback. Why would you possibly want to park on hotel property? to go eat at "Denny"s"?

By on Sep 30, 2019

Review comment responded on Sep 30, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

5
Family Family

Great units and amazing location. The entrance was very warm and the staff was amazing.

By on Sep 6, 2019

Review comment responded on Sep 10, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

5
Partner Couples Family

Perfect location, friendly staff, delicious treats!

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are pleased to hear that you enjoyed your stay. Your comments and rating will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to continue providing excellent service to ensure your satisfaction and we look forward on welcoming you on your next visit.

DoubleTree by Hilton Austin - University Area

1617 Interstate Hwy 35 N, Austin, TX 78702
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