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Recent guest reviews

It was close to restaurants and stores. The room set up was great. They don't clean your room everyday i even asked for my room to be cleaned never did it. Had to constantly go to the front desk to ask for towels blankets even toilet paper. The pool was not open tho i asked a week before i got there. Trash everywhere public trash cans full public bathrooms laundry room horrible.

I did not find the property welcoming or in a particular safe area. There were multiple Police in the lobby when I arrived and It felt like the location, safety and security were compromised.

Con: Country Inn & Suit pool was out of service. NO!!! HOTBREAKFAST!!!!! BAG BREAKFAST ONLY!!!! Pros: Country Inn & Suit location is great. Located within 15 mins of all the major attractions in Pflugerville/Austin area....ie Golf course, shopping malls, and restaurants.

The receptionist was very professional and helpful. I though the floor of the elevator was terrible.

I'd been to the Country Inn Round Rock before so I already knew what to expect. It almost felt like a second home. If I ever need to stay in the area again I know where to go!

Breakfast sucked.For the price paid, too much road noise in rooms.

Upon arrival, the grounds had trash spread everywhere. Check in, was ok. The room had what appeared to be blood stains on the comforter. When I asked about I was told that its not blood but just a stain that looks like blood.... What does that even mean? Then I was told to COME DOWN and get another. The water in the sink did not get hot or have pressure. If youre trying to rest the traffic is very close by, just something to consider.

Had a decent view and the bathtub could have been bigger

They moved me from my room three different times because every time they assigned me a room I’ll come to find that it was dirty

Tha staff was very pleasant. Dislicks , there was a noise from a vent duct that sounded like frogs chirping

breakfast can be better and wi fi can also be better

Hotel is small but clean. Staff was friendly and room was actually pretty spacious. Breakfast was nice, simple but it was overall good. Enjoyed pur stay.

This hotel was well located for the place we wanted to go. The only thing is that my husband found cockroach in the bathroom.

The front desk lady is judging the people by seeing customers attire some people may accept but that is not a good manners and hospitality

Liked the free breakfast and the coffee was good. Didn't like that the towels were not replaced daily, coffee machine was not emptied and did not restock coffee that I used. Toilet was loose from floor, sink fixture was loose and bathroom smelled like cigars.

Nice clean friendly staff great breakfast convenient parking

The first room, the bathtub was clogged and there was water standing in it when we got to the room and there was mold on the ceiling in the bathroom. They moved us to another room. In that one, there was something on the bed that looked like dried flowers but the person who made the bed had to have noticed that they were on the pillows. I noticed them immediately. Breakfast was good though.

The property itself was nice and clean. The elevator was extremely slow.

North IH-35 Austin TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Wells Branch, Country Inn & Suites by Radisson, Austin North (Pflugerville), TX is within a 10-minute drive of popular attractions such as St. David's North Austin Medical Center and The Domain. This 84-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:30 AM.


Rooms

The 84 air-conditioned accommodations afford space to spread out with a separate bedroom and living rooms. TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and minibars are also standard.


Property features

Guests of Country Inn & Suites by Radisson, Austin North (Pflugerville), TX have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and a library.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 4

Premium Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Country Inn & Suites by Radisson, Austin North (Pflugerville), TX

Everyone (19) Couples (5) Family (20)
1
Family

It was close to restaurants and stores. The room set up was great. They don't clean your room everyday i even asked for my room to be cleaned never did it. Had to constantly go to the front desk to ask for towels blankets even toilet paper. The pool was not open tho i asked a week before i got there. Trash everywhere public trash cans full public bathrooms laundry room horrible.

By on Aug 4, 2021

Review comment responded on Aug 6, 2021

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

2
Business Business

I did not find the property welcoming or in a particular safe area. There were multiple Police in the lobby when I arrived and It felt like the location, safety and security were compromised.

By on Aug 2, 2021

Review comment responded on Aug 5, 2021

Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.

2
Family

Con: Country Inn & Suit pool was out of service. NO!!! HOTBREAKFAST!!!!! BAG BREAKFAST ONLY!!!! Pros: Country Inn & Suit location is great. Located within 15 mins of all the major attractions in Pflugerville/Austin area....ie Golf course, shopping malls, and restaurants.

By on Jul 20, 2021

Review comment responded on Jul 21, 2021

Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4
Family

The receptionist was very professional and helpful. I though the floor of the elevator was terrible.

By on Jul 7, 2021

Review comment responded on Jul 7, 2021

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our elevator. We hope you will return so that we can provide you an even superior experience.

5
Family with small children

I'd been to the Country Inn Round Rock before so I already knew what to expect. It almost felt like a second home. If I ever need to stay in the area again I know where to go!

By on May 27, 2021

Review comment responded on May 28, 2021

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2
Family

Breakfast sucked.For the price paid, too much road noise in rooms.

By on May 14, 2021

Review comment responded on May 16, 2021

It means so much to have earned your business. We appreciate the feedback regarding our breakfast and your comments about our price. We hope you'll return to see how we continue to improve our service and hospitality.

2
Family with small children Business Business

Upon arrival, the grounds had trash spread everywhere. Check in, was ok. The room had what appeared to be blood stains on the comforter. When I asked about I was told that its not blood but just a stain that looks like blood.... What does that even mean? Then I was told to COME DOWN and get another. The water in the sink did not get hot or have pressure. If youre trying to rest the traffic is very close by, just something to consider.

By on Apr 12, 2021

Review comment responded on Apr 14, 2021

Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our amenities. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.

3
Partner Couples

Had a decent view and the bathtub could have been bigger

By on Mar 6, 2021

Review comment responded on Mar 8, 2021

We appreciate your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope to see you again when your travels bring you back to the area!

1
Everyone

They moved me from my room three different times because every time they assigned me a room I’ll come to find that it was dirty

By on Feb 19, 2020

Review comment responded on Feb 21, 2020

Thank you for taking the time to rate our hotel. We are very pleased to hear that our staff was able to make sure that all concerns were promptly addressed; though it is disheartening to hear that we failed to exceed your expectations with the standard cleanliness you've come to expect from us. Thank you for bringing this to our attention. We will continue to improve our services for us to serve our customers better and make sure that they have a comfortable stay. Hope that you'll consider staying again with us

4
Partner Couples Family

Tha staff was very pleasant. Dislicks , there was a noise from a vent duct that sounded like frogs chirping

By on Dec 24, 2019

Review comment responded on Dec 24, 2019

We can't thank you enough for sharing your feedback with regards to our staff. We hope you will return so that we can provide you an even superior experience.

Country Inn & Suites by Radisson, Austin North (Pflugerville), TX

14620 North IH-35, Austin, TX 78728
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