Skip to main content
Beginning of main content

Recent guest reviews

Clean, good value, convenient

Downtown location was good. Sliding door for toilet was difficult to open or close, No room service, 3PM check in was crowded, my reservation could not initially be found,I did it online. Good food.

This was a last minute booking for three nights as original itinerary changed. Driving from Memphis - tried to call the hotel to inform them that we maybe late checking in - called multiple times and no answer. Called Marriott’s reservation line for assistance and they could not be any less help. Reached there an hour before the check in time ends and I asked if their phones were broken. Said no, was probably busy or couldn’t hear due to the music from the bar next to it. Not a good excuse. Was charged for an extra person even tho the room was booked for 2 queen beds for 4 people. The door to the bathroom was broke - was fixed promptly. I’ve stayed at multiple alofts in different cities and I’ve had pleasant stays and pleasant customer service. This was the first time I’ve had subpar service and room. Will not be booking this hotel again when in Austin.

This hotel was great! Staff was super friendly & helpful.

Location was perfect to 6 street and festivities and bar entertainment was 2nd to none!

This property has a great location!

Hotel location was downtown next to the bars and a parking garage where we didn’t need to utilize the valet services that was only offered by the hotel. Our first room had wet carpet next to the beds and we called the front desk where they placed us in another room without problem. I also liked this hotel because they are super dog friendly and we brought our two smaller dogs in this trip.

Great location for everything the gentleman at front desk that helped me was great. And Matt one of the valets was very helpful

The Homeless population was out of control, I walked 1.5 blocks and was solicited for money 11 times, some were rather aggressive. I did not feel safe being out by myself to do any shopping or to dine, I felt safe in the hotel and everyone was friendly, but as soon as I exited the door the solicitations started. These were very young men in their 20's and I just did not feel safe.

During our stay we didn’t use a lot of amenities but I have to say that the location was incredible.

Friendly staff. Centrally located. Would stay here again.

I didn’t like the noise from other guests after 1am. They were very loud. Also, the check in desk on the 2nd floor was extremely loud with the restaurant and bar being there so it made check in challenging, but the service was still awesome.

I loved there outside patio, I would defiantly book again

The wait staff at the patio was terrible, and the cleanliness to our room was bad. We saw used condoms out the elevator on the 28th Floor, and booze bottles. Then the rooms accommodations were minimal. Our room window was directly into another room, like we had NO privacy and the lighting was terrible so we couldn’t have one or the other.

The view and the hotel lobby and bar ..dislike the parking

E 7th St Austin TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center
  • Laundry facilities

Located in Downtown Austin, Aloft Austin Downtown is next to Sixth Street and Paramount Theater. This 278-room, 3-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and a gym.


Dining

Enjoy dining at one of 2 onsite restaurants including Caroline, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 10:30 AM.


Rooms

Aloft Austin Downtown's 278 rooms are air-conditioned and provide iPod docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

Guests of Aloft Austin Downtown enjoy features like a gym, free WiFi in public areas, and express check-out. Valet parking is available for USD 49.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace and laundry facilities.

Room options

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking, Corner

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Aloft Austin Downtown

Everyone (31) Couples (8) Family (4)
5
Everyone

Clean, good value, convenient

By on Oct 7, 2021

Review comment responded on Oct 11, 2021

Hello Alixandria! Thank you so much for the amazing review! We at the Aloft Austin Downtown are ecstatic to hear that you enjoyed your stay with us! We hope to see you again soon.

3
Friends

Downtown location was good. Sliding door for toilet was difficult to open or close, No room service, 3PM check in was crowded, my reservation could not initially be found,I did it online. Good food.

By on Sep 18, 2021

Review comment responded on Sep 22, 2021

Hello Jesse, It looks like you didn't quite enjoy your stay. We pride ourselves on providing excellent customer service at every interaction and we apologize we were unable to provide that to you during your stay. We hope that this doesn't stop you from staying with us again in the future.

2
Family

This was a last minute booking for three nights as original itinerary changed. Driving from Memphis - tried to call the hotel to inform them that we maybe late checking in - called multiple times and no answer. Called Marriott’s reservation line for assistance and they could not be any less help. Reached there an hour before the check in time ends and I asked if their phones were broken. Said no, was probably busy or couldn’t hear due to the music from the bar next to it. Not a good excuse. Was charged for an extra person even tho the room was booked for 2 queen beds for 4 people. The door to the bathroom was broke - was fixed promptly. I’ve stayed at multiple alofts in different cities and I’ve had pleasant stays and pleasant customer service. This was the first time I’ve had subpar service and room. Will not be booking this hotel again when in Austin.

By on Sep 9, 2021

Review comment responded on Sep 15, 2021

Hello Yuen, I am incredibly sorry that my team and I failed to provide you the excellent experience you deserve and that we pride ourselves on providing. When traveling to a city like Austin, you have many choices and for us to stay relevant we must ensure we are exceeding expectations. We missed the mark during your stay in a few key areas and for that I do apologize. I assure you every bit of your feedback will be looked into and acted upon where can be to ensure we are always providing a high level experience to each and every guest. Thank you again for your feedback, it is very much appreciated.

5
Everyone

This hotel was great! Staff was super friendly & helpful.

By on Jul 26, 2021

Review comment responded on Aug 17, 2021

We at the Aloft Austin Downtown see that you enjoyed your stay! We hope to see you again in the future! See you soon!

4
Partner Couples

Location was perfect to 6 street and festivities and bar entertainment was 2nd to none!

By on Jul 23, 2021

Review comment responded on Aug 17, 2021

We at the Aloft Austin Downtown see that you enjoyed your stay! We hope to see you again in the future! See you soon!

4
Friends

This property has a great location!

By on Jul 15, 2021

Review comment responded on Aug 17, 2021

We at the Aloft Austin Downtown see that you enjoyed your stay! We hope to see you again in the future! See you soon!

5
Partner Couples

Hotel location was downtown next to the bars and a parking garage where we didn’t need to utilize the valet services that was only offered by the hotel. Our first room had wet carpet next to the beds and we called the front desk where they placed us in another room without problem. I also liked this hotel because they are super dog friendly and we brought our two smaller dogs in this trip.

By on Jul 7, 2021

Review comment responded on Aug 17, 2021

We at the Aloft Austin Downtown see that you enjoyed your stay! We hope to see you again in the future! See you soon!

5
Partner Couples

Great location for everything the gentleman at front desk that helped me was great. And Matt one of the valets was very helpful

By on Jun 8, 2021

4
Family

The Homeless population was out of control, I walked 1.5 blocks and was solicited for money 11 times, some were rather aggressive. I did not feel safe being out by myself to do any shopping or to dine, I felt safe in the hotel and everyone was friendly, but as soon as I exited the door the solicitations started. These were very young men in their 20's and I just did not feel safe.

By on Jun 1, 2021

4
Friends

During our stay we didn’t use a lot of amenities but I have to say that the location was incredible.

By on May 3, 2021

Aloft Austin Downtown

109 E 7th St, Austin, TX 78701
url importing http://sso-opn.orbitz.com/Austin-Hotels-Aloft-Austin-Downtown.h17246721-p2.Hotel-Reviews
There was an error importing /Austin-Hotels-Aloft-Austin-Downtown.h17246721-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Austin-Hotels-Aloft-Austin-Downtown.h17246721-p2.Hotel-Reviews

Frequently asked questions