Skip to main content
Beginning of main content

Recent guest reviews

6 police cars in the lot when I arrived at 2:30am, still there when I left at 7am.

I’ve been staying there pretty much every weekend for the past 2 months. The staff are always very friendly. First time I’ve stayed in the room and was disappointed in the cleanliness of it. The bathroom near the toilet area had a very strong urine smell as if the base of the toilet had not been cleaned or urine had saturated the tiles. Had to lay towels around the toilet so I wouldn’t smell it when using it.

It was pretty cool i have no complaints the front desk guy was nice

Ease of access, close to restaurants and shops. Tesla supercharger nearby.

Very comfortable room. Nice to have keurig in room for early coffee! Great breakfast, with friendly helpful staff. Wonderful accommodations at a good price.

Customer service at this hotel was the worst I have ever encountered. Will never stay with this chain again...

Good overall. I stay here each time I come to Augusta.

The location is perfect, right next to crackle barrel. The staff were friendly and rooms were clean

Quiet, friendly staff, fast room service, nice pool and hot tub, good exercise room, buffet breakfast, can't beat it for the price.

We were only in Augusta for one night. I have not stayed in a Holiday inn for quite a while and now I remember why. Staff were not friendly at all, especially the breakfast crew. The hotel bed and pillow must be 100 years old. Only one night was one night too many. You get what you pay for.

This hotel is in a great location and was easy to find. The beds are so comfortable and the staff was wonderful. The breakfast was exceptional and we enjoyed our stay. We plan to come back and use this hotel each time we come to see family.

I stayed at this hotel over a weekend so I could attend a wedding. Overall, this was a pleasant stay at an affordable price. I would stay again if I returned to the area.

met my expectations,near stores, close to destination,easy access,clean rooms

first thing noticed was the wonderful staff. comfortable bed. room very clean and larger than most.

Spent one night here but would definitely stay again. As a traveler who spends more than 100 nights a year in hotels I can say by comparison this one gets it right. It was clean , up to date had all the amenities of other far more costly full service hotels. The staff from the front desk to the bartender at Kems were helpful & courteous. If this is what's referred to as "southern hospitality" count me in for more?info

The hotel was clean, the staff was courteous, and the price was affordable. I would definitely stay there again if I'm in Augusta.

My family and I needed somewhere to stay for the cheer competition in Augusta. This was a really nice hotel and we enjoyed our stay. We ate at Kems restaurant for dinner inside the hotel and it was very yummy. The staff was very friendly. The only thing I did not like was the breakfast the next morning. Yeah, it was complementary, but the biscuits were very hard, there was no bowls for the cereal and the eggs were not good at all. I would definitely recommend this hotel, just not the free breakfast!

Park West Grovetown GA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Augusta West I-20, an IHG Hotel places you within a 10-minute drive of Augusta Mall and Fort Gordon. This 130-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.


Dining

Free buffet breakfast is offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

Holiday Inn Augusta West I-20, an IHG Hotel's 130 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Other amenities include free weekday newspapers, free local calls, and hair dryers.


Property features

At Holiday Inn Augusta West I-20, an IHG Hotel, guests enjoy an indoor pool, a gym, and a spa tub. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and free newspapers.

Room options

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room

1 Double Bed | 1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds, Accessible (Communication, Accessible Tub)

2 Double Beds | Sleeps 4

Guest reviews for Holiday Inn Augusta West I-20, an IHG Hotel

Everyone (6) Business (3) Couples (7) Family (9) Other (1) Friends (2)
3
Everyone

By on Mar 28, 2021

1
Business Business

6 police cars in the lot when I arrived at 2:30am, still there when I left at 7am.

By on Mar 26, 2021

3
Family

I’ve been staying there pretty much every weekend for the past 2 months. The staff are always very friendly. First time I’ve stayed in the room and was disappointed in the cleanliness of it. The bathroom near the toilet area had a very strong urine smell as if the base of the toilet had not been cleaned or urine had saturated the tiles. Had to lay towels around the toilet so I wouldn’t smell it when using it.

By on Mar 9, 2021

5
Everyone

By on Oct 19, 2020

5
Family

It was pretty cool i have no complaints the front desk guy was nice

By , from augusta ga on Jun 17, 2020

4
Family Family

Ease of access, close to restaurants and shops. Tesla supercharger nearby.

By on Dec 9, 2019

4
Everyone

By on Nov 24, 2018

5
Everyone

Very comfortable room. Nice to have keurig in room for early coffee! Great breakfast, with friendly helpful staff. Wonderful accommodations at a good price.

By , from WI on Aug 13, 2018

1

no tv

Everyone

Customer service at this hotel was the worst I have ever encountered. Will never stay with this chain again...

By , from Augusta on Nov 23, 2016

4
Everyone

Good overall. I stay here each time I come to Augusta.

By on Jul 21, 2016

Holiday Inn Augusta West I-20, an IHG Hotel

441 Park West, Grovetown, GA 30813
url importing http://sso-opn.orbitz.com/Grovetown-Hotels-Holiday-Inn-Augusta-West-I-20,-an-IHG-Hotel.h1370739-p2.Hotel-Reviews
There was an error importing /Grovetown-Hotels-Holiday-Inn-Augusta-West-I-20,-an-IHG-Hotel.h1370739-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Grovetown-Hotels-Holiday-Inn-Augusta-West-I-20,-an-IHG-Hotel.h1370739-p2.Hotel-Reviews

Frequently asked questions