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Recent guest reviews

The gym was excellent, rooms spacious and the outside space is very enjoyable.

This was a first class hotel! You can’t go wrong staying here at The Pullman.

Nice quiet hotel just a short walk from downtown, across from Albert Park and near the University of Auckland.

Noisy and old. Bed is super small and pricy. Staff is not very friendly but the gym is very nice.

Location was great and staff were great. We enjoyed the stay.

Everything was outstanding - we got our early check in; a few trivial matters were professionally handled by the very competent staff; breakfast was terrific. The hotel is beautifully located. We stayed twice during this trip, on the second occasion in a 1-bedroom duplex in the newer building - the latter was world class!

Looked promising, but several problems with this hotel. First, it's located up a steep hill from the harbor where all the action is. Second, when we were out we had trouble finding a particular restaurant and tried calling the hotel for assistance - nobody picked up the phone despite two attempts. Then our TV went out and although they said someone would come up to fix it, they didn't. The worst was seeing several black flies in the lobby, one of which landed in the food out by the buffet in the lobby restaurant. Overall, not a good experience.

The Pullman Auckland is a modern property located in central Auckland, close to Albert Park, and the University of Auckland. It is a very busy hotel (apparently one of the largest in New Zealand) that hosts a lot of conferences, events, etc. The rooms are comfortable and quite well appointed. Staff are friendly and efficient. The hotel bar is a popular spot during the evenings. From a location perspective, the hotel is great--close to the central business district (it's on a hill overlooking the CBD) and near a lot of good restaurants, but slightly away from it. This may be a downside for guests who don't care to walk up or down hills.

We booked the executive suite expecting a bit of extra luxury. The room is certainly big enough with a lounge, but everything is very dated. The wallpaper is peeling in places, the marks on the wallpaper were rubbed until the colour of the wallpaper came off, the bathroom is from the 90s, the extractor fan didn't work in the bathroom. The coffee facilities were hidden in the TV cabinet, we had to order up milk. The cabinet and side tables where from the 50s. The staff were very friendly and helpful. The buffet breakfast was top notch. Downstairs lobby and bar is very modern, and does not reflect the room.

6 Princes Street, Auckland City, Auckland

Hotel highlights

  • Walking distance to Spark Arena and Sky Tower
  • Free WiFi in rooms and public areas
  • Spa
  • Indoor pool

Pullman Auckland Apartments places you in Auckland Central Business District, within a leisurely stroll of popular sights such as Spark Arena and Sky Tower. This 5-star hotel welcomes guests with 328 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Rooms

Pullman Auckland Apartments's 328 rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and 49-inch LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Guests of Pullman Auckland Apartments enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for NZD 45.00 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Apartment, 1 Bedroom

1 King Bed | Sleeps 4

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Executive Suite, 1 King Bed

1 King Bed | Sleeps 3

Superior Room, 1 King Bed (Residence)

1 King Bed | Sleeps 2

Guest reviews for Pullman Auckland Apartments

Everyone (7) Couples (1)
5
Business Business

The gym was excellent, rooms spacious and the outside space is very enjoyable.

By on Mar 14, 2020

Review comment responded on Mar 15, 2020

Kia Ora, Thank you so much for your review! We love to see that you enjoyed every aspect of your stay We hope that we will have the pleasure to welcome you again soon

5
Friends

This was a first class hotel! You can’t go wrong staying here at The Pullman.

By on Feb 8, 2020

Review comment responded on Feb 10, 2020

Kia Ora, Thank you so much for your review! We loved it! We hope that we can welcome you again soon

5
Everyone

By on Apr 21, 2019

5
Everyone

Nice quiet hotel just a short walk from downtown, across from Albert Park and near the University of Auckland.

By , from Reno NV on Dec 4, 2018

3
Everyone

Noisy and old. Bed is super small and pricy. Staff is not very friendly but the gym is very nice.

By , from Atlanta on Nov 9, 2018

Review comment responded on Nov 20, 2018

Kia Ora LP Thank you for taking the time to review Pullman Auckland. I was quite surprised to learn that you mentioned our staff were not friendly, as we usually receive such high praise for our service. I am glad that you enjoyed our gym. I hope you do give us a second chance and experience the service we are known for. Warm Regards Lisa Hylton-Smith Director of Rooms

5
Everyone

Location was great and staff were great. We enjoyed the stay.

By on Jul 26, 2018

Review comment responded on Jul 31, 2018

Kia Ora Anonymous Thank you for the great review, especially about our great staff and location. I hope to see you again Warm Regards Lisa Hylton-Smith

5

great location, superb hotel

Everyone

Everything was outstanding - we got our early check in; a few trivial matters were professionally handled by the very competent staff; breakfast was terrific. The hotel is beautifully located. We stayed twice during this trip, on the second occasion in a 1-bedroom duplex in the newer building - the latter was world class!

By , from Miami on Jan 30, 2018

3

disappointing

Everyone

Looked promising, but several problems with this hotel. First, it's located up a steep hill from the harbor where all the action is. Second, when we were out we had trouble finding a particular restaurant and tried calling the hotel for assistance - nobody picked up the phone despite two attempts. Then our TV went out and although they said someone would come up to fix it, they didn't. The worst was seeing several black flies in the lobby, one of which landed in the food out by the buffet in the lobby restaurant. Overall, not a good experience.

By , from New York on Mar 28, 2017

Review comment responded on Apr 28, 2017

Dear A Traveler on Orbitz, Thank you for letting us know about your stay. We apologise that you tried to contact us and that the phone was not answered promptly as it should be and that your TV was not attended to. We appreciate this feedback and will follow this up and hope to serve you better in the future. Sincerely, Liz

4

nice hotel in central auckland

Everyone

The Pullman Auckland is a modern property located in central Auckland, close to Albert Park, and the University of Auckland. It is a very busy hotel (apparently one of the largest in New Zealand) that hosts a lot of conferences, events, etc. The rooms are comfortable and quite well appointed. Staff are friendly and efficient. The hotel bar is a popular spot during the evenings. From a location perspective, the hotel is great--close to the central business district (it's on a hill overlooking the CBD) and near a lot of good restaurants, but slightly away from it. This may be a downside for guests who don't care to walk up or down hills.

By , from Burlington, VT on Mar 15, 2017

Review comment responded on Apr 30, 2017

Dear Marc on Orbitz, We are so pleased that you enjoyed the modern and well appointed room, friendly staff service and central location. Our friendly Concierge team have some great tips for making the hill walk back up even easier. Kind regards, Liz

3

trendy tired pullman

Couples

We booked the executive suite expecting a bit of extra luxury. The room is certainly big enough with a lounge, but everything is very dated. The wallpaper is peeling in places, the marks on the wallpaper were rubbed until the colour of the wallpaper came off, the bathroom is from the 90s, the extractor fan didn't work in the bathroom. The coffee facilities were hidden in the TV cabinet, we had to order up milk. The cabinet and side tables where from the 50s. The staff were very friendly and helpful. The buffet breakfast was top notch. Downstairs lobby and bar is very modern, and does not reflect the room.

By , from auckland on Dec 17, 2016

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