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Recent guest reviews

Hotel was all updated and very clean. Shuttle service from airport worked perfectly. We had to wait a bit for our flight - did not realize till we were ready to leave that there was a bar with couches overlooking the beautiful pool and gardens where we could have sat.

This property is great for a quick stopover if you are flying in or out of Auckland airport. The room was small but impeccably clean. Everything worked well. There was a little fridge and a kettle for hot water, with instant coffee and tea supplied. They even had a little bottle of milk in the fridge - so thoughtful! Staff were friendly and helpful. The cafe/restaurant was pretty good - we were tired and just needed to eat, so didn't want to go anywhere outside the hotel. The soup of the day was especially delicious. It was a little confusing as to what was the cafe and what was the restaurant, as they had the restaurant specials listed on a board in the cafe, but when we tried ordering them they said we had to sit in the restaurant. That is a pretty small point, though. They have a free shuttle to and from the airport as well. I highly recommend this property for a travel stopover.

We arrived too early for check in and left our stuff on a trolley after being told it would be put in our room when it was ready. We arrived about 10 hours later to find all of our belongings still sitting in the lobby. The new shift didn’t have any idea why it was there or who it belonged to. We were NOT happy. Staff was not apologetic or anything.

Proximity to airport and value were excellent. The staff has always been helpful and friendly.

The room was mostly clean, nothing too bad, but not great. The service at the hotel restaurant was poor at best. The people were nice enough, but very slow, got the orders wrong, and the food was not as good as it was billed to be. I'd stay there again in a pinch, but it would not be my first choice.

63 Westney Road Auckland

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Free airport shuttle

Located in Mangere, Jet Park Hotel Auckland Airport is 2.1 mi (3.3 km) from Butterfly Creek and within a 10-minute drive of Ambury Regional Park. This 222-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free valet parking.


Dining

This hotel serves as home to a restaurant, which has pool views and specializes in fusion cuisine, along with a cocktail bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 5:00 AM to 10:30 AM.


Rooms

Jet Park Hotel Auckland Airport's 222 air-conditioned rooms provide refrigerators, minibars, and coffee makers. LCD TVs come with satellite channels, and guests can stay connected with wired Internet and free WiFi. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, safes, and ironing boards.


Property features

Renovated in 2016, Jet Park Hotel Auckland Airport offers a gym, free WiFi in public areas, and a conference center. You can take advantage of free valet parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Executive Suite, 1 King Bed

1 King Bed | Sleeps 2

Superior Twin Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Deluxe Room

1 King Bed | Sleeps 2

Guest reviews for Jet Park Hotel Auckland Airport

Everyone (4) Couples (1) Family (3)
5
Family

Hotel was all updated and very clean. Shuttle service from airport worked perfectly. We had to wait a bit for our flight - did not realize till we were ready to leave that there was a bar with couches overlooking the beautiful pool and gardens where we could have sat.

By on Feb 22, 2020

Review comment responded on Feb 23, 2020

Kia Ora Jan, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5
Partner Couples

This property is great for a quick stopover if you are flying in or out of Auckland airport. The room was small but impeccably clean. Everything worked well. There was a little fridge and a kettle for hot water, with instant coffee and tea supplied. They even had a little bottle of milk in the fridge - so thoughtful! Staff were friendly and helpful. The cafe/restaurant was pretty good - we were tired and just needed to eat, so didn't want to go anywhere outside the hotel. The soup of the day was especially delicious. It was a little confusing as to what was the cafe and what was the restaurant, as they had the restaurant specials listed on a board in the cafe, but when we tried ordering them they said we had to sit in the restaurant. That is a pretty small point, though. They have a free shuttle to and from the airport as well. I highly recommend this property for a travel stopover.

By on Jan 9, 2020

Review comment responded on Jan 10, 2020

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear we exceeded expectations for your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

4
Friends

We arrived too early for check in and left our stuff on a trolley after being told it would be put in our room when it was ready. We arrived about 10 hours later to find all of our belongings still sitting in the lobby. The new shift didn’t have any idea why it was there or who it belonged to. We were NOT happy. Staff was not apologetic or anything.

By on Nov 29, 2019

Review comment responded on Dec 1, 2019

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel. I would like to apologise for the service you have received and the issues you acknowledge and will ensure these are addressed with the corresponding departments to ensure they are rectified going forward. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

4
Family Family

Proximity to airport and value were excellent. The staff has always been helpful and friendly.

By , from Honolulu on Oct 15, 2019

Review comment responded on Oct 15, 2019

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

4
Everyone

The room was mostly clean, nothing too bad, but not great. The service at the hotel restaurant was poor at best. The people were nice enough, but very slow, got the orders wrong, and the food was not as good as it was billed to be. I'd stay there again in a pinch, but it would not be my first choice.

By on Mar 23, 2019

Review comment responded on Apr 1, 2019

Kia Ora Thank you for placing a review on your recent stay. I would like to apologise for the service and meals received on this occasion and we are looking into what has occured and taking steps to rectify the matters at hand. I hope you give us the opportunity to welcome you back in the near future when next in Auckland. Kind regards Murray Mackey Front Office Manager

4
Everyone

By on Mar 23, 2019

Review comment responded on Apr 1, 2019

Kia Ora Thank you for placing a review on your recent stay. We look forward to welcoming you back again when next in Auckland. Kind regards Murray Mackey Front Office Manager

5
Everyone

By on Mar 4, 2019

Review comment responded on Apr 1, 2019

Kia Ora Thank you for placing a review on your recent stay. We look forward to welcoming you back again when next in Auckland. Kind regards Murray Mackey Front Office Manager

5
Everyone

By on Dec 20, 2018

Review comment responded on Jan 9, 2019

Kia Ora Thank you for taking time to review your stay. We look forward to seeing you again in the near future when travelling through Auckland. Kind regards Murray Mackey Front Office Manager

Jet Park Hotel Auckland Airport

63 Westney Road, Auckland, 2022
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