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Recent guest reviews

The hotel is big with many dining options. Council Oak Steak and Seafood was wonderful. Tons of security so you feel safe. The hotel is ready for some renovations. The carpet in our room was very dirty and there was stains and dirty stuff on the bathroom walls, They were doing construction on our floor starting at 7:00 am. Very disappointing that they started so early. The walls are paper thin. We smelled smoke and marijuana all the time and our room was a non smoking one. The casino is sub par and it’s very hard to get drinks on the casino floor.

Great stay!

The Hard Rock was nice, but I will be honest. It wasn’t anything more than just a regular room. I think you pay more for the name of the hotel. We got the Ocean King Deluxe and the room was very simple not really fancy like what I was expecting. We stayed in the South tower, so I am not sure about the North. I was a little upset that the windowsill, tv stand, tables and little ottoman were dusty. Our room was sealed with a sticker as if it were clean, so not sure how long it had been since someone actually cleaned it. We had a couples massage at the Spa and that was very nice and I would do it again. Over all the hotel is nice and employees are very nice, but to me overpriced for what you really get when you think Hard Rock. All you can eat buffet is good and price is good.

Old

I couldn't book another night

Buffet restaurant was opened. Hotel staff were very friendly

My stay was excellent beautiful hotel and a great restaurant the council oak.

The pool area and deck needs some improvements. Outside bar or waiter service would be nice as well

My pillow in my room has stains on it!

just a couple of bottled would be nice! hope next time they just leave some in the room.

In these days of Covid, it’s nice to feel comfortable in a hotel!!

We checked in 2 hrs prior to check in time and they wouldnt allow us to go to the room. we were told to hang out for 3 hours and they would call us when the room was ready. we went with 2 other couples who booked through The Hard rocks site and not through orbitz. They were allowed to check in early and went straight to their rooms. Because we used a third party site we had to walk around the casino with all of our bags in tow for 3 hours while the other couples got into their rooms first. Other people in line checking in at the same time were allowed to go to their rooms. Once they called us to our room, we walked all the way to the room (far distance) to find out they gave us a room without the ocean view (more money) we had booked. We were overlooking a parking garage . Our luggage was delivered to this room shortly after we got it in. I tried to call the front desk to ask them to switch us the room we paid for. There is no way to call the front desk directly. You get put through the 1-800 main line for Hard Rock. I was told we have to walk to the front desk and wait in the line of 50 people again to talk to someone. The rooms were sold out and they gave us a hard time to switch to the room we ordered and paid for. Im handicapped and making us wait and walk for 3 hrs then to have us have to walk back to the lobby was ridiculous. once they switched the room we had to move our own luggage (3 trips) because they wouldnt let us use a luggage cart.

I didn't like that the fact when we inquired about the rental of scooter or wheelchair you where given a website to order with no assistance. It took almost an hour and a half before we were able to rent scooters that were on the site. Secondly on the morning of 11:00 a.m. check out, we went for coffee at 9:00am and returned to find we had been locked out of our room with all of our personal belongings still in the room. We waiting in the hall for over 0ne hour before anyone would unlock the room for us to get our things. Once we went out the room at 9:00am our keys no longer worked but Check-Out is at 11:00am.

Boardwalk Atlantic City NJ

Hotel highlights

  • Steps from Atlantic City Boardwalk and Atlantic City Beach
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Hard Rock Hotel & Casino Atlantic City is adjacent to popular attractions such as Atlantic City Boardwalk and Steel Pier. This 1971-room, 4-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 10 restaurants.


Dining

There are multiple options for onsite dining with 10 restaurants, including Hard Rock Cafe, which specializes in American cuisine and serves breakfast, lunch, and dinner, and Council Oak Fish with its ocean views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 4:00 AM to noon.


Rooms

The 1971 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and safes. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are also available.


Property features

Guests of Hard Rock Hotel & Casino Atlantic City have access to a full-service spa, a casino, and a nightclub. Valet parking is available for USD 20 per stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach hotel include karaoke, an indoor pool, and a fitness center.

Room options

North Tower Bay Accessible Roll In Shower King SMK

1 King Bed | Sleeps 3

South Tower Ocean Deluxe Accessible Tub King SMK

1 King Bed | Sleeps 3

South Tower Ocean Deluxe Accessible Tub QQ

2 Queen Beds | Sleeps 4

North Tower Bay Hearing Impaired QQ

2 Queen Beds | Sleeps 4

Guest reviews for Hard Rock Hotel & Casino Atlantic City

Everyone (477) Couples (147) Family (139)
3
Family

The hotel is big with many dining options. Council Oak Steak and Seafood was wonderful. Tons of security so you feel safe. The hotel is ready for some renovations. The carpet in our room was very dirty and there was stains and dirty stuff on the bathroom walls, They were doing construction on our floor starting at 7:00 am. Very disappointing that they started so early. The walls are paper thin. We smelled smoke and marijuana all the time and our room was a non smoking one. The casino is sub par and it’s very hard to get drinks on the casino floor.

By on Jun 11, 2021

Review comment responded on Jun 14, 2021

Dear Guest: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We value your feedback and appreciate your comments. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back Atlantic City’s ultimate entertainment destination.

5
Family with small children

Great stay!

By on Jun 11, 2021

Review comment responded on Jun 11, 2021

Dear Guest: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel & Casino, Atlantic City. We’re delighted to see that you enjoyed your time with us. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

4
Partner Couples

The Hard Rock was nice, but I will be honest. It wasn’t anything more than just a regular room. I think you pay more for the name of the hotel. We got the Ocean King Deluxe and the room was very simple not really fancy like what I was expecting. We stayed in the South tower, so I am not sure about the North. I was a little upset that the windowsill, tv stand, tables and little ottoman were dusty. Our room was sealed with a sticker as if it were clean, so not sure how long it had been since someone actually cleaned it. We had a couples massage at the Spa and that was very nice and I would do it again. Over all the hotel is nice and employees are very nice, but to me overpriced for what you really get when you think Hard Rock. All you can eat buffet is good and price is good.

By on Jun 9, 2021

Review comment responded on Jun 9, 2021

Dear Guest: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We value your feedback and appreciate your comments. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back Atlantic City’s ultimate entertainment destination.

4
Everyone

By on Jun 4, 2021

Review comment responded on Jun 14, 2021

Dear Guest: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel & Casino, Atlantic City. We’re delighted to see that you enjoyed your time with us. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

3
Partner Couples

Old

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

Dear Guest: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your thoughts and experiences. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.

5
Everyone

By on May 29, 2021

Review comment responded on Jun 8, 2021

Dear Guest: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel & Casino, Atlantic City. We’re delighted to see that you enjoyed your time with us. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

5
Family with small children

I couldn't book another night

By on May 29, 2021

Review comment responded on May 31, 2021

Dear Guest: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We value your feedback and appreciate your comments. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back Atlantic City’s ultimate entertainment destination.

2
Everyone

By on May 28, 2021

Review comment responded on Jun 7, 2021

Dear Guest: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We welcome the opportunity to speak with you directly in more detail regarding your experience. Should you wish to speak with us, please reach out with your contact information and we’ll happily be in touch!

5
Everyone

By on May 28, 2021

Review comment responded on Jun 7, 2021

Dear Guest: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel & Casino, Atlantic City. We’re delighted to see that you enjoyed your time with us. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

5
Family

Buffet restaurant was opened. Hotel staff were very friendly

By on May 28, 2021

Review comment responded on May 28, 2021

Dear Guest: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel & Casino, Atlantic City. We’re delighted to see that you enjoyed your time with us. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

Hard Rock Hotel & Casino Atlantic City

1000 Boardwalk, Atlantic City, NJ 08401
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