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Recent guest reviews

Close to the ball park

Great location for the ball park

Very close to ballpark. Very clean and updated appliances. Will be staying here again

It was walkable from the Battery and definitely nicer than expected

Upon entering the hotel for the first time, the young lady at the front desk (though polite) was having a conversation about a situation that occurred before I entered the facility. The staff should be more mindful of listening ears. The woman that booked my room seemed as if she was being interrupted to do so. The towels were HARD. A little bit of fabric softener goes a long way. Cleaning lady entered my room without even knocking for a response. The thermostat works but was delayed. Lastly, I left the hotel to go to Waffle House across the street approximately 1am. When trying to enter the facility the automatic doors were locked and there was no staff at the door. I had to call the number listed on Google; only to be transferred to someone not located at the facility. I was left standing at the door for 7mins before a staff member came out to answer the phone call of the woman I was on the line with. This was a very disappointing stay. Consider this hotel as a back up to your back up.

We were greeted by police which seemed to be a common occurrence. Had running children and young adults with loud ghetto music playing in parking lot till 4 am. Property looked clean because it was new. Inside our room was leftover wrappers and hair from previous guests. Room was not cleaned at all it appeared or very minimally. If I could’ve gotten a refund I would’ve left immediately.

Orbitz never disclosed that this property is under heavy renovations. The elevator was out when we got there. The lobby was closed and they were working off of a card table in the back of the building. There was dust coating the couch in the lobby. All of the lobby ceiling tiles were out. The room itself was fine but people were clearing smoking weed in many of the rooms so the hallway reeked. The hotel is fine the area around it is very sketchy as the property next door is vacant and boarded up. I wouldn’t stay again until the next door place is torn down and they finish the renovations.

ATM has no cash. Have to return to desk for wash clo

I had a hair in both towels and check in was terrible! The girl had a major problem.

Kind of hard to get to from one side of road to other, but convenient to 285. Pleasant staff. Decent free breakfast. Affordable.

I liked the location. The bathroom shower wasn’t pleasant with the small shower head and the handle for the shower was broke.

Staff is amazing and extremely helpful and kind. They truly care.

The staff is amazing and I truly appreciate everything they have done to .make our stay as comfortable as possible.

The staff seemed very nice and professional. Check in and check check out was easy.

The check in was disappointing. We paid for the room through Orbitz however when we arrived the hotel staff charged our credit card for the room again. This was after the staff acknowledged that the room was paid for by Orbitz and assured us that our credit card would not be charged again. We questioned the charge and were told that it was a computer glitch. She refused to remove the charge. In addition, we had requested a roll away bed prior to our arrival and were told that the staff would have it ready and set it up upon our arrival at 3:00 check in. The roll away bed was not delivered to our room until midnight. This is after 5 different requests. Finally, my husband had to go back to the front desk and make another request.... and at midnight we were given the bed!! Horrible service

Cobb Parkway SE Atlanta GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Located in Cumberland, Wingate by Wyndham Atlanta Galleria/Ballpark is within a 5-minute walk of sights such as The Battery Atlanta and Coca-Cola Roxy Theater. This 103-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

The 103 rooms are recently renovated and have an array of amenities, including sofa beds, microwaves, and refrigerators. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.


Property features

Guests of Wingate by Wyndham Atlanta Galleria/Ballpark have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking and an area shuttle. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.

Room options

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Premium Suite, 2 Bedrooms, Non Smoking

1 King Bed and 1 Queen Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Wingate by Wyndham Atlanta Galleria/Ballpark

Everyone (23) Couples (6) Family (9)
5
Family

Close to the ball park

By on Oct 13, 2021

Review comment responded on Oct 14, 2021

Hi Terry, Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.

5
Family

Great location for the ball park

By on Oct 11, 2021

Review comment responded on Oct 13, 2021

Hi Terry, Thank you for taking the time to complete our guest survey regarding your stay. We are so glad we were able to provide you with such a wonderful experience. We assure you the best of our services at all times.

5
Partner Couples

Very close to ballpark. Very clean and updated appliances. Will be staying here again

By on Jul 18, 2021

Review comment responded on Jul 24, 2021

Thank you for your feed back. We hope to see you on your next travel to Atlanta

4
Everyone

By on Jul 18, 2021

5
Partner Couples

It was walkable from the Battery and definitely nicer than expected

By on May 24, 2021

Review comment responded on May 27, 2021

Thank you so much for your feedback. We hope you come back to see us on your next trip to Atlanta.

2
Everyone

Upon entering the hotel for the first time, the young lady at the front desk (though polite) was having a conversation about a situation that occurred before I entered the facility. The staff should be more mindful of listening ears. The woman that booked my room seemed as if she was being interrupted to do so. The towels were HARD. A little bit of fabric softener goes a long way. Cleaning lady entered my room without even knocking for a response. The thermostat works but was delayed. Lastly, I left the hotel to go to Waffle House across the street approximately 1am. When trying to enter the facility the automatic doors were locked and there was no staff at the door. I had to call the number listed on Google; only to be transferred to someone not located at the facility. I was left standing at the door for 7mins before a staff member came out to answer the phone call of the woman I was on the line with. This was a very disappointing stay. Consider this hotel as a back up to your back up.

By on May 9, 2021

Review comment responded on May 9, 2021

Thank you for your feedback. We would like to apologize for the issues that may have occurred during your stay. We are addressing your issues head on. If you have any questions or concerns please feel free to contact us directly.

1
Family

We were greeted by police which seemed to be a common occurrence. Had running children and young adults with loud ghetto music playing in parking lot till 4 am. Property looked clean because it was new. Inside our room was leftover wrappers and hair from previous guests. Room was not cleaned at all it appeared or very minimally. If I could’ve gotten a refund I would’ve left immediately.

By , from Seymour on Jan 4, 2021

Review comment responded on Jan 7, 2021

Hello Sarah, we apologize for any negative impression you had of us upon arrival. We take your feedback seriously and will take it into consideration, ensuring a better experience for all guests in the future. Thank you!

2
Partner Couples

Orbitz never disclosed that this property is under heavy renovations. The elevator was out when we got there. The lobby was closed and they were working off of a card table in the back of the building. There was dust coating the couch in the lobby. All of the lobby ceiling tiles were out. The room itself was fine but people were clearing smoking weed in many of the rooms so the hallway reeked. The hotel is fine the area around it is very sketchy as the property next door is vacant and boarded up. I wouldn’t stay again until the next door place is torn down and they finish the renovations.

By on Sep 20, 2020

Review comment responded on Sep 23, 2020

Thank you for your feedback and do apologize for the inconvenience you may have experienced during your stay. We are at our final stage of renovations and we are trying to make our hotel better and can not help about the condition of the building next to us.

1
Everyone

ATM has no cash. Have to return to desk for wash clo

By on Aug 8, 2020

Review comment responded on Aug 10, 2020

Thank you for your feedback. We apologize for the inconveniences during your stay and will be taking measures to improve in the future.

1
Family

I had a hair in both towels and check in was terrible! The girl had a major problem.

By on Mar 21, 2020

Review comment responded on Mar 31, 2020

Dear Guest, Thank you for your feed back. Management team will be contacted so we can correct the issues. We do apologize for the inconvenience.

Wingate by Wyndham Atlanta Galleria/Ballpark

2762 Cobb Parkway SE, Atlanta, GA 30339
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