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Recent guest reviews

Staff was friendly. Rooms are super clean. Check-in was fast.

This is a great hotel - however they are suffering from severe staff shortages. We arrived at 7pm to check in but were not able to get our rooms until 11:30pm. Not enough housekeeping help to clean the rooms. This is not just a Westin problem.. it's everywhere around Atlanta.

The line was long at check in. There were no clean rooms available and myself and Twenty other guest waited in line for 45 minutes at 11pm to be told they currently had no clean rooms available.

Bad service and management, lot of issues. Double charged on authorization amount when I check in, twice, still didn’t fix the mistake after I checked out one day later. Has problem to get on free Internet, the web page didn’t popped out. It took long time to connect to front desk and received towers in the room, very slow. Maybe not enough staffs.

Overall the stay was good. We had some issues with water pressure on the first night but I would stay here again. The staff were friendly and extremely helpful. Worth the patronage.

Conveniently located in downtown Atlanta the staff works hard to keep you safe. Great experience with work equipment, food and more. You will love the view of the city and enjoy your stay as this location grants access to the Atlanta in all directions. We enjoyed walking but there are many options to get around the town

Our remote did not work in our room, brought another and they one stopped working also. Internet access was an extra $15. Valet parking was unorganized, they misplaced our keys and we had to come back down from our room to search for the employee we handed them to, but through out the check in process the staff and a woman in valet was extremely helpful. The room was clean and very basic, bathroom super small, view was nice. We decided to only stay one night and found a room at the Aloft on the Battery and had the BEST time.

I loved my view

The view was AH-mazing!!!! Rooms were clean and the staff was very friendly. The Starbucks in the hotel was a little slow but other than that, great location and hotel!

The convenience to different venues in downtown Atlanta was awesome.

Terrible service!!! My family was treated horribly!!!

Overall great value. Parking next door to the hotel charges $20 per entry. Weigh all options.

The hotel was in a nice area easy to get to tye freeway ..

I like the flower wall I don’t like the crumbs that were in the bed or the dirt that’s around the bathroom wall not to I also didn’t receive much help i paid $49 for valet or could’ve paid $40 to park a block away from the hotel a order of fries is $16 refrigerator didn’t work and only one microwave in main lobby

Front desk staff is great. Very professional and explained all the amenties to me along with the covid guidelines

I love this place nice and clean wonderful service!!! I will stay here every time I visit ATL

Peachtree St. NW Atlanta GA

Hotel highlights

  • Walking distance to AmericasMart and Georgia State University
  • Onsite dining
  • 24-hour fitness center
  • WiFi in rooms (fees apply)

Located in Downtown Atlanta, The Westin Peachtree Plaza, Atlanta is adjacent to AmericasMart and within a 5-minute walk of other popular sights like Georgia State University. This 1073-room, 4-star hotel welcomes guests with conveniences like 2 restaurants, 2 bars/lounges, and a 24-hour gym.


Dining

Enjoy dining at one of 2 onsite restaurants including The Sun Dial, which specializes in American cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

The 1073 rooms are individually furnished and have an array of amenities, including coffee makers, free bottled water, and safes. Guests can expect WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Phones, ironing boards, and desks are also available.


Property features

The Westin Peachtree Plaza, Atlanta offers a 24-hour gym, conference space, and a business center. Valet parking is available for USD 49.00 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Traditional Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking, View

2 Queen Beds | Sleeps 4

Premium Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 4

Guest reviews for The Westin Peachtree Plaza, Atlanta

Everyone (29) Couples (14) Family (22)
5
Family

Staff was friendly. Rooms are super clean. Check-in was fast.

By on Nov 13, 2021

2
Business Business

This is a great hotel - however they are suffering from severe staff shortages. We arrived at 7pm to check in but were not able to get our rooms until 11:30pm. Not enough housekeeping help to clean the rooms. This is not just a Westin problem.. it's everywhere around Atlanta.

By on Oct 22, 2021

1
Family

The line was long at check in. There were no clean rooms available and myself and Twenty other guest waited in line for 45 minutes at 11pm to be told they currently had no clean rooms available.

By on Oct 17, 2021

2
Friends

Bad service and management, lot of issues. Double charged on authorization amount when I check in, twice, still didn’t fix the mistake after I checked out one day later. Has problem to get on free Internet, the web page didn’t popped out. It took long time to connect to front desk and received towers in the room, very slow. Maybe not enough staffs.

By on Sep 10, 2021

Review comment responded on Sep 12, 2021

Dear Lin, we always want our guests to have an enriching experience with us; therefore, we apologize this was not your case. We are sorry for the service concerns you encountered and for the billing-related issues you are having. We will be reviewing the charge from our end, and we thank you for your patience during this time. Be Well, Ron Tarson, General Manager

5
Everyone

By on Aug 10, 2021

4
Family

Overall the stay was good. We had some issues with water pressure on the first night but I would stay here again. The staff were friendly and extremely helpful. Worth the patronage.

By on Jul 25, 2021

Review comment responded on Jul 27, 2021

Dear Guest, thank you for sharing about your stay at The Westin Peachtree Plaza, Atlanta, one of downtown's most iconic landmarks. We appreciate the generous remarks and are glad you enjoyed our hotel as well as our attentive service. We look forward to hosting you again soon. Be Well, Ron Tarson General Manager

5
Partner Couples

Conveniently located in downtown Atlanta the staff works hard to keep you safe. Great experience with work equipment, food and more. You will love the view of the city and enjoy your stay as this location grants access to the Atlanta in all directions. We enjoyed walking but there are many options to get around the town

By on Jul 21, 2021

Review comment responded on Jul 22, 2021

Dear Guest, thank you for choosing The Westin Peachtree Plaza, Atlanta. It is lovely to read that we exceeded your expectations and that you liked our convenient location and the energizing views of downtown Atlanta. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Be Well, Ron Tarson, General Manager

5
Everyone

By on Jul 9, 2021

Review comment responded on Jul 19, 2021

Dear Guest, thank you for choosing The Westin Peachtree Plaza, Atlanta, and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Be Well, Ron Tarson, General Manager

1
Partner Couples

Our remote did not work in our room, brought another and they one stopped working also. Internet access was an extra $15. Valet parking was unorganized, they misplaced our keys and we had to come back down from our room to search for the employee we handed them to, but through out the check in process the staff and a woman in valet was extremely helpful. The room was clean and very basic, bathroom super small, view was nice. We decided to only stay one night and found a room at the Aloft on the Battery and had the BEST time.

By on May 17, 2021

Review comment responded on May 18, 2021

Dear Guest, thank you for your valuable comments. We regret not meeting all of your expectations with your room and for the issues you had. We also apologize for the concern you outlined about our valet service. Your feedback is valuable to us as we are continually striving to improve. We appreciate your patience and hope you will give us another chance to regain your trust. Be Well, Ron Tarson, General Manager

3
Partner Couples

I loved my view

By on May 10, 2021

Review comment responded on May 11, 2021

Dear Guest, thank you for choosing The Westin Peachtree Plaza, Atlanta. It is lovely to read that we exceeded your expectations and that you particularly liked our energizing views. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Be Well, Ron Tarson, General Manager

The Westin Peachtree Plaza, Atlanta

210 Peachtree St. NW, Atlanta, GA 30303
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