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Recent guest reviews

The prperty was beautiful outside and the staff member was very courteous. However, our penthouse was so dated. The carpet was so old and falling apart. The main bedroom airflow was so low that it was freezing in the rest of the pethouse and hot in the main bedroom. The main bathroom wall pain was chipping and coming off the wall. The shower head and faucet in the main bathroom was not mounted appropriately that its shaking off the wall. The power outlet of the main bathtoom was blocked by the vanity mirror, so you cant plug in a hair dryer or flat iron in it. The main bedroom flooring by the window slopped down that it felt like it will collapse. There were no extra bed sheets or blanket for the pull out bed for my son to use. The condition of the property does not justify the cost of the stay.

The property was nice but during my stay I found a dog toy behind the curtains. Looks like it was left from a previous stay. In the kitchen area I noticed two roaches in the counter I was disappointed at this point. I need to be compensated for this thanks!!!

This was the most disgusting hotel I’ve stayed at. Dirty and run down. We had to pack up and leave in the middle of the night due to parties and noise levels. The unit was dirty.

Nice hotel close to sun trust park, shuttle not convenient for day game times. Very nice breakfast & Monday, Tuesday & Wednesday nights light meal is provided

There was nothing wrong with hotel but, nothing great either. The staff was pleasant. The sofa bed was made from old railroad ties. Sufficient pillows. No smell. Parking was fine.

I checked in at 4pm. The AC was not working, they quickly sent maintenance who supposedly fixed it. After he left, 20 minutes later the AC still was not working. Since it was after 5pm they could not get him in to fix the AC. They told us we needed to switch rooms which was a pain since we had already started cooking. The front desk agent brought up only one key to the new room, knowing it was two of us moving to the new room. We didn't move right away, since we had tons of stuff to move. We called to get him to bring us another key and he FINALLY decided to help us move. The second room was much better. He also gave us a $50 voucher for a two night stay, saying he could not refund my money since we booked through Orbitz, even though he wanted to. I checked my voicemail on the hotel phone shocked to hear the front desk clerk telling someone that he didn't want us to get a free room. He didn't realize that he had not hung up. He assumed since it took us several hours to move that we were trying to use two rooms. I wont use that voucher and will never stay here again.

Cumberland Blvd SE Smyrna GA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Fitness center

Located in Cumberland within a short stroll of Truist Park, Residence Inn by Marriott Atlanta Cumberland/Galleria is within a 15-minute drive of Fox Theatre. This 3-star hotel has 130 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 130 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 40-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

At Residence Inn by Marriott Atlanta Cumberland/Galleria, guests enjoy an outdoor pool, a gym, and a spa tub. Self parking is available for USD 20.00 per stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Residence Inn by Marriott Atlanta Cumberland/Galleria

Everyone (4) Family (2) Friends (1)
2
Family with small children

The prperty was beautiful outside and the staff member was very courteous. However, our penthouse was so dated. The carpet was so old and falling apart. The main bedroom airflow was so low that it was freezing in the rest of the pethouse and hot in the main bedroom. The main bathroom wall pain was chipping and coming off the wall. The shower head and faucet in the main bathroom was not mounted appropriately that its shaking off the wall. The power outlet of the main bathtoom was blocked by the vanity mirror, so you cant plug in a hair dryer or flat iron in it. The main bedroom flooring by the window slopped down that it felt like it will collapse. There were no extra bed sheets or blanket for the pull out bed for my son to use. The condition of the property does not justify the cost of the stay.

By on Jun 17, 2021

Review comment responded on Aug 11, 2021

Thank for sending me these details. We will attend to this immediately.

2
Everyone

The property was nice but during my stay I found a dog toy behind the curtains. Looks like it was left from a previous stay. In the kitchen area I noticed two roaches in the counter I was disappointed at this point. I need to be compensated for this thanks!!!

By on Feb 22, 2021

Review comment responded on Mar 16, 2021

Please accept our sincere apology.

1
Family

This was the most disgusting hotel I’ve stayed at. Dirty and run down. We had to pack up and leave in the middle of the night due to parties and noise levels. The unit was dirty.

By on Nov 25, 2020

5
Everyone

By on Aug 15, 2020

5
Everyone

By on Dec 28, 2019

Review comment responded on Feb 24, 2020

Thank you

5
Everyone

Nice hotel close to sun trust park, shuttle not convenient for day game times. Very nice breakfast & Monday, Tuesday & Wednesday nights light meal is provided

By on Sep 8, 2018

3

ehh average

Family

There was nothing wrong with hotel but, nothing great either. The staff was pleasant. The sofa bed was made from old railroad ties. Sufficient pillows. No smell. Parking was fine.

By on Jul 10, 2014

1

not good

Friends

I checked in at 4pm. The AC was not working, they quickly sent maintenance who supposedly fixed it. After he left, 20 minutes later the AC still was not working. Since it was after 5pm they could not get him in to fix the AC. They told us we needed to switch rooms which was a pain since we had already started cooking. The front desk agent brought up only one key to the new room, knowing it was two of us moving to the new room. We didn't move right away, since we had tons of stuff to move. We called to get him to bring us another key and he FINALLY decided to help us move. The second room was much better. He also gave us a $50 voucher for a two night stay, saying he could not refund my money since we booked through Orbitz, even though he wanted to. I checked my voicemail on the hotel phone shocked to hear the front desk clerk telling someone that he didn't want us to get a free room. He didn't realize that he had not hung up. He assumed since it took us several hours to move that we were trying to use two rooms. I wont use that voucher and will never stay here again.

By on May 2, 2009

Residence Inn by Marriott Atlanta Cumberland/Galleria

2771 Cumberland Blvd SE, Smyrna, GA 30080
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