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Recent guest reviews

Good and excellent saff

Great place to stay

Great customer service at the front Desk

The area was ok thanks for for the stay i may come back in the future to the area .

The beds are very softs,,,cleans and comfys,,,but the halls wasn't very clean...

The hotel itself was gorgeous and appeared cleaner than most hotels I've stayed at. However, my friend in the room across the hall from me saw a HUGE cockroach in her room and I personally viewed another rather large one scampering across the hotel lobby floor. When I pointed it ot to the male staff member who was working at the front door, he did absolutely nothing about it and the critter kept on with its life. SMH

Definitely Not Serious About The Pandemic While they post reminders to wear masks, the staff does nothing to address guests who ignore the "mandate". And they ignored a party on my floor, with liud music, shouting and people slamming doors all evening. When i complained a second time, with at least 20 people traiping through the hall, i was told that security hadn't heard noise or seen a party. There are plenty of other hotel choices in the area....suggest you investigate those.

Parking lot is always full at night and it’s way too expensive to park at the hotel

Everything was fine except if we wanted to sit and chill, and eat food from somewhere else, it was frowned upon, when there was nobody around.

Absymal parking. In years of traveling the worst I've ever encountered. Poorly arranged. Automatic exits don't work. Other than that very nice hotel with friendly people

The gate for parking was a hassle. Besides that the hotel was beautiful and staff was excellent!

Windy Hill Road Marietta GA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center
  • Concierge services

Located in Cumberland within 2 miles (3 km) of Truist Park, Hyatt Regency Suites Atlanta Northwest is within a few miles (5 km) of other popular sights such as Cumberland Mall. This 202-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

The 202 accommodations feature living rooms. Guests can expect to find free WiFi and 43-inch LCD TVs with satellite channels and Netflix. Bathrooms offer hair dryers and designer toiletries. IPod docks, sofa beds, and microwaves are other standard amenities.


Property features

Hyatt Regency Suites Atlanta Northwest features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you drive, self parking is USD 12.00 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 5

Guest Room, 1 King Bed

1 King Bed | Sleeps 5

Regency, Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 5

Guest reviews for Hyatt Regency Suites Atlanta Northwest

Everyone (28) Couples (5) Family (9)
5
Everyone

Good and excellent saff

By on Oct 11, 2021

Review comment responded on Oct 18, 2021

Khaled, thank you for selecting the Hyatt Regency Suites Atlanta Northwest for your recent stay. It is wonderful to know that our thoughtful associates left a lasting impression. We loved having you as our guest and look forward to welcoming you back very soon. Sincerely, Sylvain Mbezele, Assistant General Manager

4
Everyone

Great place to stay

By on Aug 30, 2021

Review comment responded on Sep 2, 2021

Earlesha, thank you for choosing Hyatt Regency Suites Atlanta Northwest. We are pleased you enjoyed your stay and had a wonderful experience. We appreciate your nice comments about our hotel, and we hope to see you soon on your next visit. Sincerely, Sylvain Mbezele, Assistant General Manager

5
Everyone

By on Jun 16, 2021

Review comment responded on Jun 30, 2021

Thank you for letting us know your visit to Hyatt Regency Suites Atlanta Northwest was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Sylvain Mbezele Assistant General Manager

5
Partner Couples

Great customer service at the front Desk

By on May 16, 2021

Review comment responded on May 17, 2021

Thank you for your recent stay at the Hyatt Regency Suites Atlanta Northwest. We were thrilled to read how much you enjoyed your time with us and your kind compliments about our Front Desk Team. We will share your gracious comments with them and thank them personally for what they are doing daily, as it is exactly what hospitality is about. Thank you again for taking the time to write a review, and we look forward to welcoming you back to our hotel very soon. Sincerely, Sylvain Mbezele, Assistant General Manager

4
Partner Couples Family

The area was ok thanks for for the stay i may come back in the future to the area .

By on Apr 20, 2021

Review comment responded on Apr 21, 2021

Thank you for your kind rating. We are pleased we met your expectations for an enjoyable stay at Hyatt Regency Suites Atlanta Northwest. We appreciate your business and look forward to seeing you again soon. Sincerely, Sylvain Mbezele Assistant General Manager

4
Family Family

The beds are very softs,,,cleans and comfys,,,but the halls wasn't very clean...

By on Mar 31, 2021

Review comment responded on Apr 1, 2021

Thank you for your review of the Hyatt Regency Suites Atlanta Northwest. We were delighted to learn how much you enjoyed your guest room and that you slept well on our comfortable beds. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure sharing your kind remarks with them. We value your feedback and hope to see you again soon. Sincerely, Sylvain Mbezele Assistant General Manager

5
Everyone

By on Mar 22, 2021

Review comment responded on Apr 2, 2021

Thank you for choosing Hyatt Regency Suites Atlanta Northwest and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Sylvain Mbezele Assistant General Manager

3
Everyone

The hotel itself was gorgeous and appeared cleaner than most hotels I've stayed at. However, my friend in the room across the hall from me saw a HUGE cockroach in her room and I personally viewed another rather large one scampering across the hotel lobby floor. When I pointed it ot to the male staff member who was working at the front door, he did absolutely nothing about it and the critter kept on with its life. SMH

By on Mar 15, 2021

Review comment responded on Mar 16, 2021

Thank you for being our guest. We are glad overall you were pleased with the cleanliness of our property; however, we apologize for the insects and for the service issues you encountered during your stay. It is always our goal to follow up promptly so everything can be resolved to your total satisfaction. We are truly sorry that our staff was not as responsive as it should have been in working to resolve your specific concerns. We will address this appropriately. Also. our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We hope to welcome you and your friend again soon. Sincerely, Sylvain Mbezele, Assistant General Manager

1
Everyone

By on Mar 7, 2021

Review comment responded on Mar 18, 2021

We were disappointed to see you did not enjoy your stay. We would really appreciate you giving us another opportunity as we truly want you to experience our hotel and its typical outstanding service as you should have on this visit. Sincerely, Sylvain Mbezele Assistant General Manager

1
Partner Couples

Definitely Not Serious About The Pandemic While they post reminders to wear masks, the staff does nothing to address guests who ignore the "mandate". And they ignored a party on my floor, with liud music, shouting and people slamming doors all evening. When i complained a second time, with at least 20 people traiping through the hall, i was told that security hadn't heard noise or seen a party. There are plenty of other hotel choices in the area....suggest you investigate those.

By on Dec 18, 2020

Review comment responded on Dec 19, 2020

Thank you for taking the time to show us your concern. As we navigate these unique circumstances, we are committed to operating our hotel in a way that keeps both our guests and employees safe. We will share your message appropriately, as we actively follow public health guidelines. Thank you again for your feedback, and we hope to regain your trust on your next visit to the area. Sincerely, Sylvain Mbezele, Assistant General Manager

Hyatt Regency Suites Atlanta Northwest

2999 Windy Hill Road, Marietta, GA 30067
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