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Recent guest reviews

The room had a lot of humidity. The carpet was damp and our bathing suits and hand towels remained wet during our stay, they couldn't even air dry! We asked front desk for more bathing towels over 5 times in a two day course...we never got any!!!!!! The door was coming a part in the suite. The front desk staff was rude and not helpful. I am highly disappointed in our stay. We spent way too much money for the condition of the room and for crappy customer service!! We will NEVER stay here again and we come to Atlanta often!

The property itself was fine. The rooms were clean but worn and the beds were reasonably comfortable. However, we reserved and prepaid for a 2 BR suite and upon arrival we were told that they did not have any 2 BR suites left. Instead, we were offered two separate rooms. As a family, splitting up was not an option so we elected to take just one room. We considered leaving to go some place else or just drive the rest of the way to our destination but elected to take the single bedroom instead. Because of the mixup, it took us about 90 mins to get settled in our room. I have asked for a refund and it sounds doubtful that I will get much of anything so I will leave this as a bait-and-switch

Everything was perfect. Staff was nice. Breakfast was great.

The staff was great and worked with us. However, Orbitz gave me a split reservation to save money - and it caused heartache. Our first room smell horrible so we had to move. However, every day we would get locked out of our room and have to go get re-keyed. Despite my frustration the staff remained calm, friendly and hospitable. Seems there may be some issue with process.

separate bedroom and pull out was perfect for our large group

The room had everything we needed.. the amenities were great.

High price and tiny parking spaces! Otherwise nice.

The suite was more like an apartment than a hotel room. It appeared to be an older facility that had been renovated and otherwise well maintained. The trees and landscaping provided a secluded setting in the middle of an extremely busy urban area.

Friendly staff, and nice spacious rooms. Complimentary breakfast was good with decent food variety.

The Homewood Suites in Atlanta at the Gelleria area was very clean and good value. Would stay there again.

This hotel easily fit a group of 6 people. The room was clean and comfortable. The grounds were very well maintained, along with the front lobby. Hotel is located around a clean and safe area with many options for food.

On the surface it looks great. The overall layout with separate buildings really makes it appear that you're going to have a quiet rest. Nope. This place is built with matchsticks and paper. You could hear people just talking at normal levels outdoors, so the tons of loud noises outside made sleeping difficult. None of the locks or door handles within our suite worked. I've stayed at most of the surrounding hotels and I'll never stay at this one again.

We enjoyed our stay. Location was outstanding as we had a Birthday party and a college graduation party in the Buckhead area. Hotel is very convient to rest. and shopping. Convient to I 75 and I275. Would stay here again as it offered everything we would need for our 2 nights in Atlanta.

I was a little diappointment because my check-in was not a 3:00pm. But, overall the stay was great.

Myself and 5 girlfriends stayed in Atlanta for a much needed reunion and chose this hotel due to its close proximity to the mall and food. I would definitely stay here again. Room very spacious and very good breakfast in lobby.

I stayed only one night but could have moved in for the long term! Very nicely appointed, excellent layout/floor plan.

One of the best values for us! Will definately be coming back!

Cobb Pkwy Atlanta GA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Cumberland, Homewood Suites by Hilton Atlanta-Galleria/Cumberland is 1.2 mi (1.9 km) from Truist Park and within a 15-minute drive of other popular attractions like Fox Theatre. This 124-room, 3-star aparthotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The onsite restaurant is a great place to grab a bite to eat, or mingle with other guests at the free manager's reception.


Rooms

Each apartment features a kitchen and space to spread out with a separate bedroom, a living room, and a dining area. Guests can expect to find 32-inch LCD TV with cable channels and a DVD player, along with free WiFi and wired Internet. The bathroom offers hair dryers and designer toiletries. Other standard amenities include an MP3 dock, a sofa bed, and a coffee maker.


Property features

Renovated in 2016, Homewood Suites by Hilton Atlanta-Galleria/Cumberland offers a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 5.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.

Room options

Suite, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 3

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

1 King Bed and 2 Double Beds | Sleeps 8

Suite, 2 Double Beds, Non Smoking (Master)

2 Double Beds | Sleeps 6

Guest reviews for Homewood Suites by Hilton Atlanta-Galleria/Cumberland

Everyone (9) Couples (6) Business (6) Family (6) Friends (4) Other (1)
2
Family with small children

The room had a lot of humidity. The carpet was damp and our bathing suits and hand towels remained wet during our stay, they couldn't even air dry! We asked front desk for more bathing towels over 5 times in a two day course...we never got any!!!!!! The door was coming a part in the suite. The front desk staff was rude and not helpful. I am highly disappointed in our stay. We spent way too much money for the condition of the room and for crappy customer service!! We will NEVER stay here again and we come to Atlanta often!

By on Jul 22, 2021

Review comment responded on Jul 23, 2021

Thank you for taking the opportunity to provide feedback on your previous stay. It saddens me to hear of the service that you experienced during your stay on property. Management will take the opportunity to address this with all departments so that we can correct these mistakes. We hope that we are able to have you stay with us again in the future.

2
Family with small children Family

The property itself was fine. The rooms were clean but worn and the beds were reasonably comfortable. However, we reserved and prepaid for a 2 BR suite and upon arrival we were told that they did not have any 2 BR suites left. Instead, we were offered two separate rooms. As a family, splitting up was not an option so we elected to take just one room. We considered leaving to go some place else or just drive the rest of the way to our destination but elected to take the single bedroom instead. Because of the mixup, it took us about 90 mins to get settled in our room. I have asked for a refund and it sounds doubtful that I will get much of anything so I will leave this as a bait-and-switch

By on Nov 27, 2019

Review comment responded on Nov 27, 2019

Thank you for taking the time to provide feedback regarding your stay. We can certainly understand that the room in which you booked was not available at the time of arrival. Unfortunately, we had a technical issue in the room and didn't want to endanger the safety of any guest which booked this room type. As the option was made to stay on property the front office team provided two rooms that would accommodate the family's needs. At this time if you will like to receive a refund for the stay you will have to contact the booking agency in which you elected to book with. As the hotel did not collect payment at the time of arrival. Thank you again and we look forward to having you stay with us again.

5
Everyone

By on Nov 24, 2019

Review comment responded on Nov 25, 2019

Thank you for taking the time to provide such great feed back from your past stay. We look forward to having you stay with us again in the future.

4
Everyone

By on Sep 7, 2019

Review comment responded on Sep 9, 2019

Thank you for taking the time to provide feedback. We look forward to having you stay with us again.

5
Everyone

Everything was perfect. Staff was nice. Breakfast was great.

By on Sep 2, 2019

Review comment responded on Sep 3, 2019

Thank you for taking the time to provide feedback. We truly hope that you stay with us again during your next trip to the Atlanta.

5
Everyone

By on Aug 12, 2019

Review comment responded on Aug 12, 2019

Thank you for the feedback.

2
Everyone

The staff was great and worked with us. However, Orbitz gave me a split reservation to save money - and it caused heartache. Our first room smell horrible so we had to move. However, every day we would get locked out of our room and have to go get re-keyed. Despite my frustration the staff remained calm, friendly and hospitable. Seems there may be some issue with process.

By on Jan 22, 2019

5
Everyone

separate bedroom and pull out was perfect for our large group

By on Jun 17, 2018

5

great place to stay!

Everyone

The room had everything we needed.. the amenities were great.

By , from Alabama on Nov 4, 2016

4

nice hotel but expensive.

Everyone

High price and tiny parking spaces! Otherwise nice.

By , from Jax on Aug 9, 2016

Homewood Suites by Hilton Atlanta-Galleria/Cumberland

3200 Cobb Pkwy, Atlanta, GA 30339
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