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Recent guest reviews

The room was clean and had everything I needed. The beds were super comfy. Would highly recommend.

By the NC Governors orders due to the COVID situation, no breakfasts were made available even though this was advertised when I booked this location earlier in the day. I totally understand the no dine in option however do not understand why a brown bag option for pick up at the front desk was not made available as this is being done in other parts of the country. Advertisement needs be be kept current rather than surprising guests with this fact when checking in at 8:30 at night after a long day of travel. Otherwise we were very pleased for the purposes of our quick stay.

People here are very friendly and ready for help. Stayed 10days felt like neighboring there

The staff were super friendly and accommodating...the bed was a little firm so I we didn’t sleep as well as we would have liked but the blankets and pillows were super comfortable and helped us to sleep.

It was very clean and each employee was kind. We have no complaints.

The staff was friendly. The room was clean, with comfortable beds. And they offer a good variety of breakfast items, hot and cold.

Hotel was great and worked well for us overall. Beds very comfortable. The alarm clock was preset for 7 am (not by us), so went off unexpectedly 3 times because I couldn’t figure out how to turn it off in the dark. The ceiling of the shower needs to be checked for mold

We stayed for two nights and both nights the people above us sounded like they were jumping around. From really late at night to early in the morning. The breakfast was decent but small.

The staff was all incredible. I was in town visiting because my sister was hospitalized and I was coming and going at all hours. The staff made sure I was taken care down to giving me an extra snack so I could just sleep The beds were super comfortable. Very clean and comfortable. Nice breakfast and easy access to everything I needed to get to and from. Very easy check in and out

Very clean, friendly staff, good breakfast. Close to interstate.

Great staff. Clean. No smoke. Very comfortable bed. Shower. No tub.

Best breakfast bar, very friendly staff, very helpfull staff,

Hotel Staff professional and friendly. Room clean. Hotel dated. Could use an update.

Big comfortable bed, spacious shower, convenient in room features, fridge,microwave, good room climate control.

It is a good and affordable 2-star hotel with standard breakfast and average comfort. The hotel is clean and organized. We had some issues with smoke smell in the room and hallways, but for Asheville location where many people smoke, it is probably normal.

Old Haywood Rd Asheville NC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour business center
  • Laundry facilities

Located in West Asheville, Sleep Inn Asheville - Biltmore West is 2.4 mi (3.8 km) from Center for Spiritual Living and within a 5-minute drive of WNC Farmers Market. This 74-room hotel has free in-room WiFi, free self parking, and a 24-hour business center.


Rooms

All 74 rooms feature microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Guests of Sleep Inn Asheville - Biltmore West enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include free newspapers and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Sleep Inn Asheville - Biltmore West

Everyone (20) Couples (6) Family (5) Friends (1)
4
Everyone

By on May 24, 2021

Review comment responded on Jun 4, 2021

Thank you for choosing Sleep Inn Asheville for your recent stay! Thanks for your review clean, comfort and friendly are what we strive for! Have a great summer!

5
Friends

The room was clean and had everything I needed. The beds were super comfy. Would highly recommend.

By on Feb 15, 2021

Review comment responded on Feb 18, 2021

Thank you for choosing Sleep Inn Asheville for your recent stay! A great big thank you for your 5 out of 5 review! Clean and comfortable are what we strive for! Have a great day!

3
Everyone

By on Oct 16, 2020

Review comment responded on Oct 17, 2020

Thank you so much for taking the time to post a review regarding your recent stay. We hope you will come back to us again should your travels bring you back to Asheville!

4
Family

By the NC Governors orders due to the COVID situation, no breakfasts were made available even though this was advertised when I booked this location earlier in the day. I totally understand the no dine in option however do not understand why a brown bag option for pick up at the front desk was not made available as this is being done in other parts of the country. Advertisement needs be be kept current rather than surprising guests with this fact when checking in at 8:30 at night after a long day of travel. Otherwise we were very pleased for the purposes of our quick stay.

By , from Chebanse IL on Jul 26, 2020

Review comment responded on Jul 30, 2020

Thank you Gardenwarrior for choosing Sleep Inn Asheville for your recent stay! We apologize for our current breakfast situation and we hope to start soon! Have a great day!

5
Family

People here are very friendly and ready for help. Stayed 10days felt like neighboring there

By , from Shanghai on Mar 4, 2020

Review comment responded on Mar 5, 2020

Thank you Frank for your 5-Star review! Thank you for choosing Sleep Inn!

5
Partner Couples Family

The staff were super friendly and accommodating...the bed was a little firm so I we didn’t sleep as well as we would have liked but the blankets and pillows were super comfortable and helped us to sleep.

By , from Washington NC on Feb 4, 2020

Review comment responded on Feb 4, 2020

Thank you Laura for choosing Sleep Inn Asheville for your recent stay! Thank you so much for your 5 out of 5 review! We are so glad you found your stay accommodating! Have a great day!

5
Friends

It was very clean and each employee was kind. We have no complaints.

By on Jan 21, 2020

Review comment responded on Jan 22, 2020

Thank you for choosing Sleep Inn Asheville for your recent stay! Thanks so much for your 5 out 5 review! Clean and Kind are what we strive for and we are so glad you had a great stay! Have a great day!

5
Everyone

By on Oct 23, 2019

Review comment responded on Oct 23, 2019

Thank you for the 5/5 rating! We appreciate your business!

5
Family

The staff was friendly. The room was clean, with comfortable beds. And they offer a good variety of breakfast items, hot and cold.

By on Oct 12, 2019

Review comment responded on Oct 12, 2019

Thank you for choosing Sleep Inn West for your recent stay in Asheville! We are so happy to see we exceeded your expectations for your room and you enjoyed our breakfast selections! Hope to see you again in the future!

4
Partner Couples

Hotel was great and worked well for us overall. Beds very comfortable. The alarm clock was preset for 7 am (not by us), so went off unexpectedly 3 times because I couldn’t figure out how to turn it off in the dark. The ceiling of the shower needs to be checked for mold

By on Sep 27, 2019

Review comment responded on Sep 28, 2019

Thank you for choosing the Sleep Inn for your recent stay in Asheville! I would like to apologize for the interruption in your sleep with the alarm clock and I have instructed all housekeeping to make sure they are not set for new check ins.

Sleep Inn Asheville - Biltmore West

1918 Old Haywood Rd, Asheville, NC 28806
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