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Recent guest reviews

I liked being on the first floor so close to my car.

Smelled terrible

The room had a smell of smoke and a greasy like film on the floor.

While the room was newly refurbished, the exterior was very filthy. There were questionable looking people just hanging around the outside area. At 11:00 pm and at 2:00 am, someone who was somewhat inebriated knocked on the door, disturbing me and my dog. I was told by the desk person that city of Spartanburg rented quite a few of the rooms for ????? Which required security on each floor. Had I known this I would have not booked this room.

Don’t stay here if you have children. This hotel has a lot of homeless people hanging out on the property 24/7 and some of them stay in the rooms as well. We had someone call our hotel room phone saying “hey man Whatsup” clearly from someone that stayed there before us which was a little unsettling. Maybe it was innocent maybe not who knows. Not amenities, the bed was terrible and the pillows were flat. The price was great but now we know why.

Comfortable; updated; clean. This is a smoke-free motel but smokers sat on the kerb outside the rooms to smoke.

Room was freshly painted and clean. One mattress was in very poor shape. The chair was old and very worn. The motel was very dimly lit. The group of folks gathered outdoors when we arrived was unsettling because of low lighting. Once in the room we were comfortable.

Room smelled like smoke. Sheets were somewhat wet ( like they weren't dried all the way). Mini fridge did not work very well and room didn't seem that clean.

We stay at Red Roof Inn because it is pet-friendly. The staff here was very pleasant and efficient. The only drawback was being so close to other guests who were a little loud after midnight.

The ice maker wasn’t working the price was good and the location was nice

Receptionist and maintenance staff are friendly and helpful.

Pros-great location, fair price, and people were friendly. Cons-The property says 100% smoke free but the rooms smelled like smoke. The bathroom was pretty small and the bed was a little worn out.

WE WERE GIVEN A HANDICAPPED ACCESS ROOM ALTHOUGH WE DIDN'T REQUEST ONE. NO ISSUE WITH THAT, BUT THE ROOM HAD A MUSTY SMELL THAT BOTHERED MY WIFE. WE TURNED TO BATHROOM FAN ON AND HELD THE DOOR OPEN FOR A FEW MINUTES TO CLEAR IT OUT. OTHERWISE, NO COMPLAINTS AT ALL.

Needed a reasonably priced hotel for one night and this met that criteria. Room was clean and comfortable.

Clean, spacious, and very accommodating staff! Will be back!

Accidentally booked a smoking room. Asked to change. Was told no (understandable)! But in a rude way. No washcloths and no hot water in the room.

Crowell Road Asheville NC

Hotel highlights

  • Free WiFi in public areas
  • 24-hour front desk

Located in West Asheville, Red Roof Inn Asheville West is 2.7 mi (4.4 km) from Center for Spiritual Living and within a 5-minute drive of WNC Farmers Market. This 109-room motel welcomes guests with conveniences like coffee/tea in a common area and a 24-hour front desk.


Rooms

Red Roof Inn Asheville West's 109 rooms provide free long-distance calls, free local calls, and safes. Guests can expect to find 32-inch flat-screen TVs with cable channels. Rooms also include desks. Housekeeping is available once per stay.


Property features

Red Roof Inn Asheville West offers free WiFi in public areas and coffee in a common area. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Standard Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Deluxe Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Accessible (Smoke Free)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn Asheville West

Everyone (27) Couples (5) Family (9)
4
Everyone

I liked being on the first floor so close to my car.

By on Oct 15, 2021

Review comment responded on Oct 18, 2021

Thank you for taking the time to leave a review. We value you as our guest and look forward to having you stay the next time you need lodging.

1
Family with small children

Smelled terrible

By on Jul 27, 2021

1
Business Business

The room had a smell of smoke and a greasy like film on the floor.

By on Jul 12, 2021

1
Everyone

By on Jun 24, 2021

2
Everyone

While the room was newly refurbished, the exterior was very filthy. There were questionable looking people just hanging around the outside area. At 11:00 pm and at 2:00 am, someone who was somewhat inebriated knocked on the door, disturbing me and my dog. I was told by the desk person that city of Spartanburg rented quite a few of the rooms for ????? Which required security on each floor. Had I known this I would have not booked this room.

By on Jun 23, 2021

2
Partner Couples

Don’t stay here if you have children. This hotel has a lot of homeless people hanging out on the property 24/7 and some of them stay in the rooms as well. We had someone call our hotel room phone saying “hey man Whatsup” clearly from someone that stayed there before us which was a little unsettling. Maybe it was innocent maybe not who knows. Not amenities, the bed was terrible and the pillows were flat. The price was great but now we know why.

By on Jan 3, 2021

4
Partner Couples

Comfortable; updated; clean. This is a smoke-free motel but smokers sat on the kerb outside the rooms to smoke.

By on Oct 23, 2020

3
Partner Couples Family

Room was freshly painted and clean. One mattress was in very poor shape. The chair was old and very worn. The motel was very dimly lit. The group of folks gathered outdoors when we arrived was unsettling because of low lighting. Once in the room we were comfortable.

By on Aug 24, 2020

2
Everyone

Room smelled like smoke. Sheets were somewhat wet ( like they weren't dried all the way). Mini fridge did not work very well and room didn't seem that clean.

By , from Asheville, NC on Jul 25, 2020

4
Family

We stay at Red Roof Inn because it is pet-friendly. The staff here was very pleasant and efficient. The only drawback was being so close to other guests who were a little loud after midnight.

By , from North Carolina on May 22, 2020

Red Roof Inn Asheville West

16 Crowell Road, Asheville, NC 28806
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