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Recent guest reviews

Beautiful hotel, very clean. My only con was the traffic is loud. I could hear it all night.

Thank you for having EV chargers available!

Clean, felt safe, rooms were a nice size with a pretty view of the mountains and Grove Park Inn. Comfortable beds, and the request for extra toiletries was immediately met with someone at our door. A good stay! Really nice breakfast in the AM free of charge.

Everything was great. One problem was the keys stopped working.

Hyatt was very centrally located to walk into town. The people who worked at the desk were incredible! They drew us maps they chatted about restaurants and favorite places to go. They were so knowledgeable. It was such a fun place to stay …clean, easy and perfect

A nice facility, close to downtown, but no easy to use as a base for pedestrian outings

It was fine.

The hotel had strong measures to allow social distancing and ensured people felt safe roaming around the facilities. The rooms are very clean, modern and upgraded. This was a very nice place to stay overall.

The staff told me they had cappuccino machine available 24 hours a day. I ordered two first thing in the morning, the staff asked if i wanted the charge to be included in my room charges. There were no displays that showed price. My bill charged me 24.00 for two large cappuccino. Price Gouging much. Never will my travel include your establishments again. Ridiculous

I paid for a Mountain View room and only saw the Indigo Hotel out my window. My husband has cancer so I didn’t want to have move to another room so I told the staff at the reservation desk at check out. He was very nice and indicated that bc the reservation was through Orbitz they couldn’t adjust the amount we paid, but he could give us free parking .... $16 x 2 nights. Otherwise, it is a pretty hotel with friendly staff.

The property was clean, organized and the breakfast buffet was delicious. The roof top bar was a nice feature. Great affordable stay.

I loved the spaciousness of the hotel and that you could walk to everywhere downtown. The staff was super helpful and friendly. Plus, I loved the rooftop bar—great drinks, eats and view.

This is a great location. Everything is within walking distance from downtown. The hotel was extremely clean and quiet. Staff was helpful and friendly. Breakfast was perfect. Thank you for making our stay wonderful. A suggestion is to have an hour of the rooftop bar for guest of the hotel only. Beautiful sunsets.

Staff was so friendly! The room was gorgeous and the location could not be better. We were even given free breakfast, unexpectedly. Could not have been better!

Best part is the rooftop bar! Excellent walking location to all things downtown. Super friendly staff.

Haywood St Asheville NC

Hotel highlights

  • Walking distance to Harrah's Cherokee Center - Asheville
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Asheville, DoubleTree by Hilton Asheville Downtown is within a 5-minute walk of popular attractions such as Harrah's Cherokee Center - Asheville and Grove Arcade. This 4-star hotel welcomes guests with 140 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.


Rooms

All 140 air-conditioned accommodations feature sitting areas. Guests can expect 42-inch TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and coffee makers are also standard.


Property features

Built in 2015, the brand new DoubleTree by Hilton Asheville Downtown offers an indoor pool, a 24-hour gym, and a rooftop terrace. Self parking is offered for USD 16.00 per night. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Mountain View

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Asheville Downtown

Everyone (19) Couples (7) Family (15)
4
Partner Couples

Beautiful hotel, very clean. My only con was the traffic is loud. I could hear it all night.

By on Oct 17, 2021

Review comment responded on Oct 18, 2021

Thank you for staying with us and sharing your feedback! We hope to see you again in the future!

5
Partner Couples

Thank you for having EV chargers available!

By on Sep 7, 2021

Review comment responded on Oct 4, 2021

Thank you for staying with us and sharing your feedback!

5
Family

Clean, felt safe, rooms were a nice size with a pretty view of the mountains and Grove Park Inn. Comfortable beds, and the request for extra toiletries was immediately met with someone at our door. A good stay! Really nice breakfast in the AM free of charge.

By on Aug 1, 2021

4
Everyone

By on Jul 13, 2021

5
Family

Everything was great. One problem was the keys stopped working.

By on Jun 28, 2021

Review comment responded on Jul 27, 2021

Thank you for staying with us and sharing your feedback. We are sorry to hear about your key issues and hope that we were able to resolve them quickly.

5
Everyone

By on Jun 25, 2021

Review comment responded on Jul 27, 2021

Thank you for staying with us and sharing your feedback!

5
Friends

Hyatt was very centrally located to walk into town. The people who worked at the desk were incredible! They drew us maps they chatted about restaurants and favorite places to go. They were so knowledgeable. It was such a fun place to stay …clean, easy and perfect

By on Jun 3, 2021

Review comment responded on Jun 10, 2021

Thank you for staying with us and sharing your feedback. We are pleased to see that you enjoyed your stay and hope to see you again soon.

4
Partner Couples

A nice facility, close to downtown, but no easy to use as a base for pedestrian outings

By on May 25, 2021

4
Everyone

By on May 19, 2021

Review comment responded on Jun 16, 2021

Thank you for staying with us and sharing your feedback.

5
Friends

It was fine.

By on May 1, 2021

DoubleTree by Hilton Asheville Downtown

199 Haywood St, Asheville, NC 28801
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