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Recent guest reviews

It's location is the best. Walk able to attractions, music, shopping and history locations.

This is a modern, updated property centrally located in downtown Asheville. We couldn't have asked for a better hotel to stay at.

Super friendly and accommodating staff Free morning coffee!!

Great location and very friendly staff. We had an issue with our room not being as clean as we would expect but Steve at the front desk was super nice and helpful and quickly got us into a new room that was perfect.

Location of the hotel is perfect - everything in Ashville is just a short walk away.

Overall nice hotel. Very clean. Liked the rooftop restaurant.

Nice clean hotel and rooms. Love the location in downtown Asheville. Did not like paying for parking, at the hotels weekend rate parking should be free. Great roof top bar.

Left over food in the fridge when we arrived No turndown service until we left Room had zero drawers which forced us to live out of suitcases for our trip. We were told Parking fee was included in price of hotel and were charged 15/day. Plus had to get validation redone few times.

We had a wonderful stay, and despite the challenges of the pandemic the staff made sure we had what we needed. They were very much on top of keeping everything clean and everyone safe. The property is beautiful and centrally located. Would highly recommend!

Location in heart of Asheville allowed us to walk anywhere we pleased.

This is a great addition to the downtown Asheville hotel scene. Great location and the rooftop bar/restaurant was great. Only complaint was that the mattress was a little thin and not very comfortable. Neither was the couch. The roofs are also loud as floors are all tile. All in all it is still a very nice hotel.

Location is great. Top bar & breakfast place are great. House cleaning needs Extensive training in terms to ensure that rooms are well cleaned and towels, soap are available. Front desk personnel is friendly and helpful with some exceptions...may benefit of a customer service refresher

We were first presented with going to another hotel - at the same cost which made me feel uncomfortable — then, the room was stuffy. It smelled musty and moldy — I tried to air it out and the traffic on the street was terribly loud. The room was very stark. I really didn’t feel it was worth anywhere near the cost.

The whole "sleek and clean aspect is played up but in reality the place is minimal and bare. The parking is HORRID and a nightmare to get out. The rooms are TINY, the AC struggles, there are NO drawers for belongings. The bathroom has basically a frosted glass shower door separating you from the bed that's 7 feet away. The restaurant on The roof is ridiculously overpriced for The subpar food, on a very limited menu. The "fitness center"is no more than a treadmill and some dumbells. The staff is not only unpleasant but they are unhelpful. Upon checking out I was billed for 3 unknown charges, so I called and spoke to a lady who put me on hold to come back and apologize that the $280 in charges would drop off after weekend, they didn't realize I already paid through Orbitz (and accidentally billed me for 2 days pdumbbells. 3 hours later a lady called me back and told me I was charges a smoking fee. I explained neither me nor my wife smoke/vape etc, that the only thing did or made in that room was their rancid coffee that was left as it wasn't drinkable. She simply said it is what it is. All in all I just wish I'd spend that money they robbed me out of to stay at Haywood Park again. It's far nicer by all standards.

Very nice hotel in a great location. We were walking distance from great restaurants and shopping. The room was quite spacious and modern and very comfortable. Bathroom was large and well appointed. Everything was immaculate and the staff was helpful and friendly. The rooftop bar area was lovely. Overall we had a great stay and would definitely return to this hotel.

Broadway Street Asheville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Rooftop terrace

Located in Downtown Asheville, AC Hotel Asheville Downtown is next to Vance Monument and Colburn Earth Science Museum. This 132-room, 3.5-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a rooftop terrace.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

All 132 rooms provide refrigerators, coffee makers, and free bottled water. 49-inch Smart TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Safes, phones, and ironing boards are also standard. Housekeeping is available on request.


Property features

At AC Hotel Asheville Downtown, guests have access to a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. Self parking is available for USD 15.00 per day. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking, Mountain View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, Mountain View

1 King Bed | Sleeps 4

Guest reviews for AC Hotel Asheville Downtown

Everyone (8) Couples (7) Family (6)
4
Partner Couples

It's location is the best. Walk able to attractions, music, shopping and history locations.

By on Sep 26, 2021

5
Family

This is a modern, updated property centrally located in downtown Asheville. We couldn't have asked for a better hotel to stay at.

By on Aug 17, 2021

Review comment responded on Aug 17, 2021

Dear Anonymous, Thank you for the feedback. We appreciate you taking the time to share such kind words. We hope to welcome you back soon.

5
Family

Super friendly and accommodating staff Free morning coffee!!

By on Jul 21, 2021

Review comment responded on Jul 22, 2021

Dear Anonymous, Thank you for sharing such kind words. We are thrilled to see you had a great experience. We look forward to welcoming you back in the furture.

5
Partner Couples

Great location and very friendly staff. We had an issue with our room not being as clean as we would expect but Steve at the front desk was super nice and helpful and quickly got us into a new room that was perfect.

By on Jun 2, 2021

Review comment responded on Jun 22, 2021

Dear Anonymous, Thank for taking the time to share your feedback about your recent visit. We are sorry to see that you experienced an issue during your stay, but we are glad to see that Steve made it right. We hope to have the opportunity to host you again soon.

5
Partner Couples

Location of the hotel is perfect - everything in Ashville is just a short walk away.

By on Mar 24, 2021

5
Everyone

By on Mar 7, 2021

4
Everyone

By on Jan 8, 2021

4
Partner Couples

Overall nice hotel. Very clean. Liked the rooftop restaurant.

By on Oct 19, 2020

5
Partner Couples

Nice clean hotel and rooms. Love the location in downtown Asheville. Did not like paying for parking, at the hotels weekend rate parking should be free. Great roof top bar.

By , from Kannapolis, NC on Sep 17, 2020

5
Everyone

By on Sep 15, 2020

AC Hotel Asheville Downtown

10 Broadway Street, Asheville, NC 28801
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