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Recent guest reviews

Lobby nice and clean, rooms could have smelled better. Also stairway to our floor had cobwebs and a dead baby bird! I asked the front desk to remove and they never did.

Considering the current "Covid 19" issues and restrictions, we were very satisfied with everything from check in to check out. We particularly liked the fact that other than bedding and towels, all surfaces were hard and easy to sanitize.

Basic but pleasant. Easy to get to airport. Thank you

Nice nice nice nice nice nice nice nice nice nice nice nice nice nice nice

They used some kind of chemical to spray and clean the hall way and has strong smell. All the towels has strong bleach smell as well. The 2nd building is right next to the highway and is very noisy at night. The room A/C is also noisy. The complimentary breakfast is fine. The staff is friendly.

New renovated rooms.Nice shower amenities. Nice hot breakfast in the morning. Good rates for excellent Annapolis location.

Breakfast and the room was very clean..I truly enjoyed my stay at the hotel

Minor issue i have is that the bed was to soft which gave me back pain. Everything else was fine.

the room was infested with roaches.................

At best I can describe this as a polished up motel . Not at all what was expected from best Western it felt like they took at days inn or motel eight and put their billboard on

Room was ok. Phone in room did not connect to hotel front desk. I had to physically walk down to the front desk to complain about loud guests in room next door @ 1:30am. Ask the front desk worker why he didn’t answer the phone. I was told that there was a lightning strike 2 weeks previously and that the phones still weren’t working. Should have been made aware of this at check in!!!!!!!

Good if you basically just need a bed and a shower/bathroom and you'll be spending most of your day out on business, vacation, etc. Nothing amazing, but nothing bad, simple, clean room.

Two story building with no reference on their website that there is no elevator. After reserving on Orbitz, I flowed up with a phone call to the hotel requesting first floor. When I checked in, woman at the front desk said that there were no messages about my request, and no rooms available on the first floor. There was a half inch space between the door and the frame which allowed noise and light into the room

Riva Rd Annapolis MD

Hotel highlights

  • Close to Westfield Annapolis Mall
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free secured self parking

Located within a mile (2 km) of Westfield Annapolis Mall, Best Western Annapolis is within 2 miles (3 km) of Anne Arundel Medical Center. This 98-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is offered each morning.


Rooms

All 98 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 43-inch LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard. Housekeeping is available on request.


Property features

Guests of Best Western Annapolis enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities, a water dispenser, and a TV in a common area.

Room options

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Best Western Annapolis

Everyone (22) Couples (1) Students (1) Family (7) Other (1)
4
Everyone

By on Jun 7, 2021

Review comment responded on Jun 18, 2021

Thank you for taking the time to rate our property. We look forward to your next stay.

4
Everyone

By on May 27, 2021

Review comment responded on Jun 8, 2021

Thank you for choosing to stay with us and please come back for another stay

3
Family

Lobby nice and clean, rooms could have smelled better. Also stairway to our floor had cobwebs and a dead baby bird! I asked the front desk to remove and they never did.

By on May 24, 2021

Review comment responded on May 24, 2021

Thank you for reviewing your stay. We are sorry for the odor and cleanliness issue you experienced. Our housekeeping team is doing a full inspection of all our suites as a precaution, and we have relayed your comments to them. We value your feedback and will share it with the appropriate team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.

2
Everyone

By on Oct 14, 2020

Review comment responded on Oct 15, 2020

Thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve.

3
Everyone

By on Sep 23, 2020

Review comment responded on Sep 23, 2020

Thanks for staying with us. We appreciate your feedback.

4
Partner Couples Business Business

Considering the current "Covid 19" issues and restrictions, we were very satisfied with everything from check in to check out. We particularly liked the fact that other than bedding and towels, all surfaces were hard and easy to sanitize.

By on Aug 22, 2020

Review comment responded on Aug 25, 2020

We appreciate your gracious rating about your stay. It means a lot for us to learn that we met all of your expectations of comfort, care, and cleanliness. Thank you for being our guest, and we look forward to a future visit.

1
Everyone

By on May 17, 2020

Review comment responded on Jun 16, 2020

Thank you for taking the time to review our property. We are sorry your stay was not up to our usual standards. We look forward to your next stay where we hope to exceed your expectations.

4
Everyone

By on Mar 6, 2020

4
Everyone

By on Feb 24, 2020

4
Everyone

Basic but pleasant. Easy to get to airport. Thank you

By on Oct 7, 2019

Review comment responded on Nov 28, 2019

Thank you for staying with us! We are glad you enjoyed your visit.

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