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Recent guest reviews

The pull out couch was disgusting. Stains and food crumbs all over the mattress. When I went to the front desk to tell them the situation, he told me to put extra blankets over the mess as a solution. Unacceptable.

The place was clean quiet and my daughter enjoyed the pool.

Parking, but long to receive my security deposit back

Room was not serviced for 2 days. Had to switch to a clean room 2 days before departure

I’ve stayed here multiple times. I always find the rooms clean for the most part and overall comfy. The outside is typically clean despite people partying poolside and smoking in back of the hotel. I’m not sure how they manage to keep it so clean but they do. One thing I have noticed each time I visit and it has become predominant the last few visits is that it seems like groups of people are cramming into one room for use of the pool and free breakfast. The first day we stayed we couldn’t even get to use the pool because there were over 50 people partying, bbqing, drinking, etc. the party was so large that there were pack n plays set up and full tables of liquor. the next morning ALL of the cars parked by the pool were gone but because of the cleaning that needed to be done to the pool it didn’t open until nearly 3pm. This needs to be monitored closer. Also breakfast is similar- you’ll see a large group with tons of kids eating and going back to a single room. It has made the hotel go down hill greatly. Josue at the front desk was amazing and knowledgeable, and the other front desk staff as well. Housekeeping staff? Not so much Overall I would recommend but have other plans besides hanging out at the pool

Very nice room. Clean and comfortable with very nice staff.

Very safe area. Clean room. Breakfast was wonderful.

Great hotel and easy to check in and out. Will recommend and try other locations

Awesome hospitality. Affordable drinking. Awesome hotel style. Clean everything. All good

We stayed here last year in a great 2 bedroom suite for 2 days and it was great. So we came back this year for 3 nights, but in a 1 bedroom, because we had 2 less people. The first night we found a hornet in our bed and the bathroom sink backed up. That night the room above us were walking heavily on the floor until like 2:00am. The next morning we discovered several ants crawling on the end table. We called to let them know and they said they would have someone look into it. We had to leave for the day, but when hen we got back around 6:00pm, and we noticed the ants were still there. My girlfriend immediately asked to move our room and get an upgrade or possibly a free night. She was told they couldn't do that. During this time I was out on business and my girlfriend was given a different room and had to move everything herself from the first floor to the second floor with no assistance. I was really disappointed that after all this that management wouldn't give an upgrade or a free extra night. To me this is basic business 101. I can't believe the dramatic different stays we had between last year and this year...REALLY DISAPPOINTED and don't know what I will do for our stay on our next trip up to Andover...Hopefully someone will contact us to explain things...

This hotel superceded my expectations, from the staff to the room decor. The breakfast was exceptional and the front desk clerk Jose went above and beyond to make my stay as comfortable as possible. Me and my family will back back sooner than later. This hotel is definitely in my Top 3!

Everything was beautiful and clean. I really enjoyed staying here. The only thing I didn't like were the noisy bedsheets. Otherwise the bed was comfortable. Controlling my own temperature was important and I could put the fan on all night which really helps me sleep. Bathroom had shampoo, conditioner, and shower gel pumps just in case you forgot that stuff. It smelled really good. Plenty of outlets for plugging in electronics. The coffee maker worked well. All in and all a positive stay for the price.

We were in town for a staff retreat and looking for affordable space to work and stay. This hotel beat the competition in value and the pictures sold it. We were happy to say that our experience more than matched the reviews and pictures. Recently revamped - everything was clean and modern. Beds were comfy, showers hot, breakfast was better than usual at hotels.

Hotel rooms (Suite) was very clean and comfortable once check in however, the has been no room cleaning service for our 2 night stay. There was just one staff working as room service, technician, responding as reception and so on on weekend during our stay! so it was difficult for her to handle every thing at the same time.

I was so happy with this hotel. They were accomodating to our 10 players and families. The rooms were comfortable. The staff was VERY helpful, especially Orlando.

Due to a late cancellation on a house rental, we stayed in a 2 BR suite for girls weekend for 5 (grandmother, mother/aunt, three teens). Suite met our needs fine and was very nice. The only critique we had is a couple items we requested from housekeeping were not provided.

The rooms were great and clean. The staff was very helpful and we knew there was free breakfast, but also found out on the days we stayed ( Tuesday-Thursday) there was also free dinner. The price was good considering I booked early and received a significant discount, otherwise it would be a little too pricey for me. I would still go again in a heartbeat, if I get the same discount.

Great hotel, room was nicely equipped, full kitchen, breakfast was included & was much more then I expected, only 30-minutes from downtown Boston, will return again.

Tech Drive Andover MA

Hotel highlights

  • Free on-the-go breakfast on weekends
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool

Sonesta ES Suites Andover Boston places you within a 15-minute drive of popular attractions such as Merrimack College and Canobie Lake Park. This 133-room, 3-star aparthotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.


Rooms

Each apartment features a kitchen and space to spread out with a dining area. An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free local calls.


Property features

At Sonesta ES Suites Andover Boston, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, laundry facilities, and a picnic area.

Room options

Suite, 2 Bedrooms

1 King Bed and 2 Queen Beds | Sleeps 8

Suite, 1 Bedroom (2 Doubles)

2 Double Beds | Sleeps 6

Suite, 2 Bedrooms

2 King Beds | Sleeps 6

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Sonesta ES Suites Andover Boston

Everyone (8) Couples (15) Business (4) Family (26) Friends (4) Other (4)
1
Family

The pull out couch was disgusting. Stains and food crumbs all over the mattress. When I went to the front desk to tell them the situation, he told me to put extra blankets over the mess as a solution. Unacceptable.

By on Aug 24, 2021

Review comment responded on Aug 25, 2021

Thank you for taking the time in providing feedback of your stay. We apologize the experience wasn't up to standard, we will be sharing this with the team so we may continue to improve. Thank you!

5
Family with small children

The place was clean quiet and my daughter enjoyed the pool.

By on Jun 22, 2021

Review comment responded on Jul 12, 2021

Thank you for taking the time to provide feedback on you stay with us. We take pride in our property and hope to have it reflect in the service we provide to our guests. We will be sharing this with the team and hope to have you stay with us again soon! Take Care!

2
Partner Couples Family

Parking, but long to receive my security deposit back

By on Dec 24, 2020

3
Everyone

By on Sep 7, 2019

Review comment responded on Oct 11, 2019

Thank you for taking the time in providing feedback of your experience with us. I am sorry to hear that your experience didn't reflect the standard of customer service we set for ourselves and the guests who stay with us. We hope to have you stay with us in the future in order to improve your experience with us. Thank you.

2
Family Family

Room was not serviced for 2 days. Had to switch to a clean room 2 days before departure

By on Aug 27, 2019

Review comment responded on Oct 11, 2019

Thank you for taking the time in providing feedback of your experience with us. I am sorry to hear that your experience didn't reflect the standard of customer service we set for ourselves and the guests who stay with us. We hope to have you stay with us in the future in order to improve your experience with us. Thank you.

4
Family Family

I’ve stayed here multiple times. I always find the rooms clean for the most part and overall comfy. The outside is typically clean despite people partying poolside and smoking in back of the hotel. I’m not sure how they manage to keep it so clean but they do. One thing I have noticed each time I visit and it has become predominant the last few visits is that it seems like groups of people are cramming into one room for use of the pool and free breakfast. The first day we stayed we couldn’t even get to use the pool because there were over 50 people partying, bbqing, drinking, etc. the party was so large that there were pack n plays set up and full tables of liquor. the next morning ALL of the cars parked by the pool were gone but because of the cleaning that needed to be done to the pool it didn’t open until nearly 3pm. This needs to be monitored closer. Also breakfast is similar- you’ll see a large group with tons of kids eating and going back to a single room. It has made the hotel go down hill greatly. Josue at the front desk was amazing and knowledgeable, and the other front desk staff as well. Housekeeping staff? Not so much Overall I would recommend but have other plans besides hanging out at the pool

By on Jul 8, 2019

Review comment responded on Jul 19, 2019

We appreciate you taking the time in providing feedback of your stay with us. We do take pride in our property and hope to reflect that in our service to our guests. I will be sharing this with our team and hope to have you stay with us again in the future. Thank you.

5
Everyone

By on May 28, 2019

Review comment responded on Jun 5, 2019

Thank you for taking the time to provide feedback on your stay with us. We take pride in our property as well as the service we provide to our guests. We will be sharing this with our team and we hope to see you again. Thank you.

5
Family

Very nice room. Clean and comfortable with very nice staff.

By on Dec 31, 2018

5
Everyone

Very safe area. Clean room. Breakfast was wonderful.

By on Aug 9, 2018

4

1st stay

Everyone

Great hotel and easy to check in and out. Will recommend and try other locations

By , from Hartford on Apr 16, 2018

Sonesta ES Suites Andover Boston

4 Tech Drive, Andover, MA 01810
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