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Recent guest reviews

It’s nice ce

We had a long wait for the airport shuttle. Air conditioner needed servicing and was extremely noisy. We asked that one of the beds be remade as there was a stain on it. I have stayed at Crowne Plaza before in Holland that was really nice. So it was hard to believe this had the same name.

Over booked so had to sleep in separate beds, bar closed early and bugs in their alcohol and not very good customer service

Customer service was great. Hotel was clean and comfy.

Dirty and trash in the hallway. Needs to be kept up better.

The property is centrally located and the Seward Highway is easily accessible from the hotel's location.

Poor parking situation. Lot was not plowed right which led too fewer slots and many people parking outside of the lines, and there was a large event that night with event goers taking up all the slots leaving the paying guests without room to park. Seems like the hotel should have this under control

I have stayed at this hotel many times, and we're increasingly disappointed. the lounge is still out of commission, after several months. the pool was dirty and water cloudy, with baby with no diaper swimming in it. the hallways looked beat up, and trash over flowing from cans. overall just felt like a second ate hotel....

We've stayed here for just one night two times now. This is a nice hotel with a nice restaurant: Juno. The beds are comfortable. There is a free shuttle to and from the airport, which is about 6-7 minutes away. I would definitely stay here again.

They wouldn’t let us check in under the agreed rate that Orbitz quoted us. I had to talk to day manager who assisted with this, but we moved to a different hotel when one opened up.

I stayed for one night. No problems that the hotel good have done anything about. The staff is professional and speedy. Summer is fast approaching so it was a little noisy outside. I was on the second floor so I could hear people out in the parking lot. But, it was not a all night thing. Breakfast buffet was easy and affordable. Scrambled eggs, bacon, potatoes, French toast, melon, rice and bakery items to choose from oh and juice and oatmeal. I don't know where the coffee comes from but I'm not a big fan. All in all I enjoy this hotel and stay here when I don't have my two dogs with me. I usually stay here before summer rates kick in.

disappointed animals (dogs) were allowed in hotel. Allergies may prevent us from staying in hotel again because of this.

Your staff helped me feel like home. That's trip was hard because of the the funeral and your staff made it easier to deal with. I would like to said thank you!

I have stayed at this property numerous times and have found it to have friendly, helpful staff and be located centrally to where I need to be.

This hotel is perfect for the business or leisure traveler.

One of the nicest hotel in anchorage. Pretty new, maybe 2-5 years old, with updated tv's, clean carpet, luxury bathroom etc. I had a kind executive so breakfast was included. The breakfast bar never changed but it was good. They allow you to order fresh eggs, waffles, omelets, and pancakes. Two things that matter most to me, clean and comfort, this hotel KNOCK IT OUT OF THE PARK. I will stay here again when I return. God bless

I have in the past felt well taken care of at Crowne Plaza hotels, but this one did not meet my expectations, mainly because there was no hot water when we arrived in the late afternoon, and we could not take a warm bath or shower for hours. Other than this glitch, the hotel was clean and would have been quite comfortable. Staff were apologetic about the water, and otherwise no problems. Location was near airport and other hotel chains. I felt it was overpriced for the inconvenience we experienced.

the hotel stay was excellent the room was clean and when i asked to get changed to a room not facing street for quite the staff assisted and meet my request

W International Airport Rd Anchorage AK

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located in Midtown Anchorage, Crowne Plaza Anchorage Midtown, an IHG Hotel is a leisurely stroll from sights such as Business Park Wetlands Special Management Area and Campbell Creek Greenbelt Park. This 3.5-star hotel has 165 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

All of Crowne Plaza Anchorage Midtown, an IHG Hotel's 165 rooms are air-conditioned and have an array of amenities, including iPod docks, microwaves, and coffee makers. Guests can expect to find free WiFi and 46-inch flat-screen TVs with digital channels and first-run movies. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.


Property features

Guests staying at Crowne Plaza Anchorage Midtown, an IHG Hotel enjoy an indoor pool, a gym, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Double Beds, Non Smoking (Leisure)

2 Double Beds | Sleeps 4

Room, Accessible, Non Smoking (Hearing, Mobility Tub)

2 Double Beds | Sleeps 4

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Crowne Plaza Anchorage Midtown, an IHG Hotel

Everyone (10) Business (4) Couples (5) Family (6) Other (1)
5
Everyone

It’s nice ce

By on Oct 7, 2021

Review comment responded on Oct 7, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience.

2
Family

We had a long wait for the airport shuttle. Air conditioner needed servicing and was extremely noisy. We asked that one of the beds be remade as there was a stain on it. I have stayed at Crowne Plaza before in Holland that was really nice. So it was hard to believe this had the same name.

By on Jun 23, 2021

Review comment responded on Jul 16, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be a more pleasant experience than the previous one.

2
Partner Couples

Over booked so had to sleep in separate beds, bar closed early and bugs in their alcohol and not very good customer service

By on May 17, 2021

Review comment responded on Jul 16, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and our sincere apologies for your inconveniences. We hope your next visit will be a more pleasant experience than the previous one.

5
Family with small children

Customer service was great. Hotel was clean and comfy.

By on Mar 22, 2021

5
Everyone

By on Mar 13, 2021

2
Family

Dirty and trash in the hallway. Needs to be kept up better.

By on Jan 20, 2020

Review comment responded on Jan 21, 2020

Thank you for your feedback. We will address your concerns with the appropriate parties in an effort to rectify the problems you encountered. In the meantime, please accept my sincere apology for failing to meet your service and stay requirements.

1
Everyone

By on Nov 16, 2019

Review comment responded on Nov 16, 2019

I would love to speak with you about your stay and find out what went wrong. In the meantime, please accept my sincere apology for not being able to meet your expectations for a great stay.

3
Family

The property is centrally located and the Seward Highway is easily accessible from the hotel's location.

By , from Long Beach, CA on Jul 8, 2019

3
Everyone

Poor parking situation. Lot was not plowed right which led too fewer slots and many people parking outside of the lines, and there was a large event that night with event goers taking up all the slots leaving the paying guests without room to park. Seems like the hotel should have this under control

By on Jan 21, 2019

2
Everyone

I have stayed at this hotel many times, and we're increasingly disappointed. the lounge is still out of commission, after several months. the pool was dirty and water cloudy, with baby with no diaper swimming in it. the hallways looked beat up, and trash over flowing from cans. overall just felt like a second ate hotel....

By on Jan 7, 2019

Crowne Plaza Anchorage Midtown, an IHG Hotel

109 W International Airport Rd, Anchorage, AK 99518
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