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Recent guest reviews

Husband stayed here, said he heard gun shots on the premises. Also, hollering in the parking lot and questionable behavior also on the premises. If you can at all possible stay somewhere else...we would advise that.

Just a nice place

Property is ran down and very poorly maintained. Pictures online do not accurately portray the room. Room was dirty. Shuttle was an hour late. We arrived at the hotel at midnight and finally got a room at 2am since there were no clean rooms. Other guests were backed up waiting as well. No blankets or top sheet on the beds, just fitted sheet. No towels. No toilet paper. Desk clerk was rude and only barked out orders to the shuttle driver (who was also cleaning the rooms) when other people complained he cancelled their reservation and told them to get another room in town ( everything else was sold out)

Awful. Stay away. Overpricing for dirty room.

It is a case where you get what you pay for. It was not as bad as many of the reviews but it was less than expected.

We had to return our truck camper at 1pm so asked for an early check in as we were tired and just ready to lay down and rest because we had to be up to get to the airport at 4am the next morning. The lady behind the counter was very rude and on her personal cell phone told us they Do Not do early check ins we would have to wait until 3pm! We had to go sit at the McDonalds across the parking lot with all our luggage! Went back around 2:45 and the lady was still on her phone told us No it’s not 3pm, she did not check us in until she finished her phone call and waited until 3pm on the dot! 😡 As we are walking to our room the cleaning lady says oh wait I still have to put pillow cases on the pillows! Really? Told us she would bring them by as soon as the laundry was done. Never seen her again still no pillow cases on the extra pillows when we checked out! Will not stay there again I assure you!

The whole hotel is in poor repair. The room that we were in, myself and two children, was dirty, in disrepair, and there were bugs. The kitchenette that we booked had no cookware or dishes. Do not stay here

We were happy to have a room to lay our weary heads when every other place in the area was booked or twice the price. The Good: We stayed twice...once at the beginning of the trip. Room 1 with two separate rooms with bed and a living/kitchen room. Not bad. Second had one bedroom and the living area with a bed. Nice to have the privacy. Spacious, well appointed kitchen, good water pressure in the shower. Seemed reasonably clean. The motel is an extended stay so it has long term clients. The bad: Patched wall with no paint, windows with no screens, cars obviously that are broken down and unable to move, sketchy neighbors possibly, rat in wall (I know because I have had mice in my walls at home and this one was bigger), OLD orange carpet in the halls, doors that didn't close well, front door that was sketchy. Would I stay there again? Yes! It was a great place to just get a quick nights sleep after our flight and SUPER close to the airport. It also has a shuttle which was very easy. We were two women staying so felt a bit more vulnerable. Staff was ok. Helpful enough.

For a 2 star hotel, this place was fine. But the place in general is run down. My room, 265, was clean. I couldn't get the TV to work but the WI-FI work so I was able to watch TV from my tablet. Iy had wooden floors which I perfer over carpeted floors. The walls are thin and you can hear guess outside but they were quiet after 930pm so I was good.

The property was old and the upkeep was poor, it smelled bad in some rooms and also in hallways. I wouldn't recommend this place.

The staff was efficient. Room was clean. The hair dryer was broken and wires hanging out. Could generate a fire or give someone a shock. The King suite 112 was clean, but we had specifically booked a non smoking room, we were told it was non smoking at the desk, but it had heavy smoke smell. I am glad my wife who is allergic only had to spend 2 h in the room on her way to the airport. $176 for a smokey room. Not what we paid for.

Yikes, this property felt like one step above a crack house. Guest exiting room to lick rainwater off parking lot while doing a few pushups in the morning was fun to explain to my 10 year old daughter. Mold on ceiling in bathroom, dirty mirror with someone else's splatters, stained pillows and sheets, room wreaked of some floral cleaner so bad we were up coughing parts of the night were a few highlights of our stay

No turn down service. Room was not checked on a daily bases. Sheets and towls were never changed out. Room was ready at check in but never saw any maid service during our week stay.

When i walked up 3 flights of stairs, the room was nasty and dirty bags of garbage everywhere.. i had to call the office and walk back down..such a inconvenience. Wasnt even told sorry just here ..have another room.. was still not clean but way cleaner than tge last. My guest was told they could not park there as well as they needed to leave which was unacceptable! Would never come back or recomend this place..would of liked compensation for my troubles..

Did not seem safe.

Check in was okay no worries there. They make you write your license plate room number and full name on a paper in the lobby that literally anyone can pick up and look at so thats not cool. Room was good on first look until we got in bed and there was what looked like mold on the sheets and a wad of black hair under a pillow. There was a yellow stained pillow in the closet. The room itself was good beyond that and they were quick to bring new sheets though they were also very stained. The area the hotel is in is awful. Im pretty sure we saw a drug deal, there were syringe caps in the stairway, and when we were walking to find our room some random guy in plain street clothes was holding a clip board and asked us what room we were in after watching us get out of our car. I called front desk and all they said was dont worry about him. This was okay because we needed a hotel and it was the cheapest but next time id spend 20 bucks more and have a safer cleaner environment.

It is not a hotel. It is a place for drug dealings. People will definitely come to your room, konck on it and try to sell drugs. Will keep doing it to everyone. Loud noises and laughing throughout the noise from the drug dealer and his colleagues and customers. Hardly slept for a couple of hours. Totally unbearable. If you do drugs and don't sleep at night. This is the best hotel for you.

Spenard Rd Anchorage AK

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Business center
  • Laundry facilities

Located in Turnagain, Americas Best Value Inn & Suites Anchorage Airport is within 2 miles (3 km) of sights such as Lake Hood Harbor and DeLong Lake Park. Each of the 100 rooms at this hotel includes a sitting area, a refrigerator, and a microwave.


Rooms

All 100 air-conditioned accommodations feature sitting areas. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Microwaves, refrigerators, and free local calls are other standard amenities.


Property features

Americas Best Value Inn & Suites Anchorage Airport features free WiFi in public areas, a meeting room, and a business center. Airport transportation is made easy with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Classic Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Classic Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Americas Best Value Inn & Suites Anchorage Airport

Everyone (25) Couples (5) Family (10)
2
Business Business

Husband stayed here, said he heard gun shots on the premises. Also, hollering in the parking lot and questionable behavior also on the premises. If you can at all possible stay somewhere else...we would advise that.

By on Oct 14, 2021

Review comment responded on Oct 15, 2021

Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

5
Everyone

Just a nice place

By on Sep 22, 2021

Review comment responded on Sep 27, 2021

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

1
Family

Property is ran down and very poorly maintained. Pictures online do not accurately portray the room. Room was dirty. Shuttle was an hour late. We arrived at the hotel at midnight and finally got a room at 2am since there were no clean rooms. Other guests were backed up waiting as well. No blankets or top sheet on the beds, just fitted sheet. No towels. No toilet paper. Desk clerk was rude and only barked out orders to the shuttle driver (who was also cleaning the rooms) when other people complained he cancelled their reservation and told them to get another room in town ( everything else was sold out)

By on Aug 26, 2021

Review comment responded on Aug 28, 2021

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

1
Everyone

Awful. Stay away. Overpricing for dirty room.

By on Aug 25, 2021

Review comment responded on Aug 28, 2021

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

2
Family

It is a case where you get what you pay for. It was not as bad as many of the reviews but it was less than expected.

By on Aug 10, 2021

Review comment responded on Aug 11, 2021

We appreciate the comments, especially with regards to your opinion of our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

2
Partner Couples

We had to return our truck camper at 1pm so asked for an early check in as we were tired and just ready to lay down and rest because we had to be up to get to the airport at 4am the next morning. The lady behind the counter was very rude and on her personal cell phone told us they Do Not do early check ins we would have to wait until 3pm! We had to go sit at the McDonalds across the parking lot with all our luggage! Went back around 2:45 and the lady was still on her phone told us No it’s not 3pm, she did not check us in until she finished her phone call and waited until 3pm on the dot! 😡 As we are walking to our room the cleaning lady says oh wait I still have to put pillow cases on the pillows! Really? Told us she would bring them by as soon as the laundry was done. Never seen her again still no pillow cases on the extra pillows when we checked out! Will not stay there again I assure you!

By on Aug 8, 2021

Review comment responded on Aug 10, 2021

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.

2
Family

The whole hotel is in poor repair. The room that we were in, myself and two children, was dirty, in disrepair, and there were bugs. The kitchenette that we booked had no cookware or dishes. Do not stay here

By on Jul 22, 2021

Review comment responded on Jul 24, 2021

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

3
Friends

We were happy to have a room to lay our weary heads when every other place in the area was booked or twice the price. The Good: We stayed twice...once at the beginning of the trip. Room 1 with two separate rooms with bed and a living/kitchen room. Not bad. Second had one bedroom and the living area with a bed. Nice to have the privacy. Spacious, well appointed kitchen, good water pressure in the shower. Seemed reasonably clean. The motel is an extended stay so it has long term clients. The bad: Patched wall with no paint, windows with no screens, cars obviously that are broken down and unable to move, sketchy neighbors possibly, rat in wall (I know because I have had mice in my walls at home and this one was bigger), OLD orange carpet in the halls, doors that didn't close well, front door that was sketchy. Would I stay there again? Yes! It was a great place to just get a quick nights sleep after our flight and SUPER close to the airport. It also has a shuttle which was very easy. We were two women staying so felt a bit more vulnerable. Staff was ok. Helpful enough.

By on Jul 15, 2021

Review comment responded on Jul 17, 2021

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

3
Business Business

For a 2 star hotel, this place was fine. But the place in general is run down. My room, 265, was clean. I couldn't get the TV to work but the WI-FI work so I was able to watch TV from my tablet. Iy had wooden floors which I perfer over carpeted floors. The walls are thin and you can hear guess outside but they were quiet after 930pm so I was good.

By on Jul 9, 2021

1
Family

The property was old and the upkeep was poor, it smelled bad in some rooms and also in hallways. I wouldn't recommend this place.

By on Jul 6, 2021

Review comment responded on Jul 9, 2021

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

Americas Best Value Inn & Suites Anchorage Airport

4360 Spenard Rd, Anchorage, AK 99517
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