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Recent guest reviews

Hallways were not very clean and place smelled musty. But the room was clean and the beds comfortable. No tea in the morning, only coffee.

Our room was clean, and smells clean too. It was little too much for someone with a stroller and a toddler to climb stairs to the one fly up the second floor room. The thermostat had a weak battery, wasn’t responsive to change temperatures. The extra wash sink right outside the bathroom was a plus. The TV signal was lacky somehow, so appeared to be choppy. Not a fan of wall paintings feature heavy industry factory buildings what? But, Wegmans was close by, and also a Cadillac/Chevrolet dealership, and gas station/convenient store all on the other side of a multi lane/busy motorway.

Good location Friendly staff

My bed had bad stains and cigarette burn marks on it none if chargers worked 2 of the 5 lamps worked my socks got soaked when i stepped on bathroom floor water under laminate coming up the heat kept making crazy noise and they put me next to people who were talking so loud outside my door i stayed their with a 2month old un real noticed bed day of departure . very unhappy

centered very well to bethlehem. hotel allowed pets, we did not bring one but for people who need to. No indoor pool but still had access to a indoor pool with the hotel next door.

Great hotel for the price. Very good breakfast and comfortable beds. Bathroom could be a little cleaner.

Room smelled like it was recently bombed for bugs. Strong citronella smell. Rooms are dated even though they were "recently refreshed". A/C loud and rattled all night long. Overall, not worth the price asking for a nights stay. Don't recommend.

The bed and pillows were excellent. Usually the pillows are bad at most places. But. These were great!!!

this hotel is getting a makeover rooms were nice and clean

I like the hotel overall as lobby bar and resraraunt ver y nice n clean.loved the room as it must have been newly renovated and bed was very comfortable .food very good from restsurant and mornimg breakfeast.Rugs in stairwell to to room had liitle bit of fowl smell n staicase could have bern a little cleaner.pool looked little cloudy and should be panted as brown rust inside poo which made me nit go in pool as i rented gere cause i wanted to go swimming..nice place n would stay again

Nice breakfast room with real plates and silverware

I stay for 4 days, the first day is great, the second day not so great they forget a lot of things, the third day very poor ,they forget the soap, towels tissues,empty the waste baskets, made the bed very sloppy.

Customer service was great. Breakfast was really good as you are able to enjoy a full hot breakfast free.

Arrived early, parking lot completely empty but could not check in no rooms open.

Great price. Last minute booking went very smooth during holiday weekend. Renovation work needed some directions on how to get around.

My room was not booked and it cost me more money I'm very disappointed

We travel with our small dog and this hotel is very pet friendly. The hallways need refurbishing, but are clean. The rooms are spacious. Could use some refurbishing. For the price, this is an excellent hotel.

the rooms are old there is no elevator and the beds are very uncomfortable and in the tub the drain was broken.

Gateway Dr Bethlehem PA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 24-hour fitness center

SureStay Plus Hotel by Best Western Lehigh Valley places you within a 15-minute drive of popular attractions such as Lehigh University and Crayola Factory. This 192-room, 3-star hotel has a restaurant, a 24-hour fitness center, and free self parking.


Dining

Enjoy a leisurely bite to eat at The Foundry , the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start each morning with to-go breakfast, available for a fee from 6:00 AM to 10:00 AM.


Rooms

SureStay Plus Hotel by Best Western Lehigh Valley's 192 recently renovated rooms provide microwaves, refrigerators, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Guests of SureStay Plus Hotel by Best Western Lehigh Valley have access to a children's pool, a 24-hour fitness center, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Microwave

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Guest reviews for SureStay Plus Hotel by Best Western Lehigh Valley

Everyone (23) Couples (7) Family (9)
3
Everyone

Hallways were not very clean and place smelled musty. But the room was clean and the beds comfortable. No tea in the morning, only coffee.

By on May 21, 2021

Review comment responded on May 24, 2021

Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for staying with us.

4
Family with small children

Our room was clean, and smells clean too. It was little too much for someone with a stroller and a toddler to climb stairs to the one fly up the second floor room. The thermostat had a weak battery, wasn’t responsive to change temperatures. The extra wash sink right outside the bathroom was a plus. The TV signal was lacky somehow, so appeared to be choppy. Not a fan of wall paintings feature heavy industry factory buildings what? But, Wegmans was close by, and also a Cadillac/Chevrolet dealership, and gas station/convenient store all on the other side of a multi lane/busy motorway.

By on May 9, 2021

Review comment responded on May 11, 2021

Thank you for taking the time to leave a review. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4
Family

Good location Friendly staff

By on Apr 16, 2021

Review comment responded on Apr 17, 2021

Thank you for staying with us! We appreciate your feedback!

1
Family with small children Family

My bed had bad stains and cigarette burn marks on it none if chargers worked 2 of the 5 lamps worked my socks got soaked when i stepped on bathroom floor water under laminate coming up the heat kept making crazy noise and they put me next to people who were talking so loud outside my door i stayed their with a 2month old un real noticed bed day of departure . very unhappy

By , from Bethlehem pa on Oct 14, 2020

Review comment responded on Oct 16, 2020

Christina, Thank you very much for your feedback. I am sorry you were disappointed with your stay. Please allow us to better serve you in the future. Respectfully, Kaylee Schmoyer Front Office Manager

4
Family with small children

centered very well to bethlehem. hotel allowed pets, we did not bring one but for people who need to. No indoor pool but still had access to a indoor pool with the hotel next door.

By on Jan 26, 2020

Review comment responded on Jan 30, 2020

Thank you for your feedback, we appreciate your business.

5
Partner Couples

Great hotel for the price. Very good breakfast and comfortable beds. Bathroom could be a little cleaner.

By on Dec 3, 2019

Review comment responded on Dec 11, 2019

Thank you for a great review we do appreciate your business we are working hard to fix these issues.

2
Business Business

Room smelled like it was recently bombed for bugs. Strong citronella smell. Rooms are dated even though they were "recently refreshed". A/C loud and rattled all night long. Overall, not worth the price asking for a nights stay. Don't recommend.

By on Oct 29, 2019

Review comment responded on Nov 14, 2019

I do apologized for the inconveniences you experienced during your most recent stay with us. We are working hard to fix these issues

5
Partner Couples

The bed and pillows were excellent. Usually the pillows are bad at most places. But. These were great!!!

By on Oct 28, 2019

Review comment responded on Nov 14, 2019

Thank you for a great review, we appreciate your feedback

4
Partner Couples

this hotel is getting a makeover rooms were nice and clean

By on Aug 31, 2019

Review comment responded on Sep 11, 2019

Thank you for your review, we do appreciate your business, and is happy we could make your stay with us a good one.

3
Everyone

By on Aug 25, 2019

Review comment responded on Aug 27, 2019

Thank you for your feedback, we do appreciate your business.

SureStay Plus Hotel by Best Western Lehigh Valley

300 Gateway Dr, Bethlehem, PA 18017
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