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Recent guest reviews

The beds were not made when I walked in the room. I was given the sheets and pillow cases after I returned from the engagement I visited the ABQ area for. Then, I realized there were no towels or soaps either so I had to make another trip down to the front desk to pick them up. I was on the 3rd floor and all the way down on the south end of the hotel. This was a great inconvenience since I had my 90 yr old mother with me.

Location good but no close viable restaurants. A bit shabby in the rooms.

I liked the location, parking and price of the stay.

I liked that the property was clean and comfortable.

The room was a great size I thought we had Queen beds but we had full. I was disappointed with the floors they were not clean along with the table and counters. We had trouble with our keys. the lounge chair was broken.

The staff was friendly and knowledgeable. The room was perfect for a family of 5.

Easy access to shopping, etc. I needed to get some work done so chose this hotel because of the small kitchen. A decent place to stay. Friendly staff and clean. The internet (Wi-Fi) was terrible so I was not able to get work done. Need to improve or expand Wi-Fi capacity if they want to advertise as an extended stay hotel.

Front desk personal was great. Check in was painless

Very nice, clean and comfy! It felt like being at home!

The hotel seemed fine at first, however my keys kept failing over and over - first at the fitness center, and then at the room door. I started out with 2 keys, and ended up with 9. The front desk person was either overworked, or just unhappy to be there. She apparently doubled as housekeeping, and there was almost never anyone at the front desk. Ever. Not a good situation when your room key doesn't work. Or trying to get the plates and pots and pans for the room, or another guest, trying to just return an iron. Plus, the paper left on the front desk, that she was "helping another guest" had a phone number to call, if you needed immediate help. Problem was, this number rang at the front desk! Where NO ONE WAS. It was ridiculous. And, we found the previous guest's trash in the room, on the floor. My family was planning on staying here in May, but we're booking somewhere else.

No complaints! Great experience! If you like coffee. Just ask the front desk for a coffee maker, coffee, & cups. They will bring dishes, ect ..if needed as well.

The staff was friendly and welcoming, the room was clean, and the location convenient to shopping, dining and a nice city park was just a few minutes' walk north of the hotel.

Rio Rancho Blvd NW Rio Rancho NM

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • 24-hour fitness center

Extended Stay America Suites Albuquerque Rio Rancho Blvd places you within 2 miles (3 km) of Lovelace Health System and Lovelace Westside Hospital. This 108-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 108 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.


Property features

Renovated in 2016, Extended Stay America Suites Albuquerque Rio Rancho Blvd offers a 24-hour fitness center, free WiFi in public areas, and a meeting room. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.

Room options

Deluxe Studio, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 6

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Studio, 1 Double Bed with Sofa bed, Accessible, Non Smoking

1 Double Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Extended Stay America Suites Albuquerque Rio Rancho Blvd

Everyone (6) Couples (1) Family (7)
2
Family

The beds were not made when I walked in the room. I was given the sheets and pillow cases after I returned from the engagement I visited the ABQ area for. Then, I realized there were no towels or soaps either so I had to make another trip down to the front desk to pick them up. I was on the 3rd floor and all the way down on the south end of the hotel. This was a great inconvenience since I had my 90 yr old mother with me.

By on Jun 22, 2021

Review comment responded on Jun 23, 2021

Thank you for your review. We are sorry for the housekeeping oversights you had in your room and regret the inconvenience caused. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments had been discussed with our team to ensure this is never repeated. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

4
Family Business Business

Location good but no close viable restaurants. A bit shabby in the rooms.

By on Jun 9, 2021

4
Everyone

I liked the location, parking and price of the stay.

By on Jun 4, 2021

Review comment responded on Jun 9, 2021

Thank you for selecting Extended Stay America and sharing your review. We are delighted to know you liked our reasonable price and that you found our location convenient for your travel plans which made your stay great. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management

4
Family Family

I liked that the property was clean and comfortable.

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us nad liked our spotless property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

2
Family Family

The room was a great size I thought we had Queen beds but we had full. I was disappointed with the floors they were not clean along with the table and counters. We had trouble with our keys. the lounge chair was broken.

By on Jul 16, 2019

Review comment responded on Jul 17, 2019

Thank you for staying at our hotel. We are sorry for the cleanliness & maintenance issues you encountered and regret your stay was not a pleasant one. Rest assured, your feedback has been shared with the appropriate team so that we can improve our service & facilities going ahead. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management

5
Family with small children Family

The staff was friendly and knowledgeable. The room was perfect for a family of 5.

By on Apr 30, 2019

Review comment responded on May 1, 2019

Thank you for confirming your stay at Extended Stay America while here to meet your son was an excellent one. We are happy reading you loved the spaciousness of your well-kept room and that you were awed by the service delivered by our associates. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management

4
Partner Couples

Easy access to shopping, etc. I needed to get some work done so chose this hotel because of the small kitchen. A decent place to stay. Friendly staff and clean. The internet (Wi-Fi) was terrible so I was not able to get work done. Need to improve or expand Wi-Fi capacity if they want to advertise as an extended stay hotel.

By , from Colorado on Mar 9, 2019

Review comment responded on Mar 10, 2019

Triton, thank you for sharing your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Your feedback for the wifi is shared with the service provider to ensure we deliver seamless connectivity to our guests going ahead. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management

4
Everyone

Front desk personal was great. Check in was painless

By on Dec 7, 2018

Review comment responded on Dec 8, 2018

Thank you for choosing Extended Stay America for your needs. We are delighted to read you liked your check-in experience and were impressed with the courteous service displayed by our courteous associates. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management

5
Everyone

Very nice, clean and comfy! It felt like being at home!

By on Jun 12, 2018

Review comment responded on Jun 13, 2018

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

3

won't stay here again

Everyone

The hotel seemed fine at first, however my keys kept failing over and over - first at the fitness center, and then at the room door. I started out with 2 keys, and ended up with 9. The front desk person was either overworked, or just unhappy to be there. She apparently doubled as housekeeping, and there was almost never anyone at the front desk. Ever. Not a good situation when your room key doesn't work. Or trying to get the plates and pots and pans for the room, or another guest, trying to just return an iron. Plus, the paper left on the front desk, that she was "helping another guest" had a phone number to call, if you needed immediate help. Problem was, this number rang at the front desk! Where NO ONE WAS. It was ridiculous. And, we found the previous guest's trash in the room, on the floor. My family was planning on staying here in May, but we're booking somewhere else.

By on Apr 2, 2018

Review comment responded on Apr 4, 2018

We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management

Extended Stay America Suites Albuquerque Rio Rancho Blvd

2221 Rio Rancho Blvd NW, Rio Rancho, NM 87124
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