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Recent guest reviews

Great stay. Would stay there again.

All around great experience

It was so convenient to the airport. The staff was more than helpful. The design of the interior of this facility is modern, unfortunately it has nothing to absorb all the sounds. No carpets, no fabric on windows, all hard surfaces. I could hear snoring, talking in nearby rooms. My room had one desk chair. It would have been nice to have a lounge chair next to the floor lamp so I could relax and read.

The property is new and very attractive, but the walls are very thin. We could hear the TV at a low volume through the walls. You could also hear the people on the next room. So they could definitely improve their sound proofing.

The property was hard to find initially. Mapquest doesn't even list that particular address? Staff is very friendly and accommodating. The place was noisy but noise levels did settle down some after 11 p.m. Smokers congregate on the back patio, which is fine, but ashtrays should be provided. Instead, cigarette butts can be seen all over the patio area.

very convenient to the airport and quite upscale

I stay at this hotel every time I go to Albany. However, this past trip my entire rooms floor was incredibly sticky... So much so that every time my husband or I needed to use the bathroom we had to put shoes on... This meant - 3am bathroom trip - well put your shoes on!, room too cold... put your shoes on... want a drink from the mini fridge... put your shoes on... Its a shame I really like this hotel but that was a huge inconvenience... I did tell them about it when I left and they apologized for it, but that doesn't really help. I doubt we'll stay there again because of this, which is really a shame because I really liked the place.

We needed an overnight hotel with easy accessto the Albany airport. This hotel was perfect. Clean, very friendly, comfortable rooms with plenty of amenities. Will definitely stay there again the next time I am in town.

Cleanliness and location.

Exceptional service to and from airport for late night check in on a holiday

room 122 is next to equipment room and there is an almost constant buzzing and vibration

Our stay was wonderful. The room was immaculate, comfortable and the shower wonderful. The only thing I would suggest would be that the room attendant make sure the alarm is NOT SET to go off at 6:00. Fortunately, we were up and getting ready to leave when it went off. Had we needed to sleep after a long ride, it would have been inconvenient.

A unique hotel. Fun bright furnishings laminate floors in the room

All is new, the lobby, the corridor, the room and the bathroom, look nice and very clean!

Albany Shaker Road Latham NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Tru By Hilton Albany Airport, NY places you within a 10-minute drive of popular sights such as Colonie Center Mall and Crossgates Mall. This hotel has 106 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

Tru By Hilton Albany Airport, NY's 106 rooms provide free local calls, ironing boards, and desks. Guests can expect to find free WiFi and 55-inch Smart TVs with satellite channels and Netflix. Hair dryers are also standard.


Property features

Guests staying at Tru By Hilton Albany Airport, NY enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this golf hotel include a business center, coffee/tea in a common area, and a microwave in a common area.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible (Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Tru By Hilton Albany Airport, NY

Everyone (19) Couples (4) Family (8)
5
Family

Great stay. Would stay there again.

By on Oct 31, 2021

Review comment responded on Oct 31, 2021

Thank you for your positive review! We are glad to hear you enjoyed your stay! We hope you stay with us again!

5
Family

All around great experience

By on Oct 27, 2021

Review comment responded on Oct 28, 2021

Thank you for the positive review! We are happy to hear you enjoyed your stay!

4
Everyone

It was so convenient to the airport. The staff was more than helpful. The design of the interior of this facility is modern, unfortunately it has nothing to absorb all the sounds. No carpets, no fabric on windows, all hard surfaces. I could hear snoring, talking in nearby rooms. My room had one desk chair. It would have been nice to have a lounge chair next to the floor lamp so I could relax and read.

By on Oct 3, 2021

Review comment responded on Oct 3, 2021

We apologize for any inconvenience's. Thank you for your feedback and we hope you stay with us again!

3
Everyone

The property is new and very attractive, but the walls are very thin. We could hear the TV at a low volume through the walls. You could also hear the people on the next room. So they could definitely improve their sound proofing.

By , from Saint Louis on Sep 29, 2021

Review comment responded on Sep 29, 2021

We apologize for the inconvenience's. We hope you choose to stay with us again!

3
Everyone

The property was hard to find initially. Mapquest doesn't even list that particular address? Staff is very friendly and accommodating. The place was noisy but noise levels did settle down some after 11 p.m. Smokers congregate on the back patio, which is fine, but ashtrays should be provided. Instead, cigarette butts can be seen all over the patio area.

By on Sep 13, 2021

Review comment responded on Sep 13, 2021

Marian A. I'm very hard to heard you had a difficult time finding us. As a brand new facility we have made certain that Google and others have our position on the map plotted appropriately. We will be sure to get in contact with MapQuest as well. Regarding the patio while ashtrays are not left out, there is a smoking pole attached to the patio for our smoking guests to use to keep the area clean of debris. I do like your suggestion of ash trays however and we will look to better the patio experience. Thank you kindly for your feedback and we hope to see you again!

5
Everyone

very convenient to the airport and quite upscale

By on Aug 13, 2021

Review comment responded on Aug 14, 2021

Thank you so much for your wonderful review! We hope to see you again soon!

2
Partner Couples

I stay at this hotel every time I go to Albany. However, this past trip my entire rooms floor was incredibly sticky... So much so that every time my husband or I needed to use the bathroom we had to put shoes on... This meant - 3am bathroom trip - well put your shoes on!, room too cold... put your shoes on... want a drink from the mini fridge... put your shoes on... Its a shame I really like this hotel but that was a huge inconvenience... I did tell them about it when I left and they apologized for it, but that doesn't really help. I doubt we'll stay there again because of this, which is really a shame because I really liked the place.

By on Aug 11, 2021

Review comment responded on Aug 13, 2021

Thank you so much for your review. I am so sorry to hear of the cleanliness issues with the floors in your room. This is certainly not typical and we will absolutely address it with the housekeeping team. We do hope that you are able to stay with us again.

5
Family

We needed an overnight hotel with easy accessto the Albany airport. This hotel was perfect. Clean, very friendly, comfortable rooms with plenty of amenities. Will definitely stay there again the next time I am in town.

By on Jul 29, 2021

Review comment responded on Jul 29, 2021

Thank you so much for your amazing review! We hope to see you again soon!

5
Partner Couples

Cleanliness and location.

By on Jul 19, 2021

Review comment responded on Jul 21, 2021

Thank you so much for your review! We hope to see you again soon!

5
Everyone

By on Jul 16, 2021

Review comment responded on Jul 28, 2021

Thank you so much for your wonderful review! We hope to see you again soon!

Tru By Hilton Albany Airport, NY

798 Albany Shaker Road, Latham, NY 12211
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