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Recent guest reviews

Personable staff and wonderful location! Breakfast great too!

The property was fresh and clean and a great price with a lot of restaurants nearby.

Really, two fire alarms in one night, second one 4:10AM and not one emergency responder shows up for either alarm???? Where is the connection to the fire department. If there had been a real emergency it would have been tragically. Then the nerve to waive the parking charge as apology. What did the guests who self parked get??? I will never stay here again. This has really tainted my opinion of Hampton Inns.

Staff was very friendly and we appreciated the hot breakfast. Hotel is generally old and worn down. Location is convenient and plenty of parking.

It had good security and curtains that kept out outside light

Encountered someone who denied me my room even though I showed him my reservation. I wasn’t treated with respect. I feel like there may have been other motivators to not let me stay at this hotel. I left feeling very uncomfortable.

Very clean and comfortable. Check in service was polite and kid friendly. Room very clean and have home like feeling. Definitely will stay again

Very comfortable clean rooms. Awesome shower! They allowed us to check in early as well.

Great hotel great facility nice staff will definitely go back

Toilet took 30 min to flush. Before breakfast my husband showered water would not go down in tub. Called to front desk several times...phone just rang and rang. Breakfast was very crowded, food running out and juice, silverware...delayed refill. When we made it back to room...water still not down...didn’t get to shower before we left hotel. Bc we booked through orbitz hotel could only reimburse parking fees.

Proximity to venue and cleanliness were a plus. Good value

location. great breakfast. Albany beautiful...

I’m not sure my room was actually cleaned, the sheets were pretty wrinkled when I went to get into bed and there was a hair. There were a lot of dirty areas but I was just staying for one night in between shifts and needed to sleep so

Chapel St Albany NY

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Albany, Hampton Inn & Suites Albany-Downtown is next to Albany Berkshire Ballet and Capital Repertory Theater. This hotel has 175 rooms and welcomes guests with conveniences like 2 restaurants, free in-room WiFi, and a gym.


Dining

Free breakfast is included with your stay and is served each morning. Enjoy dining at DPs, one of 2 onsite restaurants. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

All 175 rooms provide sofa beds, refrigerators, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free weekday newspapers, free local calls, and ironing boards are also standard. Housekeeping is available on request.


Property features

Renovated in 2017, Hampton Inn & Suites Albany-Downtown offers a gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 16 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Studio, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Jetted Tub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Hampton Inn & Suites Albany-Downtown

Everyone (31) Couples (3) Family (9)
5
Everyone

Personable staff and wonderful location! Breakfast great too!

By on Oct 12, 2021

5
Family with small children

The property was fresh and clean and a great price with a lot of restaurants nearby.

By on Sep 9, 2021

2
Partner Couples

Really, two fire alarms in one night, second one 4:10AM and not one emergency responder shows up for either alarm???? Where is the connection to the fire department. If there had been a real emergency it would have been tragically. Then the nerve to waive the parking charge as apology. What did the guests who self parked get??? I will never stay here again. This has really tainted my opinion of Hampton Inns.

By on Aug 22, 2021

3
Family

Staff was very friendly and we appreciated the hot breakfast. Hotel is generally old and worn down. Location is convenient and plenty of parking.

By on Jun 23, 2021

Review comment responded on Jun 24, 2021

Thank you for staying with us and taking the time to share your feedback! We Hope to see you back soon!

5
Partner Couples

It had good security and curtains that kept out outside light

By on Mar 25, 2021

Review comment responded on Apr 12, 2021

Thank you for staying with us. We are glad you enjoyed your stay with. Also the blackout curtains are one of my favorite specs of the rooms to. Happy to hear good feedback on them.

1
Family

Encountered someone who denied me my room even though I showed him my reservation. I wasn’t treated with respect. I feel like there may have been other motivators to not let me stay at this hotel. I left feeling very uncomfortable.

By , from New York on Oct 12, 2020

Review comment responded on Oct 21, 2020

Hello, Malcolm We do not deny someone their reservation, especially when they are prepaid through Expedia and their partners. Once a confirmation number is provided, as long as it is for the proper date/time (check-in is not until 4PM day of arrival) all guests are checked-in. If you can provide further details and the other factors surrounding this we would be more than happy to look into this and help with any necessary training that needs to take place.

5
Family with small children Family

Very clean and comfortable. Check in service was polite and kid friendly. Room very clean and have home like feeling. Definitely will stay again

By , from Albany on Oct 9, 2020

Review comment responded on Oct 21, 2020

Thank you for staying with us! We can't wait to welcome you again in the future!

4
Everyone

By on Aug 24, 2020

4
Everyone

By on Jan 20, 2020

Review comment responded on Feb 11, 2020

Thank you very much for your stay with us , delighted to hear that you had a good stay with us

5
Family Business Business

Very comfortable clean rooms. Awesome shower! They allowed us to check in early as well.

By on Jan 13, 2020

Review comment responded on Jan 13, 2020

Thank you very much for your feedback , we are glad that you had a pleasant stay with us.

Hampton Inn & Suites Albany-Downtown

25 Chapel St, Albany, NY 12210
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