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Recent guest reviews

It was very hard to walk the many halls without any signs to direct you to an elevator, pool, etc. the pool was nice but did not feel heated. I had goosebumps

I don't know if I would want to be there if a event was scheduled!

Great stay, nice hotel

Nice room and friendly staff

Couldn't swim horrible service for locked out my room 3 times

Convenient to airport. Restaurant in hotel is good. Internet had gone out when arrived, so everyone was waiting to be able to check in.Room nice, but mattress not very comfortable.

The ambiance was good. I was attending a conference there and the only problem for me was that the property is very spread out necessitating a lot of walking which is a challenge for me.

Always a pleasant stay at the Desmond! Wonderful staff, great facility!

There was a problem with my reservation and the guy at the front desk was rude and sarcastic to me.

Friendly staff, clean rooms. Decor was a bit dated but overall this is a really nice hotel.

Didn't like having an inside room with windows looking into the lobby. However, that being said, part of the issue with that is because the beds were so comfortable and not having a window to the outdoors, it was too comfortable and all we wanted to do was sleep in. That is a good sign. The toilet ran all night and was disruptive for sleep. The mattress was very very comfortable to sleep on.

It was REALLY close to the airport. I had a late flight coming into Albany and it was delayed so it was nice to stay here for the night instead of having a long drive home added to the day's travels.

Very close to the Albany Airport. Perfect for those early AM flights.

The Desmond was a great choice!! It has a great staff, nice rooms, and all that a traveller would need. It's just around the corner from Albany airport as well.

Albany Shaker Rd Albany NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge
  • Free airport shuttle

Crowne Plaza Albany - The Desmond Hotel places you within 3 miles (5 km) of popular attractions like Colonie Center Mall and Siena College. This 323-room, 3.5-star hotel has a bar/lounge along with conveniences like an indoor pool and a 24-hour gym.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 11:30 AM and on weekends from 7:00 AM to noon. At the end of the day, unwind with a drink at the bar/lounge.


Rooms

Crowne Plaza Albany - The Desmond Hotel's 323 rooms provide coffee makers, safes, and phones. Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are also standard.


Property features

Guests of Crowne Plaza Albany - The Desmond Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room

1 King Bed | 2 Queen Beds | Sleeps 2

Guest reviews for Crowne Plaza Albany - The Desmond Hotel

Everyone (18) Couples (10) Business (2) Family (5) Friends (3) Other (3)
4
Partner Couples

It was very hard to walk the many halls without any signs to direct you to an elevator, pool, etc. the pool was nice but did not feel heated. I had goosebumps

By , from West Hurley on Nov 8, 2021

4
Partner Couples

I don't know if I would want to be there if a event was scheduled!

By on Sep 30, 2021

4
Partner Couples

Great stay, nice hotel

By on Aug 8, 2021

5
Family with small children

Nice room and friendly staff

By on Jul 8, 2021

3
Everyone

By on Sep 13, 2020

1
Partner Couples

Couldn't swim horrible service for locked out my room 3 times

By , from Craryville ny on Jun 22, 2020

Review comment responded on Jun 22, 2020

We apologize for the inconvenience, our pool is currently under renovations , also due to covid 19 none of the hotels are allowing anyone to swim in the pool or hot tubs..I hope you give us another chance

5
Everyone

By on Feb 19, 2020

Review comment responded on Feb 25, 2020

THANK YOU VERY MUCH!

3
Everyone

Convenient to airport. Restaurant in hotel is good. Internet had gone out when arrived, so everyone was waiting to be able to check in.Room nice, but mattress not very comfortable.

By on Dec 7, 2019

4
Everyone

By on Sep 29, 2019

5
Everyone

By on Sep 27, 2019

Crowne Plaza Albany - The Desmond Hotel

660 Albany Shaker Rd, Albany, NY 12211
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